Wells Fargo

Executive Director, CIB COO Business Manager

Wells Fargo$167K — $260K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years in Business Execution, Implementation, or Strategic Planning
  • Experience supporting senior executives and leading enterprise-wide initiatives
  • Proven ability to influence executive-level stakeholders
  • Strong understanding of organizational design, governance, and risk management
  • Exceptional communication and relationship management skills
  • Experience leading through organizational change

Responsibilities

  • Advise the CIB COO on strategic, operational, and governance issues
  • Translate executive vision into actionable, measurable plans
  • Lead executive governance and management routines
  • Monitor key performance metrics and analyze organizational health
  • Drive cross-functional initiatives and manage stakeholder engagement
  • Support talent strategies and succession planning
  • Manage sensitive and confidential matters with discretion

Benefits

  • Health benefits
  • 401(k) Plan
  • Paid time off
  • Disability benefits
  • Life and critical illness insurance
  • Parental and caregiving leave
  • Tuition reimbursement and scholarships for dependents
  • Commuter benefits
  • Adoption reimbursement
Full Job Description

About this role:

Wells Fargo is seeking a Business Manager to support the CIB Chief Operating Officer and serve as a trusted strategic advisor and execution leader to the COO and senior leadership team. This role is responsible for driving the strategic, operational, organizational, and talent agenda of the CIB COO organization while ensuring alignment across business management, finance, human resources, risk, control, technology, and transformation functions.

The Business Manager operates as an extension of the COO, translating strategic priorities into measurable outcomes, driving executive governance and decision-making, accelerating enterprise-wide initiatives, and ensuring organizational effectiveness across a large and complex global organization. The successful candidate will combine exceptional business acumen, strategic thinking, executive presence, organizational leadership, and execution discipline to influence outcomes at the most senior levels of the company while operating as an individual contributor.


In this role, you will:
Strategic Leadership & Executive Advisory
  • Serve as a strategic advisor to the CIB COO on business, organizational, operational, talent, and governance matters.
  • Translate executive vision and strategic priorities into actionable plans with measurable outcomes.
  • Drive development and execution of the COO organization’s strategic agenda.
  • Provide thought leadership on organizational effectiveness, workforce strategy, succession planning, and operating model evolution.
  • Conduct analysis and provide recommendations to support executive decision-making.

Executive Governance & Operating Rhythm
  • Lead executive governance processes, management routines, business reviews, and organizational planning activities.
  • Establish and manage leadership team operating cadence, including staff meetings, business reviews, scorecards, and strategic planning sessions.
  • Ensure timely follow-up and accountability for executive decisions and commitments.
  • Coordinate executive communications, board and senior management materials, and leadership presentations.

Business Performance & Organizational Effectiveness
  • Monitor organizational health, performance metrics, financial results, productivity measures, workforce trends, and strategic initiative delivery.  Create materials to support the monthly business reviews with the CIB CEO.
  • Partner with Finance, HR, Risk, Control Management, and Business Execution leaders to develop insights and recommendations for senior leadership.
  • Drive continuous improvement initiatives that enhance operational effectiveness, simplification, and organizational efficiency.
  • Identify and address execution risks that could impact business performance.
  • Program manage the COO strategic book of work to ensure high-quality results are delivered on time.

Enterprise Priorities & Transformation
  • Lead cross-functional, high-impact initiatives on behalf of the COO.
  • Coordinate execution across multiple organizations and stakeholder groups.
  • Provide oversight of strategic programs, transformation efforts, regulatory commitments, and organizational change initiatives.
  • Resolve complex issues requiring coordination across teams, businesses, and corporate functions.

Talent & Culture Leadership
  • Partner with Human Resources and executive leadership to develop talent strategies, succession plans, leadership development programs, and employee engagement initiatives.
  • Support executive hiring, organizational design activities, workforce planning, and leadership assessments.
  • Promote a culture of accountability, inclusion, collaboration, and high performance.
  • Serve as a steward of the organization’s leadership principles and culture priorities.

Stakeholder Management
  • Build and maintain strong relationships with senior leaders across CIB, Enterprise Functions, Risk, Compliance, Audit, Technology, Finance, Legal, and Human Resources.
  • Act as the delegate and represent the COO in key meetings, forums, and governance committees when appropriate.
  • Influence outcomes and align stakeholders around shared business priorities.
  • Manage highly sensitive and confidential matters with exceptional judgment and discretion.

Leadership Expectations
  • Demonstrate enterprise leadership and influence across multiple functions and businesses.
  • Act as a trusted confidant and advisor to senior executives.
  • Drive accountability through disciplined execution and transparent governance.
  • Lead through ambiguity and effectively navigate competing priorities.
  • Foster collaboration and alignment across a global, matrixed organization.

