Executive Director Continental District

Veterans Affairs$151K — $228K *
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of executive leadership in large, complex benefit programs
  • Experience in managing operational performance and quality assurance
  • Strong understanding of legal and regulatory compliance in service delivery
  • Ability to lead diverse teams and drive organizational change
  • Demonstrated history of strategic resource management and efficiency improvements

Responsibilities

  • Lead and manage 12 Regional Offices providing Veteran benefits and services
  • Establish and enforce policies consistent with VA corporate guidelines
  • Provide executive leadership and direction to subordinate units
  • Manage financial and human resources effectively, including budget presentations
  • Oversee quality control programs and implement necessary actions
  • Engage with Veteran communities to understand and adapt to their needs

Benefits

  • Comprehensive benefits package for federal employees and their families
  • Access to services that improve the federal career experience
  • Eligibility for diverse benefits based on position type and employment status
Full Job Description
Summary

The District Executive Director serves as the chief executive for an assigned geographical area embracing 12 VBA Regional Offices. Responsible for the effective management of the Veteran Benefits Administration program of benefits services. Reports to the Deputy Under Secretary for Field Operations on all matters of operations, resource distribution and management for field stations under the Continental District jurisdiction.

Duties

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The position located in the Office of Field Operations, Veterans Benefits Administration and reports to the Deputy Under Secretary for Field Operations. The responsibilities include, but are not limited to:

  1. Leading Regional Offices which provides benefits & services for Veterans, dependents, and beneficiaries.
  2. Establishing policies and procedures consistent with corporate VA guidelines.
  3. Providing executive leadership and direction to subordinate organizational units.
  4. Managing available financial and human capital resources (including presenting of regional budgets)
  5. Directing continuing programs for quality control in regional operations and implementing corresponding actions.
  6. Capturing changing needs of varying customers via outreach in Veteran communities, conventions, etc.


Requirements

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Conditions of employment

  • Must be a US citizen or National.
  • Subject to a One year probationary period required (unless already completed).
  • Complete a Declaration for Federal Employment to determine your suitability for Federal employment, at the time requested by the agency.
  • If you are a male applicant born after December 31, 1959, certify that you have registered with the Selective Service System or are exempt from having to do so.
  • Incumbents of this position will be subject to a background investigation commensurate with the risk and sensitivity level of the position.
  • May be subject to pre-employment and random drug tests.
  • Public Financial Disclosure Report (SF-278) is required within 30 days of appointment.
  • May be subject to reassignment geographically or organizationally.
  • VA structures its SES positions into pay bands. This is a pay band 1 position and the salary range is $151,661 to $228,000.


Qualifications

To meet the minimum qualification requirements for this position, you must show that you possess the Executive Core Qualifications (ECQ) and Technical Qualifications (TQ) related to this position within your resume - NOT TO EXCEED 2 PAGES. Resumes over the 2-page limit, will not be reviewed beyond page 2 or may be disqualified. Your resume should include examples of experience, education, and accomplishments applicable to the qualification(s). If your resume does not reflect demonstrated evidence of these qualifications, you may not receive consideration for the position.

There is NO requirement to prepare a narrative statement specifically addressing the Executive Core Qualifications (ECQs) or the Technical Qualifications (TQs).

TECHNICAL QUALIFICATION (TQ)
: Your resume should demonstrate accomplishments that would satisfy the technical qualifications.

TQ: Demonstrated executive leadership in managing large, complex programs responsible for administering rules-based benefits or services to significant customer populations, including oversight of operational performance, quality assurance, and adherence to statutory and regulatory requirements.

EXECUTIVE CORE QUALIFICATIONS (ECQs): In addition to the Technical Qualification Requirements listed above, all new entrants into the Senior Executive Service (SES) under a career appointment will be assessed for executive competency against the following five mandatory ECQs. If your 2-page resume does not reflect demonstrated evidence of the ECQs and TQs, you may not receive further consideration for the position.

There are five ECQs:

ECQ 1: Commitment to the Rule of Law and the Principles of the American Founding - This core qualification requires a demonstrated knowledge of the American system of government, commitment to uphold the Constitution and the rule of law, and commitment to serve the American people.

ECQ 2: Driving Efficiency - This core qualification involves the demonstrated ability to strategically and efficiently manage resources, budget effectively, cut wasteful spending, and pursue efficiency through process and technological upgrades.

ECQ 3: Merit and Competence - This core qualification involves the demonstrated knowledge, ability and technical competence to effectively and reliably produce work that is of exceptional quality.

ECQ 4: Leading People - This core qualification involves the demonstrated ability to lead and inspire a group toward meeting the organization's vision, mission, and goals, and to drive a high-performance, high-accountability culture. This includes, when necessary, the ability to lead people through change and to hold individuals accountable.

ECQ 5: Achieving Results - This core qualification involves the demonstrated ability to achieve both individual and organizational results, and to align results to stated goals from superiors.

Note: If you are a member of the SES or have been certified through successful participation in an OPM approved SES Candidate Development Program (SESCDP), or have SES reinstatement eligibility, you should attach proof (e.g., SF-50, Certification by OPM's SES Qualifications Review Board (QRB)) of your eligibility for noncompetitive appointment to the SES.

Education

If you are qualifying for this position by substituting education or training for experience, submit a copy of your transcripts or equivalent. An official transcript will be required if you are selected.

A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page.

Foreign Education: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. If you are qualifying based on foreign education, you must submit proof of creditability of education as evaluated by a credentialing agency. For further information, visit: Recognition of Foreign Qualifications | International Affairs Office (ed.gov)

Additional information

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

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