Department: IT
Location: 211 N Eddy Street, South Bend, IN 46617
Hours: 40 Hours Weekly: Monday-Friday: 8:00 am-5:00 pm
The Epic Principal Trainer - OpTime is responsible for designing, developing, coordinating, and delivering training programs for Epic OpTime users across the perioperative services department. This role serves as the primary training expert for OpTime workflows and collaborates with clinical, operational, and information technology teams to ensure effective adoption and utilization of Epic's surgical services applications.
The Principal Trainer supports system implementations, upgrades, optimization efforts, and ongoing education initiatives while ensuring training materials reflect organizational workflows and Epic best practices.
- Works with IT Management, Operations Management and Epic application analysts to develop and deploy training appropriate for the end users (physicians/mid-levels/staff) including but not limited to new hires and existing employees.
- Required to secure Epic certification in at least one application, and attend a series of Training, Environments, and documentation (TED) courses geared for principle trainers
- Analyzes a variety of assessment data (reports, end user performance) to determine and meet the educational needs of the adult learner
- Develops Epic Training for newly acquired Duly practices.
- Conducts one-on-one (at the elbow support) and/or classroom training for new physicians/providers, clinical users and staff
- Conducts bi-monthly new employee orientation classes
- Develops and delivers training for new system modules, enhancements and operations initiatives
- Develops and maintains training materials
- Acquires and maintains current knowledge and competency of associated workflows
- Collaborates with the Epic analyst team to test, develop and deliver training materials related to system version upgrades and quarterly system updates
- Builds, tests, and maintains the Epic training environment
- Develops and implements an annual training optimization program, including a physician and clinical staff super user program, periodic site visits, monthly webinars, etc.
- Works with subject matter experts, champions and super users to resolve issues in support of training and education
- Willingness to conduct training classes on any shift as well as on weekends
KNOWLEDGE SKILLS AND ABILITIES:- Bachelor's degree
- Knowledge and experience with healthcare information systems and ideally Epic Systems.
- Strong organization, interpersonal, self-motivating, and effective verbal and written communication skills.
- Previous knowledge, skills and experience in assessing, developing, implementing and evaluating training needs
- Familiar with adult education and best practices in regard to adult learning
- Must be willing to become Epic certified.