Success will be demonstrated through
  • Accelerate delivery of the COO strategic agenda.
  • Improve leadership team effectiveness and governance.
  • Drive execution of enterprise priorities and transformation initiatives.
  • Enhance organizational performance and workforce effectiveness.
  • Strengthen talent outcomes and leadership succession readiness.
  • Increase visibility and accountability through executive reporting and business reviews.
  • Serve as a trusted extension of the COO and a recognized leader across the CIB organization.


Required Qualifications:

  • 7+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education


Desired Qualifications:

  • Significant experience supporting senior executives and leading enterprise-wide initiatives.
  • Proven track record of influencing executive-level stakeholders and driving strategic outcomes.
  • Strong understanding of organizational design, governance, risk management, workforce planning, and business operations.
  • Exceptional executive communication, presentation, and relationship management skills.
  • Demonstrated experience leading through organizational change and transformation.
  • Ability to manage multiple complex priorities in a highly dynamic environment.


Job Expectations:

  • This role is not eligible for VISA sponsorship
  • Ability to travel as needed
  • Willingness to work on-site in accordance with current office requirements
  • Ability to work additional hours as needed
  • This position is subject to FINRA background screening requirements. Candidates must successfully complete and pass a background check prior to hire. In accordance with FINRA rules, individuals who are subject to statutory disqualification are not eligible to be associated with a FINRA-registered broker-dealer. Successful candidates must also meet and comply with ongoing regulatory obligations, which include periodic screening and mandatory reporting of certain incidents.
  • Specific compliance policies may apply regarding outside activities or personal investing; affected employees will be expected to provide information to the Wells Fargo Personal Account Dealing Team and abide by applicable policy requirements if hired. Information will be shared about expectations during the recruitment process.

Posting location:

30 Hudson Yards, New York, NY 10001

Pay Range

Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to demonstrated examples of prior performance, skills, experience, or work location. Employees may also be eligible for incentive opportunities.

$167,000.00 - $260,000.00

Benefits

Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit for an overview of the following benefit plans and programs offered to employees.

  • Health benefits
  • 401(k) Plan
  • Paid time off
  • Disability benefits
  • Life insurance, critical illness insurance, and accident insurance
  • Parental leave
  • Critical caregiving leave
  • Discounts and savings
  • Commuter benefits
  • Tuition reimbursement
  • Scholarships for dependent children
  • Adoption reimbursement

Posting End Date:

16 Sep 2026

*Job posting may come down early due to volume of applicants.

About Wells Fargo

Wells Fargo Careers

Joining Wells Fargo means becoming part of a distinguished financial institution that has been a cornerstone of innovation and leadership in the banking industry. At Wells Fargo, we offer a plethora of job opportunities designed to empower your career growth and development in a diverse and inclusive environment.

Work You’ll Do

At Wells Fargo, you will be part of a team that values diversity and is committed to fostering an inclusive culture. We are looking for professionals who are eager to drive innovation and lead with integrity. Our employees are our greatest asset, and we invest in their professional growth through comprehensive leadership and diversity training programs that are recognized industry-wide.

Explore a Multitude of Career Paths

Whether you're interested in a position in finance, IT, customer service, or management, Wells Fargo has career opportunities in various fields. Our team members benefit from job stability, competitive benefits, and a culture that values and rewards performance and dedication.

Internship Programs

Kickstart your career with a Wells Fargo internship. Our programs provide invaluable industry exposure, professional skills development, and networking opportunities that often lead to full-time employment offers. Interns at Wells Fargo work on real projects, solve actual challenges, and gain the mentorship of seasoned professionals.

Professional Growth and Development

We believe in nurturing the potential of our employees. Wells Fargo offers robust training programs and resources to help every team member excel in their current roles and prepare for future challenges. Growth at Wells Fargo is not just about climbing the career ladder but expanding your skills and expertise to add value to our team and customers.

Benefits and Rewards

Wells Fargo is committed to the well-being of our team members. We offer a comprehensive benefits package that includes health care, retirement plans, and generous paid time off. Additionally, we provide unique perks like employee discounts, adoption assistance, and tuition reimbursement.

Join Our Team

Discover the opportunities waiting for you at Wells Fargo by exploring open positions that match your skills and interests. We are continuously hiring and looking for individuals who bring creativity, passion, and a drive to serve our customers.

Stay Connected

Keep up to date with the latest from Wells Fargo Careers by subscribing to our job alert emails. Tailor your subscription to receive updates that align with your career preferences and get insider tips on crafting the perfect resume and acing your interview.

Networking and Innovation

At Wells Fargo, networking and innovation go hand in hand. We encourage our employees to connect across departments and roles to foster new ideas and strategies that lead to groundbreaking solutions.

Empower Your Career

Step into a role at Wells Fargo where your skills will be honed, your achievements recognized, and your career can flourish. We're not just filling positions; we're building leaders who are equipped to navigate the complexities of the financial world. Join Wells Fargo today and be part of a team that’s redefining the future of banking.
Learn more about Wells Fargo
Size
246,577 employees
Market Cap
$155.2 billion
Industry
Net Income
$3.3 billion
Founded
1852
5 Year Trend
-5.9%
NASDAQ

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