Executive Director, Event Services and Facilities

Indiana State University

$100K — $110K *
Hospitality & Recreation
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in Business Administration, Sport Management, Public Administration, Hospitality Management, or related field
  • 7-10 years of relevant event management or facilities operation experience
  • Proven supervisory skills and leadership abilities
  • Strong budget management and financial stewardship experience
  • Excellent communication, interpersonal, and public speaking skills

Responsibilities

  • Provide strategic leadership for event services and facilities
  • Plan and execute various university and community events
  • Develop strategies for maximizing facility utilization and revenue generation
  • Cultivate new business opportunities and sponsorships
  • Oversee daily operations of multiple event spaces and venues

Benefits

  • Life insurance coverage at 2.5 times appointment salary
  • Shared medical, dental, and prescription drug coverage
  • Immediate TIAA retirement contributions at 10% of base salary
  • Fee waiver for employee, spouse, and dependents for coursework
  • Accrued sick leave of 12 days per fiscal year
  • Vacation days accrue based on pay levels with up to 20 days per year for higher pay levels
Full Job Description
Position Details

Position Details

Job Title
Executive Director, Event Services and Facilities

Department
Hulman Center

Work Schedule

8:00 a.m. - 4:30 p.m. with significant evening and weekend obligations.

Notice of Vacancy Number
26-00190

Desired Start Date
10/01/2026

Open Date
07/24/2026

Close Date

Open Until Filled
Yes

Job Category
Staff-Exempt Professional

Job Type
Staff - Full-Time

Pay Grade
14

Hourly Rate or Salary Range
$100,000 - $110,000/year

Benefits Associated with this Position
  • Life Insurance: The coverage amount is based on two and one-half times appointment salary rounded up to the next whole thousand with a maximum coverage of $100,000 and includes the same amount of Accidental Death and Dismemberment benefits. The University currently pays the entire cost of coverage.
  • Medical, Dental and Prescription Drug Coverage: The cost of coverage is shared between employees and the University. Rates are determined by participation in Wellness Program and use of tobacco products. Coverage is available on the first of the month following appointment date.
  • TIAA Retirement Contributions: Contributions begin based upon the first day of employment at a contribution rate of ten (10) percent of base appointment salary paid in full by ISU. The contributions are vested immediately. There are 40 investment options from which to choose.
  • TIAA Auto Enroll: New employees are automatically enrolled in a tax deferred retirement program at hire: three (3) percent is deducted before taxes for the program to facilitate retirement planning. Employees may opt out of the program within 90 days.
  • Long Term Disability Coverage: Employees are eligible after three (3) years of continuous, regular employment with the University. This policy guarantees approved disabled employees a 66 2/3 percent income protection (from all sources) after 180 days of continuous total disability. Immediate participation is available for current members of a comparable group disability insurance program within 90 days prior to ISU employment and that would have provided income protection upon disability for at least five years.
  • Fee Waiver Program: For the employee, spouse and dependent children: Staff may enroll in up to 18 hours of course work each academic year at a reduced rate. Spouses may enroll in 15 semester hours each academic year with 80% of qualified tuition waived. Dependent children of regular full-time staff who are full-time degree seeking undergraduate students at ISU may receive a fee waiver of 80% of qualified tuition for up to a total of ten (10) semesters.
  • Sick Leave: Accrued at a rate of 12 days per fiscal year with unlimited accumulation.
  • Vacation: Pay level 11 and below accrues up to 15 vacation days earned per year 1 through 4; 20 vacation days per year thereafter. Pay level 12 and above accrues 20 vacation days per year

Optional Benefits

  • Voluntary Life Insurance: Additional amounts of life insurance may be purchased on employee, spouse and dependent children.
  • Voluntary Vision Plan: May enroll within the first 31 days of employment date.


Job Summary/Basic Function

The Executive Director of Event Services and Facilities provides strategic leadership for Indiana State University's event venues and auxiliary event operations, with primary responsibility for maximizing facility utilization, generating revenue, and enhancing the financial sustainability of assigned facilities. The Executive Director develops and implements business strategies that expand external partnerships, increase event activity, attract concerts, conferences, and other revenue-generating opportunities, and position university venues as premier destinations for campus, community, and regional events.; ; The position oversees the management, scheduling, operations, maintenance, marketing, and strategic development of Hulman Center, Tilson Auditorium, University Hall Theater, Hulman Memorial Student Union, and other assigned facilities. The Executive Director is responsible for the fiscal performance of assigned auxiliary operations and serves as the university's primary liaison with promoters, event producers, sponsors, community organizations, and campus partners.; ; Through entrepreneurial leadership, operational excellence, and a commitment to customer service, the Executive Director advances the university's mission while increasing revenue, expanding community engagement, and enhancing the overall impact of university facilities and events.

