Executive Assistant to the CEO

Reporting Relationship

The Executive Assistant to the CEO is on the Office of the CEO team and will report to the CEO and the Chief of Staff.

Position Overview

As the Executive Assistant to the Chief Executive Officer of Robin Hood, you will manage the complex, high-volume calendars for the CEO, Chief of Staff, and Chief Program & Impact Officer, serving as the primary gatekeeper and scheduler for these senior leaders and coordinating the critical day-to-day meetings essential to their work.

More broadly, you will act as a strategic partner in maximizing the CEO's effectiveness - ensuring time is allocated to the highest-priority work, that the CEO arrives at every meeting fully briefed and prepared, and that action items are tracked through to appropriate follow-up. As the forward-facing point of contact for the executive offices, you will bring close attention to detail, sound judgment, and responsiveness to your professional interactions with our Board of Directors, major donors, and senior leaders, while expertly balancing competing priorities and optimizing executive time.

Responsibilities

Key responsibilities include, but are not limited to:

• Organize complex calendars and schedules and sustain a daily calendar of meetings and events.
• Use discretion, confidentiality, and good judgment to handle C-Level matters.
• Arrange travel and accommodation for executives. Prepare expense reports.
• Track and reconcile expenses for the office of the CEO.
• Screen incoming telephone calls; take and deliver accurate messages; respond to requests by gathering and providing information and referring non-routine calls to the appropriate staff.
• Draft and prepare internal and external correspondence on behalf of principals.
• Manage the CEO's contacts.
• Be responsive to emails/texts/phone calls, including outside of normal business hours.
• Welcome the Executive's guests by greeting them, in person or on the phone; answering or directing inquiries.
• Represent the company and the Executive in a positive light through great follow-through skills and sound judgment.
• Conserve the Executive's time by reading, researching, collecting and analyzing information as needed, in advance.
• Prepare agendas, briefing materials, and pre-reads for the CEO's key meetings, ensuring all relevant background and materials are assembled in advance.
• Track action items and commitments arising from meetings and proactively follow up to ensure timely completion.
• Represent the CEO at select meetings as appropriate.
• Serve as backup support for Board and Committee logistics (e.g., scheduling and materials preparation).
• Support special projects as assigned, such as research to inform strategic decisions, editing presentations, and other ad hoc analytical or administrative work.

Note that Robin Hood has a hybrid work environment, but the Executive Assistant should be available as needed in the office whenever the CEO is present.

Qualifications

• A minimum of 7-10 years of experience supporting C-Level Executives.
• Strong organizational and time management skills; proven ability to prioritize multiple tasks and meet deadlines.
• Exceptional interpersonal and communication skills with the ability to build relationships with stakeholders, including staff, board members, external partners and donors.
• Strong writing, research and presentation skills.
• Strong research and synthesis skills, with the ability to distill information from multiple sources into clear, actionable briefings.
• Project management experience.
• Attention to detail is crucial.
• Ability to function in a high-energy environment and work closely with senior management.
• Proven ability to handle confidential information with discretion, use judgement, be adaptable to various competing demands, and demonstrate the highest level of client service.
• Flexibility and patience.
• Knowledge of MS Office Suite, Salesforce, Notion, Slack, Zoom, Google Workspace, Claude, and ChatGPT.

Salary and Benefits

Robin Hood offers a competitive compensation package, with a salary range determined by years of experience, skills, and abilities. Each candidate's placement within the range will be based on these factors while ensuring alignment with our commitment to equitable internal pay practices.

Our extensive benefits include medical, dental, vision, and life insurance, a 403(b) retirement plan with employer match, and a 12% employer contribution to a 401(a) retirement plan. We also support a healthy work-life balance by providing new hires with 20 days of accrued paid time off. This position is based in New York City and follows a hybrid work schedule. Employees are currently expected to work in the office three days per week, with some teams requiring additional in-office days based on operational needs. Beginning in January 2027, Robin Hood will transition to four days per week in office.

Robin Hood is a hybrid workplace, but the Executive Assistant is expected to be in office whenever the CEO is present.

The salary range for this position is $98,320 - $120,000.

To Apply

Please visit our website to complete our online application.