About the Role:
We are looking for an Account Executive to join our Customer Engagement Solutions team, supporting the Customer Lobby and pulseM product lines.
As an Account Executive, you will serve as a trusted advisor to prospective customers, helping home service businesses improve customer engagement, online reputation, lead generation, and retention through our SaaS solutions. You'll own the entire sales cycle-from discovery and product demonstrations to proposal, negotiation, and close-while consistently delivering an exceptional buying experience.

This role is ideal for a consultative sales professional who thrives in a fast-paced environment, enjoys building relationships, and is motivated by helping customers solve real business challenges through technology.

What You'll Do:

• Own the full sales cycle from prospecting and discovery through negotiation and closing new business opportunities.
• Conduct consultative discovery conversations to understand customer business goals, operational challenges, and growth opportunities.
• Deliver engaging virtual product demonstrations showcasing the value of Customer Lobby and pulseM solutions.
• Build and maintain a healthy pipeline through outbound prospecting, inbound leads, referrals, and follow-up activities.
• Position Customer Lobby and pulseM as strategic solutions that help customers generate leads, improve online reputation, increase customer retention, and drive business growth.
• Develop tailored proposals and pricing recommendations based on customer needs.
• Consistently achieve and exceed monthly, quarterly, and annual sales goals.
• Maintain accurate pipeline, forecasting, and customer activity within Salesforce.
• Partner closely with Business Development, Marketing, Customer Success, and Implementation teams to ensure a seamless customer experience.
• Stay informed on industry trends, competitive offerings, and evolving customer needs within the home services market.
• Represent EverCommerce with professionalism, integrity, and a customer-first mindset.

What You'll Bring:

• 2+ years of experience in a closing sales role, preferably selling SaaS or subscription-based software.
• Demonstrated success meeting or exceeding sales quotas.
• Strong consultative selling, negotiation, and relationship-building skills.
• Excellent verbal, written, and presentation skills.
• Experience managing a sales pipeline and forecasting opportunities.
• Ability to quickly establish credibility with business owners and decision-makers.
• Strong organizational and time management skills with the ability to manage multiple opportunities simultaneously.
• Self-motivated with a high level of accountability and drive.
• Experience using Salesforce or another CRM platform.

Preferred Qualifications:

• Experience selling to SMB customers.
• Experience in home services, customer experience, marketing technology, reputation management, or field service software.
• Knowledge of outbound prospecting tools such as Salesloft, Outreach, or Gong.
• Bachelor's degree in Business, Marketing, Communications, or a related field, or equivalent work experience.

Success in This Role:
Successful Account Executives are curious, resilient, and customer-focused. They build trust quickly, ask thoughtful questions, communicate value effectively, and consistently create win-win outcomes for customers and the business. They embrace collaboration, continuously improve their sales skills, and are passionate about helping service businesses succeed.

Where:

The EverCommerce team is distributed globally, with teams across multiple regions. This role can be based anywhere in the United States - if you're close to one of our offices, we can set you up in-office or you can work 100% remotely. Please note that you must be eligible to work without sponsorship to qualify for this position, and this role may require occasional travel to our Corporate Headquarters in Denver, Colorado, or to other office locations within the United States.

Benefits and Perks

• Flexibility to work where/how you want within the United States - in-office, remote, or hybrid
• Day 1 access to robust health and wellness benefits, including an annual wellness stipend
• 401k with up to a 4% match and immediate vesting
• Flexible and generous (FTO) time-off
• Employee Stock Purchase Program

Compensation:

The on-target earnings compensation (base + commissions) for this position is $98,000 to $108,000 USD per year in most US locations. Final offer amounts are determined by multiple factors including location, local market variances, and candidate experience and expertise, and may vary from the amounts listed above.