Salary : $68,536.00 - $94,203.20 Annually
Location : San Bernardino, CA
Job Type: Full-time
Job Number: 26-01686EPIC-01
Department: Arrowhead Regional Medical Center
Opening Date: 07/18/2026
Closing Date: 7/31/2026 5:00 PM Pacific

The Job
Arrowhead Regional Medical Center is seeking Epic Applications Specialists to join our growing Epic Team!
Arrowhead Regional Medical Center (ARMC) is recruiting for Epic Applications Specialists* who help end-users to be more effective using Epic's Electronic Health Records (EHR) system applications and computing tools by having strong business applications skills, technical expertise, and general knowledge of the department's business areas and information technology practices and methods.

The Epic Applications Specialist* will support multiple Epic applications, requiring frequent classroom instruction, ongoing rounding with end-users, and the completion of multiple Epic credentials. This position is ideal for individuals who thrive in a dynamic environment and are committed to enhancing clinical and operational workflows through effective use of Epic systems.
*Official Job Title: Applications Specialist. For more detailed information, view the Applications Specialist job description.
CONDITIONS OF EMPLOYMENT
Pre-Employment Process: Applicants selected for these positions must pass a background investigation, physical examination, and verification of employment history and education.
Shift Availability: ARMC is a twenty-four hour facility; applicants must indicate their shift availability in the Supplemental Questionnaire of the applicationShift differentials are provided.

Sponsorship: San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future.
Minimum Requirements
Candidates must qualify under ONE of the following options:

OPTION 1:One (1) year of full-time experience in which the primary responsibility is in supporting Epic applications (i.e., troubleshoot; assist and instruct end-users in effective use; resolve problems).

OPTION 2: Two (2) years of full-time experience in which the primary responsibility is in supporting Electronic Health Record (EHR) business applications (i.e., troubleshoot; assist and instruct end-users in effective use; resolve problems).
NOTE: General IT experience (unrelated to Electronic Health Records) is not considered qualifying.

Desired Qualifications

The ideal candidate will possess:

• Knowledge of Epic functionality in any app as an end-user.
• Six (6) months experience in a clinical or health care organization role
• Experience providing technical assistance, training, and support in the use of a electronic medical record (Preferably Epic).
• Currently hold an Epic Credential/Certification or willing to complete a six-week program to obtain credential in assigned application.
• Experience coordinating training sessions and related activities
• Experience delivering technical and/or non-technical classroom training
• Proficiency in entering, tracking, and resolving ServiceNow incidents
• Background in providing daily system support to staff including troubleshooting problems with the system to ensure proper resolution and functionality for end users.
• Participated in the Epic Superuser.
• Demonstrate ability to collaborate with computer training business partners to maintain effectiveness of training programs.
• Participation in 1 or more Epic implementations as an end-user or Epic trainer.

Selection Process
Examination Procedure: Please complete and submit the online employment application and supplemental questionnaire by 5:00 PM, Friday July 31, 2026. Resumes will not be accepted in lieu of the application and/or supplemental questionnaires. Resumes will not be accepted in lieu of the application and/or supplemental questionnaires. Do not refer to a resume as it will not be reviewed
Application Procedure: There will be a competitive evaluation of qualifications based on the information provided in the Application and the Supplemental Questionnaire. You are encouraged to include detailed descriptions of your qualifying experience, as only the most highly qualified applicants will be referred to the Department. Please ensure all relevant experience is indicated in the Application and responses to the Supplemental Questionnaire, as resumes and other attachments will not be reviewed for the competitive evaluation.
Completing your application with statements such as "see/refer to resume" or "see attached" rather than completing your work history may affect your eligibility or competitive evaluation score. Be sure to clearly describe your experience in meeting the minimum requirements.
Technical Assistance: If you require technical assistance, follow this link to review the Government Jobs online application guide or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by your internet connection, computer, or browser when submitting an application.

Administrative Services Unit

San Bernardino County offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of other voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked.

Please review the appropriate * for more information

Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the for more detailed information.

*Retirement benefits subject to change.
01

PLEASE READ THE BELOW STATEMENT
Instructions: The information provided on your application and in your responses to the following Supplemental Questionnaire will be used to determine if you meet the minimum requirements for this position, as well as in a competitive evaluation of qualifications. It is in your best interest to be as thorough as possible in your responses. Applicants will not be able to update their application materials or answers to the questionnaire once the application has been submitted. Note: Experience listed on this questionnaire must also be listed and fully detailed in the work experience section of your application.

