Agency Description: The Department of Small Business Services (SBS) helps unlock economic potential and create economic security for all New Yorkers by connecting New Yorkers to good jobs, creating stronger businesses, and building a fairer economy in neighborhoods across the five boroughs. The Executive Deputy Commissioner (EDC) for Programs oversees the development, implementation, and evaluation of agency programs and services across SBS program divisions: Division of Business Services (DBS), Division of Economic and Financial Opportunity (DEFO), Neighborhood Development Division (NDD) and Citywide Workforce Opportunity (CWO). The Executive Deputy Commissioner will report directly to the Commissioner and work closely with SBS's senior leadership team, including the First Deputy Commissioner and Chief of Staff, on all matters related to agency strategy and programs. Duties of the Executive Deputy Commissioner will include, but not be limited to the following: - Day-to-day leadership of four program divisions, ensuring efficient and effective operations that meet relevant citywide, agency, and other standards; - Oversee implementation of process improvements, efficiency projects, and analysis of key performance indicators to strengthen program operations and outcomes; - Foster an internal culture of increased transparency and collaboration - Ensure compliance with all relevant external oversight and internal agency policy and practice requirements across all programs; - Align program resources to enhance service delivery and ensure the highest quality of customer service to New Yorkers; - Ensure that programs are mobilized to efficiently respond to agency and City Hall priorities; - Represent the agency with relevant external partners and work to internally integrate programs across the agency; - Provide guidance to the Commissioner and senior leadership on all matters related to program management and strategy. All Applicants: Go to www.nyc.gov/jobs search for Job ID: # 784324 Current SBS Employees: Please email your resume and cover letter including the following subject line: Executive Deputy Commissioner and send to [email protected] Note: We appreciate the interest and thank all applicants who apply, but only those candidates under consideration will be contacted. If you do not have access to email, mail your cover letter & resume to: NYC Department of Small Business Services Human Resources Unit 1 Liberty Plaza, 11th Floor New York, New York 10006 This position may be eligible for remote work up to two days per week, in accordance with the Remote Work Pilot Program established between the City and DC37; however, note that per this program, employees may be required to report to the workplace in person if operational needs warrant. DEPUTY COMMISSIONER (DBS) - 95143 Qualifications 1. A baccalaureate degree from an accredited college or university and five years of full-time paid experience acquired within the last fifteen years, of supervisory or administrative experience including handling of business promotion or urban economic problems, at least 2 years of which must have been in a managerial or executive capacity with primary focus on business promotion or urban economic planning; or 2. A satisfactory equivalent combination of education and experience. However, all candidates must have 2 years of managerial or executive experience as described in "1" above. Appropriate graduate study in an accredited college or university may be substituted for the general experience on a year-for-year basis. All candidates must have a four-year high school diploma or its equivalent approved by a State's Department of Education or a recognized accrediting organization. Additional Information