Job Description:

The Executive Director of Advising Services is responsible for providing leadership, guidance, and supervision to all advising services and programs at Massasoit Community College.

Essential Functions:

• Supervises the College's advising programs, including the ACT Center, CHOICES Program, Latch Program, SUCCESS Scholars Program, and TRiO Programs, across all locations;
• Leads the planning, delivery, and ongoing assessment of the College's advising services and programs and ensures that they support the College's strategic plan, mission, and goals;
• Ensures area operations are consistent and align with established standards and best practices; engages with supervisor in long-term planning;
• Implements and maintains technology solutions to enhance operations and support area goals and College's strategic plan, in collaboration with Massasoit's Office of Information Technology Services
• Serves as a liaison between advising services and Enrollment Management, in collaboration with Executive Director of Enrollment Management;
• Develops and maintains collaborations with faculty and staff to promote advising to students; promotes advising to students and other areas of the college;
• Conducts staff meetings and performance evaluations, promotes a culture of exceptional customer service, and facilitates staff professional development;
• Prepares and manages the annual operational budgets for advising services; participates in writing of grant proposals and administers grants, in collaboration with Grants Department;
• Represents the college's advising services and programs at on- and off-site Student Services & Enrollment Management events and programs;
• Serves as a key escalation point for resolving student issues related to advising programs;
• Maintains professional knowledge and stays current with emerging trends, technology, and best practices in advising through professional development and industry engagement;
• Reports to the Vice President of Student Services and Enrollment Management and serves on the division's leadership team;
• Focuses on the Commonwealth's Equity Agenda by applying related best practices throughout all job functions;
• Serves on the college's Onboarding and CARE teams;
• Serves on other college committees, as assigned by supervisor;
• Other duties, as assigned by supervisor.

Requirements:

Required:

• Master's degree in field of education, counseling, or related field;
• Minimum of five (5) years of progressively increasing professional experience that includes experience(s) working in a higher-education advising program;
• Minimum of three (3) years of experience working in a post-secondary setting;
• Minimum of two (2) years of experience in a professional supervisory capacity

Preferred:

• Minimum of five (5) years of experience in a professional supervisory capacity
• Demonstrated experience with EAB Navigate360;
• Demonstrated ability to work effectively with a diverse faculty, staff, and student body;
• Demonstrated experience managing a budget;
• Demonstrated experience working in a community college setting;
• Excellent organizational, interpersonal and oral and written communication skills.

Additional Information:

Position Status: Non-Unit Professional, Full-Time State Funded with Benefits.

Hours: 37.5

Salary: $120,068.71 to $156,087.93

While we welcome applications from a broad range of candidates, salary offers will align with the listed range and are commensurate with education and experience.

Worksite: Assignments will include all Massasoit sites and additional locations as necessary.

Deadline to Apply: September 13, 2026

Massasoit Community College offers exciting benefits such as:

75% Employer-Paid Health Insurance
Flexible Spending Accounts
Life Insurance
Long Term Disability
State Pension Retirement Plan
Optional Retirement Savings Plans
Tuition Credit (Employee, Spouse, & Dependents)
Twelve (12) paid holidays
And More!

For more information on Benefits/Policies click Non Unit Professionals

Application Instructions:

A cover letter and resume are required, please apply online. Resumes will NOT be considered without an accompanying cover letter.

Please Note: Faxed, emailed, or mailed in resumes and/or materials will NOT be accepted. Due to the high volume of applications we receive, we are unable to provide individual feedback on application statuses. Please refrain from contacting the hiring manager and/or hiring department via phone, email, fax, mail, third person party or vendor and in person. Failure to comply, may result in application withdrawal.