Specific Responsibilities
  • Provide strategic leadership for Indiana State University's event venues and auxiliary event operations.
  • Lead the planning, scheduling, and execution of conferences, concerts, athletic events, commencement, exhibitions, performances, trade shows, and other campus and community events.
  • Develop and implement strategies to maximize facility utilization, enhance the guest experience, and increase revenue generation.
  • Identify and cultivate new business opportunities through concerts, conferences, facility rentals, sponsorships, and other entrepreneurial initiatives.
  • Build and maintain relationships with promoters, event producers, sponsors, community organizations, and external clients.
  • Negotiate and administer event contracts, facility use agreements, and related business partnerships.
  • Collaborate with University Advancement to expand sponsorship, donor engagement, premium seating, and other revenue-generating initiatives.
  • Direct the daily operations of Hulman Center, Hulman Memorial Student Union event spaces, Tilson Auditorium, University Hall Theater, and other assigned facilities.
  • Provide leadership and supervision for professional, support, and student staff across multiple operational units.
  • Develop, manage, and monitor operating and capital budgets while ensuring strong financial stewardship.
  • Partner with Athletics to oversee ticket operations, game-day event management, and facility scheduling for athletic events.
  • Oversee facility maintenance, capital improvement planning, technology upgrades, and long-term asset management in collaboration with Facilities Management.
  • Ensure compliance with university policies and applicable safety, legal, and regulatory requirements while leading event risk management and emergency planning.
  • Foster collaborative relationships with campus departments, academic units, student organizations, and community partners to support university priorities and expand the impact of university venues.


Required Relevant Education & Experience

Education: Bachelor's Degree (4 years); Experience: 7 - 10 Years

Required Field(s) of Study

Business Administration, Sport Management, Public Administration, Hospitality Management, Management or related field.

Preferred Relevant Education and Experience

Master's degree preferred

Supervisory Responsibilities
Has authority/responsibility of a division/department/program & supervises management staff & indirectly supervises staff. Carries out supervisory responsibilities in accordance with policies & applicable laws.

Required Certificates, Licenses and Registrations

Other Required Certificates, Licenses and Registrations

Preferred Certificates, Licenses and Registrations

Preferred Other Certificates, Licenses and Registrations

Knowledge, Skills and Abilities
Able to adapt to change, Able to assemble, analyze and present data, Able to learn and retain information, Able to multitask, Able to plan, organize, and implement projects in a timely manner, Able to read English, understand, and follow verbal and written instructions, Able to work both independently and collaboratively, Able to work carefully and politely around others, Able to work well with others, Attention to detail, Demonstration of high ethical standards, integrity, professionalism, politeness, and courteousness, Excellent customer service skills, Excellent interpersonal, organizational, planning, teambuilding and problem solving skills, Excellent leadership skills, Excellent public speaking skills, Experience and knowledge in job related program, Experience in an educational environment preferred, Experience with budget management, Math and basic accounting skills, Must be comfortable networking with groups or individuals, Professional demeanor, high energy, dynamic personality and excellent communication and interpersonal skills, Proven supervisory skills, Proven verbal and written communication skills, Willing to interact with students, Willing to work extended hours during events and peak seasons, when required, Work effectively with a diverse community

Other Knowledge, Skills and Abilities

The Executive Director must possess strong communication skills, strong leadership qualities and good planning and organizational skills. Comprehensive and advanced understanding of event operations, event ticketing, concert promotions, public relations, marketing, budget management and facilities management and operations is required. Must be able to interact with diverse individuals and groups.

Qualifications & Disclaimer

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The information on this description is designed to indicate the general nature and level of work performed by employees within the classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

NCAA Guidelines

All employees and staff of ISU are bound by all NCAA, Missouri Valley Conference and institutional rules and regulations pertaining to intercollegiate athletics and must conduct themselves in accordance therewith. For more complete information on the duties and obligations of ISU employees and staff in this regard, employees and staff should contact the Compliance Office in the ISU Athletic Department.

No ISU employee (whether paid or a volunteer) shall knowingly influence others to furnish the NCAA or an ISU investigator/compliance officer false or misleading information concerning an individual's involvement in or knowledge of matters relevant to a possible violation of an NCAA regulation. Failure to abide by this term of employment shall constitute unethical conduct as defined by the NCAA and may result in immediate suspension and/or termination of the employment relationship with ISU.

Position Reappointment Required
No

Job Duties

Essential Duties and Responsibilities

Provide strategic leadership for Event Services and Facilities. Direct the planning, coordination, scheduling, and execution of conferences, special events, concerts, exhibitions, trade shows, commencement activities, athletic events, performances, and other university and community events conducted in Hulman Center, Tilson Auditorium, University Hall Theater, Hulman Memorial Student Union, and other assigned facilities. Develop and implement strategies to maximize facility utilization, enhance the guest experience, increase revenue generation, and support uni

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