High school diploma or GED required; Bachelor's degree in health care preferred.
Necessary licensure for operating an Assisted Living Facility as per local regulations.
Experience managing business operations; senior housing experience preferred.
Proficiency in Microsoft Office and ability to learn new applications.
Effective written and verbal communication skills.
Strong organizational and time management capabilities.
Good judgment, problem-solving, and decision-making skills.
Valid driver's license with an acceptable driving record.
Responsibilities
Travel for training and development is occasionally required.
Oversee all branch operations, engaging with staff, residents, and families.
Lead, supervise, and motivate branch staff for optimal operation.
Attract, retain, and develop top talent compliant with staffing regulations.
Recruit, hire, and train staff tailored to resident needs.
Maintain positive resident relations, being accessible to families.
Collaborate with Sales Leader to drive occupancy and financial targets.
Ensure property maintenance in partnership with corporate offices and operations support.
Uphold company policies, ensuring compliance with regulations.
Benefits
Full-time employees receive medical, dental, vision, and voluntary products.
Bonus opportunities available.
Part-time staff can opt for voluntary life and short-term disability.
Benefits commence on the first of the month after 30 days of employment.
Prescription savings plans offered.
401(k) available with employer match.
Daily pay option available.
Full Job Description
The Executive Director is the operations leader who drives the culture and performance of a Bickford Branch. This position works closely with department managers to ensure excellent resident care and engagement, optimal sales results, and financial performance.
This position offers a full suite of benefits options that vary based on employment status. Some of the benefits include, but are not limited to:
Full-time employees are eligible for all benefits (medical, dental, vision, and voluntary products)
Bonus Opportunities!
Part-time employees (29 or fewer hours per week) are eligible for Voluntary Life, Voluntary Short-Term Disability,
Benefits start the 1st of the month following 30 days of employment!
Benefits start on the 1st of the month following 30 days of employment
Prescription savings plans
All employees are eligible for 401(k) with employer match
Pay available daily
Bonus eligible
Bonus eligible
RESPONSIBILITIES & QUALIFICATIONS
Responsibilities:
Occasional mandatory travel required for training and development purposes.
Responsible for all operations within the Branch, interacting with staff and residents, potential residents, or their family members or representatives, as necessary; builds and maintains strong working relationships with the management team.
Acts as a hands-on leader who supervises, directs, and motivates Branch staff; provides assistance as needed to ensure the branch operates optimally.
Attracts, retains, and develops top talent within the Branch. Ensuring that the branch is scheduled and staffed appropriately meeting all local/state regulatory requirements.
Responsible for recruiting and hiring high-quality and engaged staff and ensuring they are appropriately trained and developed to meet the needs of residents.
Responsible for maintaining positive resident relations and being accessible and approachable to residents and their families.
Drives sales in collaboration with the Branch Sales Leader to ensure the Branch meets necessary occupancy and net operating income (NOI) targets.
Ensures buildings, grounds, and property are in good order in partnership with Divisional operations support and the corporate office.
Enforces current Company policies and procedures, ensuring that the Branch is also in congruence with local, state, and federal guidelines.
Qualifications:
High-school diploma or GED required. Bachelor's degree in a related health care field preferred.
Necessary Licensure to operate an Assisted Living Facility as outlined by local state regulations.
Experience with managing the operations of a business. Senior housing operations experience is preferred but not required.
Proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel), with the ability to learn new applications
Possess written and verbal skills for effective communication
Competent in organizational and time management skills
Demonstrates good judgment, problem-solving, and decision-making skills
A valid driver's license and a driving record consistent with Bickford's insurance carrier guidelines.
