The Opportunity
We're looking for an
ERP Sales Systems Manager who will own, optimize, and support the systems that drive sales, pricing, ordering, rebates, and revenue processes. This is a hands-on role with real impact - you'll be the primary owner of our Oracle Fusion Cloud sales ecosystem and related platforms.What You'll Do
System Ownership & Administration- Manage day-to-day operation of sales and revenue systems
- Configure and maintain Oracle Fusion Cloud modules (Order Management, Pricing, Channel Revenue Management, Sales, Incentive Compensation)
- Support online ordering, CRM, and other sales-related platforms
- Define and maintain business rules for order capture, pricing, rebates, commissions, and customer eligibility
Troubleshooting & Issue Resolution- Diagnose and resolve functional, data, and configuration issues
- Address cross-module and integration issues in partnership with the ERP Manager
- Serve as the primary escalation point for sales-system issues impacting operations or customers
Testing, Releases & Change Management- Lead quarterly ERP release testing for sales, pricing, ordering, rebates, and commissions
- Lead user acceptance testing and approve changes before deployment
- Coordinate defect resolution, enhancements, and configuration updates
- Maintain documentation, test results, change history, and issue logs
Training & Enablement- Train sales and revenue users on system functionality and enhancements
- Create and maintain training materials, job aids, and SOPs
- Communicate release updates and prepare users for changes
Product Ownership & Continuous Improvement- Own the lifecycle of sales-system capabilities
- Prioritize enhancements based on user feedback and operational needs
- Maintain and refine the product roadmap
- Identify opportunities for automation, modernization, and improved usability
- Monitor performance and address gaps or underperformance
- Ensure ongoing adoption and optimization of delivered features
What You BringRequired- Strong understanding of order-to-cash and revenue processes
- Experience administering and configuring enterprise sales systems
- Strong troubleshooting skills across configuration, data, and integrations
- Ability to analyze issues spanning multiple systems
- Experience with Agile practices, backlog management, and iterative delivery
- Strong documentation, communication, and stakeholder-coordination skills
Preferred- Bachelor's degree in Business, Logistics, Information Systems, or related field
- 5+ years as a product owner or administrator of sales/revenue systems
- Hands-on experience with Oracle Fusion Order Management, Pricing, Sales, or Incentive Compensation
- Oracle Fusion Cloud certifications (Sales, OM, Pricing, CRM, Incentive Comp)
Physical Requirements- Ability to remain seated and work at a computer for extended periods
- Ability to communicate effectively with internal teams and external partners
