Description

Exec Dir, Maternal Child Health

A Brief Overview

The Executive Director of Maternal Child Health is the senior operational and financial leader for the Maternal Child Health service line - an ambulatory practice network spanning Obstetrics & Gynecology, midwifery, maternal-fetal medicine, and pediatrics, coordinated with the hospital-based Labor & Delivery, Neonatal Intensive Care, and Pediatric inpatient services.

This is a service-line leadership role focused on growth, patient experience, physician engagement, and business performance. The Executive Director owns the service line's ambulatory operations, financial performance, multi-year growth strategy, and market positioning. The role is forward-facing and builder-oriented - designed for a leader who can drive volume growth, expand the service footprint, develop new lines of service, build the physician network, and elevate the patient experience across the maternal and pediatric continuum.

The Executive Director reports to the Vice President of the Holy Name Physician Network with matrix reporting to the Chairwoman of Maternal Child Health, who serves as the senior clinical authority for the service line. The Executive Director is the Chairwoman's operational and financial partner, translating her clinical vision into service-line execution.

The role directly oversees the ambulatory operational team - including a Regional Manager for the practice portfolio - and a Director of Inpatient Services who owns the operational leadership, nursing management, and regulatory compliance for the Labor & Delivery, NICU, and pediatric inpatient units. Clinical practice and hospital-wide nursing standards remain under the hospital's clinical leadership.

What you will do

Service Line Growth & Business Development:

• Own the multi-year growth strategy for the Maternal Child Health service line, including delivery volume growth, GYN surgical growth, service expansion, and geographic reach.
• Develop and execute the plan to recover historical volume performance and grow beyond it, with clear annual milestones.
• Lead the physician recruitment strategy for the service line - building the OB/GYN, midwifery, and pediatric network required to support the growth plan.
• Identify and open new practice locations in target markets to extend patient access and reduce reliance on any single site.
• Grow market share versus regional competitors and elevate the service line's brand as a destination for maternal and pediatric care.

Service Line P&L Ownership:

• Own the service line's financial performance - ambulatory operations, growth investments, and coordination with hospital-based inpatient economics.
• Build and execute the annual operating budget in partnership with Finance and the Director of Budget & Financial Planning.
• Review monthly financial performance with practice managers and unit leaders; drive corrective action; identify cost and revenue opportunities.
• Provide the operational inputs and assumptions for service-line pro formas - physician recruitment, new sites, and program expansion - which are built by the Manager of Data Analytics & BI. Use those pro formas to guide recruitment, growth, and investment decisions.

New Service Lines, Care Models, and Programs:

• Launch and grow new ambulatory service lines and programs - examples include a Menopause Center, expanded women's health programs, doula services, and midwifery outpatient care, with additional opportunities identified as the service line grows.
• Introduce new care models - virtual Laborist visits, integrated Total OB experience across the preconception-through-postpartum journey, and other differentiated programs.
• Build a Birth Place brand strategy that positions the service line as the destination of choice for delivery in the market.
• Identify and pursue premium or differentiated offerings that build the service line's brand and market position.

Patient Experience & Standardization:

• Own service-line patient experience metrics across the ambulatory footprint.
• Publish and drive adoption of a service-line-wide Patient Experience Playbook - standardized intake, visit flow, postpartum follow-up, and well-child visit standards.
• Deploy patient-facing technology to improve scheduling, digital intake, patient education, and communication.
• Set clear service standards and hold practice leaders accountable to them.

Family Unit Continuity & Pediatric Integration:

• Own the ambulatory OB-to-Peds attribution and hand-off - routing every delivery to a network pediatrician and standardizing the transition.
• Lead the growth strategy for pediatric outpatient services, coordinated with the pediatric inpatient and Pediatric Emergency Department expansion led by the Director of Inpatient Services.
• Build a family-unit tracking framework to measure the long-term retention of mother, child, and family across the network.

Chair Partnership:

• Serve as the operational and financial partner to the Chair of Maternal Child Health.
• Translate Chair's clinical vision, physician leadership, and academic direction into service-line execution.
• Run a joint operating cadence - regular check-ins, monthly performance reviews, and quarterly strategy sessions.
• Deliver a joint annual operating plan and execute against it.

Team Leadership & Cross-Functional Coordination:

• Directly manage and develop the Regional Manager for the MCH portfolio and the Director of Inpatient Services.
• Set performance goals, conduct regular reviews, and hold direct reports accountable to service-line standards.
• Coordinate ambulatory operations with hospital-based inpatient services to deliver one continuous patient experience.
• Partner with Marketing, Finance, Revenue Cycle, Physician Recruiting, Human Resources, IT, and Facilities on service-line growth and operational execution.
• Serve as the senior operational voice from Maternal Child Health at the executive table.

Education Qualifications

• Bachelor's degree in Healthcare Administration, Business Administration, Nursing, or related field required
• Advanced degree (MHA, MBA, MSN, or clinical degree with administrative experience) preferred

Experience Qualifications

• Healthcare operational leadership at the service-line or executive level required
• Direct experience leading a Maternal Child Health, Obstetrics, or Women's & Children's service line preferred

Knowledge, Skills, and Abilities

• Strong understanding of physician practice operations, service-line P&L management, and the ability to read, interpret, and use pro forma financial models.
• Working knowledge of clinical operations across OB/GYN, midwifery, and pediatric ambulatory care, with familiarity in Labor & Delivery, NICU, and pediatric inpatient dynamics.
• Comfort with EMR systems, patient-facing technology, revenue cycle, and healthcare data. Understanding of value-based care and how service-line performance supports network economics.
• Strategic operator - able to set direction, build a multi-year plan, and execute against it while managing near-term operational demands.
• Physician-facing credibility - communicates effectively with clinical leaders, physicians, and cross-functional partners; earns trust through operational excellence.
• Excellent communication skills - able to translate operational and financial performance into clear, actionable insight for physicians, executives, and the Board.
• Comfort operating in a matrix leadership structure with cross-functional partnerships and shared accountabilities.
• Growth mindset - never stops learning. Brings intellectual curiosity to every problem, every conversation, and every team. Continuously seeks to improve - the operating model, the service line, and personal capability.
• Builder's disposition - comfortable in a growth environment where roles, structures, and priorities evolve as the service line scales.
• High accountability and ownership mentality - takes pride in producing work that leadership can trust and act on.

At Holy Name, we believe in rewarding every team member with more than a paycheck-we invest in your future and well-being. Full-time and part-time employees have access to a comprehensive benefits package designed to support your health, financial security, and quality of life. We offer low-cost medical coverage with generous employer contributions, dental and vision plans, discounted prescriptions, and access to on-site child care. Additional benefits include 401(k) matching, tuition reimbursement, paid time off, flexible spending accounts, legal and voluntary coverage options, life insurance, and free on-site parking. If you are hired at Holy Name, your final base compensation will be determined based on factors such as employment status (Full/Part-Time or Per Diem) skills, education, and/or experience. In addition to those factors - we believe in the importance of pay equity and consider any internal equity of our current team members as a part of any final offer. Pay Range: $204,200 - 255,300.