ER Investigator IV

Kaiser Permanente

• $115K — $149K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Human Resources, Business, Social/Behavioral Science, Education, Public Administration, Liberal Arts, or related field.
  • Minimum five years of experience in HR consulting, including at least three years in employee or labor relations.
  • Experience conducting EEO and/or HR investigations preferred (four years).
  • Working cross-functionally across departments is preferred (three years).
  • Strong analytical skills and experience in data analysis.

Responsibilities

  • Facilitates self-development and promotes learning among coworkers by sharing knowledge and resources.
  • Completes assignments and supports projects by applying subject matter expertise and ensuring adherence to policies.
  • Conducts complex EEO and HR investigations, analyzing data and providing documentation.
  • Supports reporting of employee information by gathering and interpreting data, influencing database development.
  • Conducts employee relations training and assists with needs assessments and training objectives.
  • Ensures regulatory compliance by monitoring changes and escalating non-compliance issues as needed.
  • Provides consulting to stakeholders on HR policies and helps resolve employee management issues.

Benefits

  • Comprehensive medical and dental plans.
  • Retirement savings plan with employer match.
  • Generous paid time off and holiday schedule.
  • Opportunities for professional development and career advancement.
  • Employee wellness programs and onsite health services.
Full Job Description
Candidates must reside in Georgia Region
Job Summary:
This individual contributor is primarily responsible for conducting moderately complex to complex EEO and other HR investigations, supporting and conducting reporting of Company employee information, and conducting employee relations training and assistance activities under the supervision of more senior employees. This position supports ensuring regulatory compliance and provides consulting to business line stakeholders on Human Resources policies, processes, procedures, laws, and regulations.

Essential Responsibilities:
  • Practices self-development and promotes learning in others by proactively providing information, resources, advice, and expertise with coworkers and customers; building relationships with cross-functional stakeholders; influencing others through technical explanations and examples; adapting to competing demands and new responsibilities; listening and responding to, seeking, and addressing performance feedback; providing feedback to others; creating and executing plans to capitalize on strengths and develop weaknesses; supporting team collaboration; and adapting to and learning from change, difficulties, and feedback.
  • Completes work assignments and supports business-specific projects by applying expertise in subject area; supporting the development of work plans to meet business priorities and deadlines; ensuring team follows all procedures and policies; coordinating resources to accomplish priorities and deadlines; collaborating cross-functionally to make effective business decisions; solving complex problems; escalating high priority issues or risks as appropriate; and recognizing and capitalizing on improvement opportunities.
  • Conducts moderately complex to complex EEO and other HR investigations by collecting and analyzing quantitative and qualitative data; conducting interviews; making recommendations based on investigation findings; researching key business issues; identifying potential action steps; fully documenting investigation findings; providing updates to HR and business leadership; and providing input for the creation of corrective action plans for substantiated allegations.
  • Supports and conducts reporting of Company employee information by collecting/organizing data and conducting analyses; completing, reviewing, and interpreting reports; influencing the development of database technologies to track key data (e.g., case management, investigation status); and identifying needs for new report templates or designs.
  • Conducts employee relations training and assistance activities under the supervision of more senior employees by advising employees and management on policies, procedures, and documentation; providing needs assessments to inform training objectives; and partnering on the development and delivery of formal education and training.
  • Supports ensuring regulatory compliance by monitoring regulatory changes; conducting analysis on regulatory impacts; reporting and escalating non-compliance as appropriate; raising issues and concerns; acting on advising on regulatory updates; and supporting the implementation of designated changes.
  • Provides consulting to business line stakeholders on Human Resources policies, processes, procedures, laws and regulations by advising employees and management on policies, procedures, and documentation; researching and identifying concerns; coordinating problem resolution; staying abreast of and interpreting policies and regulations; providing input to the development of policies in partnership with cross-functional leadership; guiding managers on employee management, discipline, and terminations; and working with Legal to resolve issues.
Knowledge, Skills and Abilities: (Core)
  • Ambiguity/Uncertainty Management
  • Attention to Detail
  • Business Knowledge
  • Communication
  • Critical Thinking
  • Cross-Group Collaboration
  • Decision Making
  • Dependability
  • Diversity, Equity, and Inclusion Support
  • Drives Results
  • Facilitation Skills
  • Health Care Industry
  • Influencing Others
  • Integrity
  • Learning Agility
  • Organizational Savvy
  • Problem Solving
  • Short- and Long-term Learning & Recall
  • Teamwork
  • Topic-Specific Communication

Knowledge, Skills and Abilities: (Functional)
  • Applied Data Analysis
  • Business Documentation
  • Change Management
  • Conflict Resolution
  • Consulting
  • Discretion
  • Employee Training
  • Employment Law
  • Human Resources Policies & Regulations
  • Information Gathering
  • Investigation Case Files
  • Investigation Procedures
  • Investigations
  • Investigations Management
  • Methodological Appropriateness
  • Personal Courage
  • Preservation of Evidence
  • Relationship Building
  • Risk Assessment
  • Stakeholder Management
  • Stress Tolerance
  • Technical Documentation
  • Written Communication

Minimum Qualifications:
  • Bachelors degree in Human Resources, Business, Social/Behavioral Science, Education, Public Administration, Liberal Arts, or related field and Minimum five (5) years experience in HR consulting, including at least 3 years in employee and/or labor relations. Additional equivalent work experience in a directly related field may be substituted for the degree requirement.
Preferred Qualifications:
  • Three (3) years experience working cross-functionally across departments, functions, or business lines.
  • Four (4) years experience conducting EEO and/or other HR investigations.


Primary Location: Georgia,Atlanta,Regional Office - 10 Piedmont
Scheduled Weekly Hours: 40
Shift: Day
Workdays: Mon, Tue, Wed, Thu, Fri
Working Hours Start: 08:00 AM
Working Hours End: 05:00 PM
Job Schedule: Full-time
Job Type: Standard
Employee Status: Regular
Worker Location: Remote
Employee Group/Union Affiliation: NUE-PO-01|NUE|Non Union Employee
Job Level: Individual Contributor
Department: Po/Ho Corp - PO HR-Program Office - 0308
Pay Range: $115200 - $149050 / year Kaiser Permanente strives to offer a market competitive total rewards package and is committed to pay equity and transparency. The posted pay range is based on possible base salaries for the role and does not reflect the full value of our total rewards package. Actual base pay determined at offer will be based on labor market data, internal alignment, and a candidate's years of relevant work experience, education, certifications, skills, and geographic location.
Travel: Yes, 10 % of the Time

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