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Job Summary Indiana University Northwest (IUN) is seeking a visionary and results-driven Executive Director for Facilities and Operations (EDFO) to lead and advance the strategic direction, operations, and sustainability efforts of our campus facilities. This critical leadership role oversees a broad portfolio including maintenance, grounds, building services, custodial operations, sustainability, construction project management, general administration, dining services, and parking services. The Executive Director will play a key role in shaping the physical environment of our vibrant university community by ensuring facilities are safe, functional, sustainable, and aligned with institutional goals.
Department-Specific Responsibilities
- Engages in campus strategic planning, establishes policies and procedures, and has shared responsibilities for long range institutional planning and projects.
- Serves as the account manager for facilities with budgetary responsibilities.
- Provides leadership for coordinating campus emergency preparedness activities.
- Complies with federal, state, and IU regulations and policies.
- Provides strategic leadership and operational oversight of all facilities services, including maintenance, building services, custodial, landscaping, sustainability, energy management, construction, general administration, dining services, and parking services.
- Manages a large team of professionals, technicians, and staff; recruits, develops, and retains talent to support a culture of service excellence and continuous improvement. Provides supervision, guidance, and professional development opportunities for staff.
- Leads long-term planning for campus infrastructure and capital improvements in alignment with the university's mission and strategic plan.
- Oversees the development of master plans and long-range facilities plans, including space utilization and capital renewal planning.
- Forecasts future facility needs and identifies opportunities for operational improvement.
- Develops and executes strategic plans for facilities that align with IUN's organizational goals and objectives.
- Serves as the university's primary liaison with external contractors, architects, engineers, and city officials on facilities-related matters.
- Partners with campus stakeholders to identify and prioritize facility needs while providing timely and customer-focused solutions.
- Develops and administers operating and capital budgets with a focus on cost-effective operations and sustainability.
- Ensures internal operations are aligned with strategic priorities and recommending improvements.
- Manages day-to-day operations, including scheduling maintenance, repairs, and handling emergencies.
- Oversees vendors selection, contract negotiation, and management of service providers.
- Utilizes enterprise data systems for operational decision-making.
- Explores and recommends cost optimization strategies.
- Prepares reports and updates for senior management on facility performance and budget.
- Ensures compliance with all relevant federal, state, and local regulatory requirements (e.g., OSHA, ADA, EPA, JCAHO).
- Implements safety procedures and manages emergency response and safety preparations, ensuring a safe and secure environment for occupants.
General Responsibilities
- Contributes on senior leadership teams to formulate strategic planning and the highest-level operational objectives for Facility Operations areas.
- Consults on long-term and short-term business plans and strategic direction, including managing project timelines/deliverables and developing resource plans for multi-project/multi-phase Facility Operations initiatives.
- Directs leadership staff who provide supervision to Facility Operations teams.
- Responsible for escalated operational issues, including human resources and/or people management situations.
- Drives innovation and excellence within the area of Facility Operations; reviews and creates policies and procedures.
- Determines overall budget for Facility Operations teams; reviews and approves financial proposals from direct reporting leaders; has significant fiscal responsibilities that require frequent interaction with executive leaders.
- Provides expertise and identifies grant and/or funding opportunities; develops business relationships across the university and externally.
- Stays up-to-date on new Facility Operations standards, procedures, technologies, and safety measures and works collaboratively with other Facility Operations leaders across departments and/or campuses in determining standards, best practices, and related policies/procedures; ensures the adoption and implementation by direct reporting leaders.
Qualifications Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.
EDUCATION
Required - Bachelor's degree in business, inventory management, controls, facilities management, or related field
Preferred - Master of Business Administration, Master of Public Administration, or related Master's degree. (Preferably with a focus in engineering, maintenance management, building or real estate management, or building technology field.)
