Qualifications

• 7+ years in Workers Compensation claims handling, showcasing advanced expertise.
• Experience managing claims across multiple jurisdictions with appropriate Adjuster Licenses.
• Demonstrated ability to implement effective business and personnel management practices.
• Proven capacity to lead teams through change and resistance.
• Strong foundation in team building and continuous quality improvement methodologies.
• Exceptional leadership skills with a focus on coaching and developing team members.
• Excellent communication and negotiation skills for diverse organizational interaction.

Responsibilities

• Review and evaluate initial claims for coverage and validity, guiding the flow process.
• Assign tasks and delegate authority to Claims Representatives, retaining oversight on critical settlements.
• Supervise investigations and ensure timely, equitable claim settlements.
• Establish and adjust loss reserves reflecting the company’s obligations.
• Directly settle claims when necessary, evaluating the performance of Claims Reps periodically.
• Initiate subrogation processes and manage cases involving legal proceedings with attorneys.
• Oversee HR-related functions including performance evaluations, training, and recruitment efforts.

Benefits

• Opportunity to lead and shape a team within a dynamic claims environment.
• Engagement in continuous professional development and skills enhancement.
• Access to a collaborative work culture that values excellence and accountability.
• Participation in the implementation of innovative claims management practices.