Role Summary

The Equipment Operations Manager 1 will lead an equipment operations team in providing equipment rental services to both internal and external customers to achieve the overall strategy of the Blue Hat Crane & Equipment Rental Organization. This position will be responsible for managing the team's customer interactions relating to scheduling, equipment fleet management, repair and maintenance, and accurate and timely billings. In addition, Equipment Operations Manager 1 will have responsibility for day-to-day equipment operations for an assigned location or group. All activities will be performed in support of the strategy, vision and values of JE Dunn.

• Autonomy & Decision-Making: Makes decisions within defined limits of authority and consults supervisor on other decisions

• Career Path: Equipment Operations Manager 2

Key Role Responsibilities - Core

• Leads all aspects of the company's safety culture and creates awareness by demonstrating commitment to an injury-free environment through individual actions and mentoring others. Investigates safety incidents and retrains staff as needed
• Manages all assigned aspects of the equipment rental business as it applies to the Blue Hat strategy and utilizes key operational metrics for day-to-day decision making and provides recommendations to leadership
• Ensures clients are provided guidance and solutions to their equipment needs
• Oversees Blue Hat operational processes relating to transactions in purchasing, fleet and inventory management, scheduling, billing, and customer relations
• Maintains ongoing knowledge of the quantity and location of the Blue Hat equipment fleet in order to effectively make scheduling, service and repair decisions
• Analyzes key operational reports to make informed decisions and advise leadership on business trends relative to growth and improvement opportunities
• Executes new revenue opportunities relating to equipment, service, and inventory products
• Manages timely resolution of equipment, inventory, service, and billing discrepancies for internal operations teams and external customers
• Leads training topics and serves as a resource for Blue Hat operations including one-on-one training, large discussion groups, and other appropriate meetings
• Actively participates in the continuous improvement plan by identifying inefficiencies in the current process, suggesting solutions and implementing improvements
• Subject Matter Expert and national resource in multiple lines of equipment/material for the Blue Hat Division
• Provides operational oversight to a Blue Hat branch or onsite operation
• Establishes and maintain key relationships with project teams across the organization, support Blue Hat relationships with regional leadership teams and project executives
• Responsible for financial performance of assigned location or service aspect to include revenue performance and fiscal management of operational expenses

Key Role Responsibilities - Additional Core

N/A

Knowledge, Skills & Abilities

• Ability to perform work accurately and completely, and in a timely manner
• Communication skills, verbal and written - Advanced
• Proficiency in MS Office - Intermediate
• Ability to provide excellent customer service
• Thorough knowledge of equipment rental industry
• Ability to build relationships and collaborate within a team, internally and externally

Education

• High School Diploma or GED (Required)
• Bachelor's Degree in business, construction management or related field (Preferred)
• In lieu of the above requirements, relevant experience will be considered.

Experience

• 5+ years rental, construction, or relevant industry experience (Required)
• 2+ years people management experience (Preferred)
• 2+ years with financial budgeting and management experience (Preferred)

Working Environment

• Must be able to lift up to 25 pounds
• May require periods of overnight travel
• Normal office environment, but may be exposed to extreme conditions (hot or cold)
• Frequent activity: Standing, Walking, Sitting, Viewing Computer Screen
• Occasional activity: Bending, Climbing, Reaching above Shoulder, Pushing, Pulling

Benefits Information

The benefits package aligned to this position is Professional Non-Union. Please click the link below for more details.

Click here for benefits details.

This role is expected to accept applications for at least three business days and may continue to be posted until a qualified applicant is selected or the position has been cancelled.

JE Dunn Construction Company does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of JE Dunn Construction without a prior written search agreement will be considered unsolicited and the property of JE Dunn Construction Company. Please, no phone calls or emails.

Requisition ID: 63880