WORK EXPERIENCE
Required - 5 years in business, inventory management, controls, facilities management, or related field
- 3 years of management experience in relevant field
Preferred - 10 years of broad progressive advanced operational experience in business, governmental, or higher education facility maintenance management
- 7 years of management and budgetary experience, including experience in budget planning and development, operation or facilities, building/infrastructure design and construction, contract negotiations, data/trend analysis and interpretation, and personnel management
- High-level or executive-level administration in higher education
- Administrative experience related to 1 or more of the functional areas to be directed by the individual
LICENSES AND CERTIFICATES
Required - Valid drivers license and ability to be insured by Indiana University upon date of hire
SKILLS
Required - Proficient written and verbal communication skills
- Maintains a high degree of professionalism
- Demonstrated time management and priority setting skills
- Demonstrates a high commitment to quality
- Excellent organizational skills
- Excellent collaboration and team building skills
- Effectively coaches and delivers constructive feedback
- Instills commitment to organizational goals
- Demonstrates excellent judgment and decision making skills
- Effective conflict management skills
- Builds and manages effective teams
- Effective leadership skills
- Ability to represent the company with external constituents
- Ability to drive multiple projects to successful completion
- Understanding of budgets and budgeting process
- Knowledge and understanding of Microsoft Office programs such as Word, Excel, Outlook, etc.
- Ability to successfully complete required training programs
Preferred - Energetic, resourceful, caring leader who is comfortable with distributed leadership and extensive consultation, but also decisive
- Strong supervisory and team building skills with experience working with a diverse team to achieve results, developing and empowering staff, holding them accountable, and thinking creatively about strategy
- Strong oral, written, and interpersonal communication and listening skills
- Creative thinking skills, and a demonstrated commitment to collegial working relationships with colleagues
- Experience with monitoring and implementation of a comprehensive physical facilities, maintenance, and operations plan
- Ability to contract and work sophisticated planning models, to link budget and planning
- Ability to work as a collaborative leader with exceptional operational expertise, a strong customer service orientation, and a commitment to fostering an inclusive and high-performance culture
- Strong communicator, both verbally and in writing, with the ability to build relationships, collaborate effectively, and resolve conflicts
- Ability to lead team meetings, present project updates, and craft clear and concise communication for various stakeholders
- Strong human and employee relations skills, and an understanding of the role of administrative services in supporting the academic function of the college
Working Conditions / Demands This role regularly requires the ability to effectively communicate. This role frequently requires the ability to handle equipment. This role frequently requires the ability to remain stationary and ascend/descend ladders/stairs. This role requires the ability to move objects weighing up to 25 pounds. The role requires the ability to detect items in close proximity as well as far away; discern between colors; detect objects in peripheral space of self; discern items in detail; and to have good depth perception. The person in this role must be able to perform the essential functions with or without an accommodation.
The person in this role must be able to attend meetings at off-campus venues, including other IU campuses.
Work Location IU Northwest Campus
Gary, Indiana
Advertised Salary $91,000 - $120,000.00 per year
Benefits Overview For full-time staff employees, Indiana University offers a wide array of benefits including:
- Comprehensive medical and dental insurance
- Health savings account with generous IU contributions
- Healthcare and dependent care flexible spending accounts
- Basic group life insurance paid by IU
- Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death & dismemberment insurance
- Base retirement plan with generous IU contributions, subject to vesting
- Voluntary supplemental retirement plan options
- Tuition subsidy for employees and family members taking IU courses
- 10 paid holidays plus a paid winter break each year
- Generous paid time off plans
- Paid leave for new parents and IU-sponsored volunteer events
- Employee assistance program (EAP)
Learn more about our benefits by reviewing the IU Benefit Programs Brochure .
Job Classification Career Level: Strategic
FLSA: Exempt
Job Function: Engineering, Trades & Facility
Job Family: Facility Management
Click here to learn more about Indiana University's Job Framework.
Posting Disclaimer This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.
If you wish to include a cover letter, you may include it with your resume when uploading attachments.
Equal Employment Opportunity Indiana University is an equal opportunity employer and provider of ADA services and prohibits discrimination in hiring. See Indiana University Notice of Non-Discrimination here which includes contact information .
Campus Safety and Security The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online . You may also request a physical copy by emailing IU Public Safety at
[email protected] or by visiting IUPD.
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