Mcleod Health

Epic Willow Ambulatory Analyst ( EPIC Certification Required) - IT Acute Clinicals

Mcleod Health$75K — $95K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Minimum of six years of Epic build experience
  • Extensive experience analyzing clinical, business, and technical processes
  • Strong project management skills with communication expertise
  • Proficiency in software application research, analysis, design, and modification
  • Ability to mentor and supervise junior analysts
  • Excellent technical/application assistance skills
  • Strong financial analysis and business planning capabilities
  • Experience managing system upgrades and large projects
  • Ability to collaborate with IT Educators and Informatics
  • Excellent customer relations skills
  • Minimum of an Associate degree in Healthcare/Computer Science/Business or equivalent experience
  • Epic Certification/Accreditation in Willow Ambulatory and Willow Inventory; Specialty Pharmacy Certification preferred

Responsibilities

  • Lead analysis of clinical, business, and technical processes and develop system recommendations
  • Serve as liaison between IT, vendors, and operations for various systems
  • Act as departmental contact, managing communications and providing project management support
  • Mentor and supervise junior Epic Applications Analysts as directed
  • Research, analyze, design, and modify software applications to support system implementations
  • Gather and prioritize initiatives in collaboration with other departments
  • Lead workflow analysis and oversee application solution implementations

Benefits

  • Collaborative work environment
  • Opportunities for professional development and mentorship
  • Access to advanced technology and systems
  • Flexible schedule with possible on-call support
  • Contribution to significant projects that improve healthcare delivery
Full Job Description
Job Description

Responsibilities:

Job Summary: As a senior-level team member, the Epic Willow Analyst III is responsible for leading the analysis of clinical, business, and technical processes and issues. This role involves formulating and developing recommendations for new and modified systems to meet both client and internal project requirements.
  1. Lead the analysis of clinical, business, and technical processes, and develop recommendations for new and modified systems.
  2. Serve as a liaison between the IT Department, vendors, and operations for multiple systems/applications.
  3. Act as the primary departmental contact, leading communication and coordination efforts, and providing expert project management support to ensure successful project outcomes.
  4. Mentor Epic Applications Analyst I, II, and III, and supervise work efforts as directed by the Manager.
  5. Research, analyze, design, and modify software applications, including encoding, testing, debugging, and installing to support the implementation of software modules and system preference modifications.
  6. Gather and prioritize development initiatives and activities in collaboration with departments.
  7. Lead workflow analysis, recommend strategic solutions, and oversee the implementation of application solutions to meet departmental needs, driving efficiency and innovation.
  8. Provide technical/application assistance to clients and IT staff as appropriate.
  9. Perform financial analysis, business plan, and impact assessment.
  10. Manage system upgrades and large projects.
  11. Develop timelines for implementation and ensure all steps are taken to close outstanding issues regarding new implementations.
  12. Complete tasks on time and meet assignment dates.
  13. Ensure system changes follow change management procedures and protocols.
  14. Create and maintain documentation for all assigned applications, and develop, plan, and execute testing for supported applications.
  15. Participate in daily and implementation support for systems.
  16. Participate in an on-call rotation schedule, including daily, after hours, and weekends, providing 24x7 client support as necessary.
  17. Work collaboratively with IT Educators and Informatics to ensure system feature and function modifications are shared with educators for updated training plans and documentation.


Qualifications:
  • Minimum of six years of epic build experience
  • Extensive experience in analyzing clinical, business, and technical processes.
  • Strong project management skills and experience leading communication and coordination efforts.
  • Proficiency in software application research, analysis, design, and modification.
  • Ability to mentor and supervise junior analysts.
  • Excellent technical/application assistance skills.
  • Strong financial analysis and business planning capabilities.
  • Experience managing system upgrades and large projects.
  • Ability to work collaboratively with IT Educators and Informatics.
  • Excellent customer relations skills.
  • Minimum of an Associate degree in Healthcare/Computer Science/Business from an accredited school or equivalent work experience
  • Epic Certification/Accreditation in Willow Ambulatory and Willow Inventory. Specialty Pharmacy Certification/Accreditation recommended.


Requirements:
Licenses and Certifications:
EPIC Certification

About Mcleod Health

McLeod Health is a not-for-profit, privately owned healthcare network in South Carolina. It was founded in 1906 and has grown to become one of the largest healthcare systems in the state. McLeod Health operates seven hospitals, including a children's hospital, and over 100 medical practices throughout the region. The network employs over 7,500 people and serves over 1.5 million patients annually. McLeod Health is committed to providing high-quality, compassionate care to its patients and improving the health of the communities it serves.
Learn more about Mcleod Health
Size
9,300 employees
Industry
Founded
1906

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