• I have read and understand the above statement.

02

Geographic Availability: This position requires you to work on-site. Do you currently reside within commuting distance of the worksite and are you able to work in the office when required?

• Yes, I reside within commuting distance and can work on-site.
• No, I do not reside within commuting distance and/or cannot work on-site.

03

Support Experience: Indicate qualifying experience you possess supporting end-users in EHR business applications or Epic applications. Experience must also be listed in your work experience section of the application.

• One (1) year or more of experience supporting Epic applications (i.e., troubleshoot; assist and instruct end-users in effective use; resolve problems).
• Two (2) years of experience supporting Electronic Health Record (EHR) business applications (i.e., troubleshoot; assist and instruct end-users in effective use; resolve problems).
• I do not possess experience as listed above.

04

Experience: Indicate the type of setting in which you obtained your experience with supporting Electronic Health Records.

• Acute Care Hospital
• Ambulatory Care
• Public Health Facility
• Private Practice
• Rehabilitation Center
• Behavioral/Mental Health Center
• Other
• I do not possess experience supporting Electronic Health Records.

05

Check the box for the Epic module in which you are certified.

• EpicCare Inpatient ClinDoc Analyst
• EpicCare Stork Analyst (Labor & Delivery)
• EpicCare Orders Analyst
• EpicCare ASAP Analyst (Emergency Department)
• EpicCare Optime/Anesthesia Analyst (Perioperative and Anesthesia Services)
• EpicCare Willow Analyst (Inpatient Pharmacy)
• EpicCare Radiant Analyst (Radiology Information System)
• EpicCare Cupid Analyst (Cardiology Information System)
• EpicCare Beaker & Anatomic Pathology Analyst (Lab and AP System)
• EpicCare Ambulatory Analyst
• Epic Beacon Analyst
• Epic Cadence Analyst
• Epic Grand Central Analyst
• Epic Resolute Hospital Billing Analyst
• Epic Resolute Hospital Billing Claims and Remittance Analyst
• Epic Resolute Professional Billing Analyst
• Epic Resolute Professional Billing Claims and Remittance Analyst
• Epic Healthy Planet Analyst
• Epic Business Intelligence Developer-Revenue Cycle
• Epic Business Intelligence Developer-Clinical
• Epic MyChart Analyst
• Epic HIM-ROI Analyst
• Epic Security Coordinator
• Integration Developer
• None of the above

06

Applicant Acknowledgement - Notification via email: As part of our efforts to increase efficiency and promote conservation of resources, human resources uses email to communicate with applicants. Therefore, all future communications regarding this recruitment, including applicant status and testing notifications, will be made via email. Each applicant needs their own email address. We strongly encourage you, as an applicant, to ensure that the email address you have provided us with your application is current, secure, confidential, and readily accessible to you. Adjust Spam and/or other filters so that our emails are accepted. Please carefully read any notices that we send you and follow any instructions provided in a timely manner. We will not be responsible in any way if you do not receive our emails (i.e., for the non-delivery of our emails or if you fail to check your e-mail on a timely basis).

• I acknowledge that I have read, understood, and agree to the above.

07
**ATTENTION GMAIL USERS**

We have become aware of an increase in Gmail's spam filter sensitivity. Due to this change, it is possible that emails coming from San Bernardino County Human Resources may be marked as spam and will not make it into your Gmail inbox.

For your convenience, a step-by-step guide to create and apply filters within Gmail is available in the attached PDF. Once downloaded, follow the instructions so that you will receive future emails from San Bernardino County Human Resources.

Note: If you apply the filters and still do not receive emails from San Bernardino County Human Resources you can check your (Neogov) account inbox. All notifications will appear there.

• I understand

08

Applicant Acknowledgement - Application Complete: Thank you for taking the time to complete this application and supplemental questionnaire. Please be sure to review all information provided prior to submitting it as you cannot update or revise it once submitted. Your submitted application will be reviewed and evaluated as is. Please do not refer to a resume or other documentation in lieu of completing the employment history section or responding to the supplemental questions; they will not be reviewed or considered.
Once your application has been successfully submitted, you will receive an onscreen confirmation and an email confirmation will be sent to the email address listed on your application. We recommend that you save and/or print these for your records. Please note: if you do not receive an onscreen confirmation