U.S. Department of Health & Human Services

EVS PM Shift Director

Hospitals & Medical Centers
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of management experience in a related field required
  • Experience in customer service with a focus on exceeding expectations
  • Proficiency in computer applications such as word processing and spreadsheets
  • Flexibility to work varying schedules, including nights and weekends
  • Willingness to relocate for potential promotion opportunities

Responsibilities

  • Lead the housekeeping team while fostering morale and productivity
  • Ensure customer and patient satisfaction through continuous improvement
  • Manage the recruitment, training, and development of team members
  • Conduct inspections and provide coaching for team performance
  • Collaborate with leadership to align on departmental goals
  • Adjust operations to meet budget and compliance objectives
  • Implement and oversee quality control systems and regulatory compliance

Benefits

  • Paid time off including vacation and sick leave
  • Medical, dental, and vision insurance
  • 401(k) plan with employer matching
  • Employee Assistance Program (EAP) available
  • Access to Employee Resource Groups (ERGs)
  • Opportunities for career development and ongoing training
Full Job Description
Location:
Boston Childrens Hospital

Pay Rate:
Salary - Salary Plan, 105,000.00 USD Annual

Work Shift:

Job Description

We're looking for a friendly, compassionate, leader to join our housekeeping team!

Direct all HHS Environmental Service Programs throughout the duration of the shift. Support a goal-oriented hospital housekeeping department to create a team environment that is effective, productive, and rewarding. Together with your team, you will create a safe, clean, and comfortable environment where patients can heal.

Responsibilities
  • Provide leadership that supports a team environment that fosters morale, passion, quality, and respect
  • Demonstrate continuous ability to maintain and/or improve customer and patient satisfaction
  • Assist in managing team member recruiting, training, development, and assignments
  • Perform daily inspections and assessments and coach and counsel team members
  • Collaborate with director and department, facility, and company leadership to achieve goals
  • Assist in making adjustments to meet facility, budget, and compliance goals
  • Execute, maintain, and monitor quality control systems and budgets
  • Drive compliance with health, safety, and industry regulatory agencies


Skills
  • Interpersonal Skills: Ability to interact with individuals at all levels of the organization
  • Communication: Effective written, spoken, and non-verbal communication as well as presentation skills
  • Customer Service: Service-oriented mentality with a focus on exceeding expectations
  • Professionalism: Maintain a positive and professional demeanor
  • Decision Making: Ability to quickly make sound decisions and judgments
  • Proactivity: Self-motivated with the ability to effectively prioritize projects and needs
  • Team Player: Willingness to collaborate and provide support where needed to achieve outcomes
  • Business Ethics: Demonstrate integrity, respect, and discretion in all business dealings
  • Organization: Attention to detail and ability to effectively manage tasks in a fast-paced environment


Requirements
  • Management experience required
  • Ability to work a flexible schedule that may include nights, weekends, and holidays
  • Computer experience with word processing, spreadsheets, and various software
  • Must be willing to relocate for promotion opportunities


What We Offer
  • Paid time off (vacation and sick)
  • Medical, dental, and vision insurance
  • 401(k) with employer match
  • Employee Assistance Program (EAP)
  • Employee Resource Groups (ERGs)
  • Career development and ongoing training


Important to Know
  • Many healthcare facilities require employees to be fully vaccinated against COVID-19 or have an approved exemption in place.
  • Veterans and candidates with military experience are encouraged to apply.


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