Organization:
SHSO-Sutter Health System Office-Valley
Position Overview:
*REQUIRES IN OFFICE 2 DAYS PER WEEK IN SACRAMENTO
Ensures exceptional customer satisfaction by providing tier 2 troubleshooting assistance. Ensures timely resolution of problems, ensures customers are informed of unresolved issues, and engages other analysts directly to resolve challenging issues.
Job Description:
Equivalent experience will be accepted in lieu of the required degree or diploma.
- Bachelor's degree in Computer Science, Information Technology, or related field
CERTIFICATION & LICENSURE
TYPICAL EXPERIENCE:
- 3 years recent relevant experience
SKILLS AND KNOWLEDGE:
- Is a proven expert in architecture, design, development, and ongoing support to the Epic application.
Job Shift:
Days
Schedule:
Full Time
Shift Hours:
8
Days of the Week:
Monday - Friday
Weekend Requirements:
Occasionally
Benefits:
Yes
Unions:
No
Position Status:
Non-Exempt
Weekly Hours:
40
Employee Status:
Regular
Pay Range is $45.60 to $68.40 / hour
The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.
