Executive Director (General Manager)

The BSF

$100K — $120K *
Healthcare
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in Commerce, Business Administration, Health Services, or related field required.
  • Registered Nurse (RN) or similar clinical designation is a strong asset.
  • Minimum 10 years of progressive leadership experience managing large facilities.
  • Experience in seniors' care or healthcare sector is highly desirable.
  • Proven success in people leadership, budgeting, quality improvement, and change management.

Responsibilities

  • Champion a culture of continuous improvement and resident-first care.
  • Oversee daily operations across all departments including care, hospitality, maintenance, and administration.
  • Lead program development ensuring compliance with quality standards.
  • Inspire and support a diverse multidisciplinary team.
  • Promote collaboration and psychological safety among staff.
  • Manage operating budgets and financial sustainability.
  • Foster strong relationships with families, Alberta Health Services, and community leaders.

Benefits

  • Purpose-driven role with direct impact on lives.
  • Supportive and inclusive workplace culture.
  • Competitive compensation and comprehensive benefits package.
  • Dental & Vision Care and Extended Health Benefits.
  • Life & Disability Insurance with RRSP Match Program.
  • On-site parking and company events.
  • Growth and learning opportunities.
Full Job Description
The Role:

The Opportunity: Executive Director/General Manager

Are you a visionary leader with a passion for compassionate care and team empowerment? Do you thrive in a mission-driven environment where innovation meets hospitality? We are seeking a dynamic Executive Director/General Manager to lead our Wentworth Manor site in Calgary with purpose, integrity, and heart.

The Executive Director/General Manager is the senior site leader responsible for the overall success of operations, team development, resident experience, and community engagement. This individual will drive strategic growth, cultivate a high-performance culture, and ensure that every person who lives and works at Wentworth Manor experiences excellence, safety, and belonging.
Please note that the Executive Director title will be converted to General Manager as part of an upcoming organizational transition.

Key Responsibilities Include:

Strategic Leadership & Planning
• Champion a culture of continuous improvement and resident-first care.
• Align site performance with BSF's strategic direction and organizational goals.

Operations & Program Delivery
• Oversee daily operations across all departments (care, hospitality, maintenance, dining, administration).
• Lead program development and ensure quality standards and compliance are consistently met.

People Leadership & Team Engagement
• Inspire, mentor, and support a diverse multidisciplinary team.
• Promote a culture of collaboration, trust, and psychological safety.
• Lead performance development, coaching, and accountability practices.

Financial & Business Management
• Manage operating budgets, identify efficiencies, and ensure financial sustainability.
• Lead and support new projects and initiatives that drive innovation and resident satisfaction.

Community & Stakeholder Relations
• Foster strong partnerships with families, Alberta Health Services, local stakeholders, and community leaders.
• Serve as the face of BSF within the local community.

Why Join Us:

At The Brenda Strafford Foundation, we are more than a workplace-we are a united team. We believe in fostering a culture where you can grow, collaborate, and make a meaningful impact. You'll be part of a team that values empathy, compassion, and innovation.

Why Join BSF?
We offer:
• A purpose-driven role where you directly impact lives.
• A supportive and inclusive workplace grounded in values.
• Competitive compensation and comprehensive benefits package including:
o Dental & Vision Care
o Life & Disability Insurance
o Extended Health Benefits
o RRSP Match Program
o On-site Parking
o Company Events
o Growth and learning opportunities

Who We're Looking For:

What We're Looking For:
You are more than a manager-you're an Ideal Team Player who is:
• Humble: You empower others and lead with service.
• Hungry: You are driven to improve, grow, and innovate.
• People Smart: You build relationships with authenticity, empathy, and emotional intelligence.
You also bring:
• A warm, approachable leadership style grounded in compassion and accountability.
• Strength in critical thinking, strategic planning, and conflict resolution.
• An ability to manage competing priorities in a fast-paced care environment.

Qualifications & Experience:
• Bachelor's Degree in Commerce, Business Administration, Health Services, or related field required.
• Registered Nurse (RN) or other professional clinical designation is a strong asset.
• Minimum 10 years of progressive leadership experience, with proven ability to manage large facilities.
• Experience in the seniors' care or healthcare sector is highly desirable.
• Demonstrated success in people leadership, budgeting, quality improvement, and change management.
• Criminal Records Check and proof of COVID-19 vaccination (min. 2 doses) required.

Additional Information:

In accordance with Alberta's Protection for Persons in Care Act, a criminal record check is required for successful candidates.

Site: Clifton House - Calgary, AB

  • Position Title: Executive Director (General Manager)
  • Requisition Number: 1926
  • FTE: 1.0
  • Position Status: Permanent Full Time
  • Union/Agreement: Corporate Management
  • Hours per Shift: 8.0
  • Shift Pattern: Days, Monday-Friday, with flexibility for occasional evenings/weekends
  • Wage rate/Salary: Commensurate with experience and qualifications


Posting End Date: August 24, 2026

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