The Global Trusts & Estates Practice is an integral part of the services we offer to clients. With over 170 years of experience in serving as a corporate fiduciary for families, it is important that our Trusts and Estates services are delivered by the most capable people, with technical experience as well as the ability to interact well with a variety of types of families and individuals. When JPMorgan is appointed as corporate executor or trustee of a trust includable in the gross estate of the decedent for estate tax purposes, it is the Estate Administrator’s role to support the Estate Officer and partner with Wealth Advisors, Bankers, Investors, and Trust Officers to grow the trust and estate business

 Job Responsibilities:

• You will work with the Account Opening Group to open estate or trust accounts
• You will interpret the governing instrument and applicable law to ensure the proper set-up of account records, including payments, fee schedules (when appropriate) and tax records. Communicate with beneficiaries and co-executors or co-trustees to outline administrative procedures
• You will analyze Wills and trust documents for legal, tax, administrative and investment issues and coordinate delivery of services
• Handle ongoing day to day administration of accounts, and proactively manage account base in an effort to avoid and minimize service and operational issues.
• Oversee the work performed by various operational groups
• Identify risk that might be incurred in connection with an estate or trust, consistent with any applicable policies and procedures governing the risk in question
• Utilize risk management tools, such as the overdraft report, daily transaction report, Administrative Review, and the Variance Report to ensure that all exceptions are properly addressed and kept to a minimum
• Knowledge of trust and estate law, income, transfer, and generation skipping taxation, with ability to apply that knowledge to post-mortem planning exercises and account administration
• You will work with Tax Officers and trust counsel to resolve tax issues
• Knowledge of internal procedures involving distributions, account maintenance, account opening/closing, Investment Systems, Annual Reviews and management of overdrafts - is a plus
• Address questions raised by beneficiaries, co-executors and co-trustees and their advisors

Client Relationship Management

• Develop relationships with beneficiaries and advisors in order to have appropriate knowledge to carry out the decedent and or grantor’s purposes and meet the needs of the beneficiaries
• Assist the Estate Officer to maintain current information on beneficiaries and their changing needs and circumstances in order to prudently carry out the firm’s fiduciary duties and to provide  superior client service
• Assist Estate Officer to partner with client's other advisors (attorney, accountant); highly respected by external professional advisor community.
• Develop, retain and deepen client relationships

New Business

• Assist the Estate Officer and partner with Wealth Advisors, Bankers, Investors, and Trust Officers to grow the trust and estate business.  This includes participating in team discussions and strategy around structuring, pricing and closing trust and estate services including: estates, family trusts, charitable trusts, and specialized Delaware trusts
• Cross-selling of JPM products/services; maintain and develop strategies for increasing business with current clients; professional advisor cultivation.

Educational/Administrative:

• The specialized and ever changing nature of the Trust and Estate practice requires that Estate Administrators devote a significant amount of time to personal development and training
• Training at JPMorgan consists of reading the fiduciary materials which are circulated to each Estate Administrator, attending in-house and external seminars and taking required Proficiency Training courses offered internally on a quarterly basis

Required Qualifications, Skills and Capabilities

• Bachelor’s degree required
• Relevant experience in the trust and estates industry
• Advanced degree such as JD or paralegal certificate, with paralegal experience in trust and estate practice preferred
• Experience in the administration and support of trust and estates including general understanding of fiduciary products and concepts, including legal, tax and investments knowledge
• Client Servicing – client knowledge, client relationships, proactive communication
• Teamwork/Personal Effectiveness – clear and concise communication, time management, adaptability to delegate, coaching and training
• Cross Selling and Retention skills