Job DescriptionWe are seeking a dynamic and talented professional to join our Open Banking Strategic Business Unit (SBU) as the Executive Director of Industry Representation & Policy. This role offers the opportunity to lead the industry representation of a new, rapidly growing, revenue-generating business, working closely with senior leaders and cross-functional teams to ensure the highest standards of compliance, transparency, and client service.
As the Executive Director of Industry Representation and Policy within Open Banking, you will lead the strategic interpretation of regulatory, policy, and industry developments and translate them into clear direction and operational execution. You will serve as a senior external representative for JPMorgan Chase in industry forums and working groups and act as a policy-to-execution bridge across first line business execution and second line oversight to reinforce a robust, compliant operating model as the business scales.
Job Responsibilities- Serve as a senior representative of JP Morgan Chase for the Open Banking team in external industry forums, trade associations, regulatory working groups, and financial infrastructure bodies related to Open Banking, payments, data and financial services innovation.
- Own the strategic interpretation of regulatory policy and industry developments, with a particular focus on Open Banking frameworks, data sharing practices, and evolving supervisory expectations.
- Translate complex regulatory and industry signals into clear, actionable strategic guidance for senior management and Chase leadership.
- Partner closely with the Advocacy, Governance Relations, and Communications teams to ensure a credible, consistent and coordinated external position across regulators, policymakers, industry peers, and public forums.
- Function as a trusted senior advisor to leadership on policy driven risks, opportunities, and strategic trade-oofs affecting Chase's Open Banking Strategy.
- Provide executive-level oversight of policy positions, consultation responses, and industry submissions, ensuring alignment with firmwide strategy and reputational standards.
- Represent JP Morgan in high-stakes, senior level discussions with regulators and industry leaders, exercising sound judgment and discretion.
- Create the vision, priorities, and operating model for industry engagement and policy interpretation within the Open Banking domain.
- Foster a culture of accountability, engagement, and high performance within the Business Execution and Policy team while promoting diversity and inclusion by valuing the unique capabilities.
Required qualifications, capabilities, and skills - 10+ years of experience in financial services, regulatory policy, industry representation, or strategy with a proven track record in engaging with regulators, translating regulations and policy to business functions.
- Experienced legal background and CFPB knowledge that can represent Chase's perspective on policy updates at industry forums.
- Demonstrate experience engaging with regulators, policymakers, industry bodies, or standard-setting organizations in banking or financial services.
- Deep understanding of regulatory frameworks, supervisory processes, and policy development affecting large financial institutions.
- Proven ability to interpret and synthesize complex regulatory developments and translate them into strategic implications for senior executives.
- Strong executive presence with exceptional written and verbal communication-able to credibly represent JPMorganChase in external forums and craft formal policy positions, executive briefings, and external messaging.
- Track record of effective cross-functional leadership and influence across Legal, Risk, Compliance, Technology, and Business teams.
- Strong understanding of Open Banking, data access, and related regulatory and industry frameworks.
- Sound judgement, discretion, and decision-making consistent with senior leadership accountability.
- Strong culture leader with a collaborative mindset, teamwork spirit and strong interpersonal skills
- Bachelor's degree required
Preferred qualifications, capabilities, and skills- Experience in policy, and regulatory representation in financial services is preferred
- Advanced degree (e.g., JD, MBA, MPA) strongly preferred
Note: This role requires five days in the office (Mon-Fri) in New York, NY or Wilmington, DE and will not support Hybrid options. Applicants must be authorized to work for any employer in the US. We are not able to provide immigration sponsorship or take over sponsorship of an employment visa at this time. Final job grade level and corporate title will be determined at time of offer and may differ from this posting.About the TeamOur Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.