Epic Application Analyst Intermediate - Beaker Clinical Pathology

Hennepin Healthcare

$80K — $95K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3 years of experience in electronic health record systems, specifically Epic.
  • Associates of Arts (AA) degree or a Bachelor's degree.
  • Ability to demonstrate customer-focused service and articulate solution value.
  • Experience in developing technical and systems design specifications.
  • Current certification or proficiency in Epic is required.

Responsibilities

  • Research, develop, and implement solutions for complex Epic issues.
  • Document the configuration and build processes clearly.
  • Collaborate with technical support in testing and debugging Epic issues.
  • Engage in testing phases of applications for upgrades and implementations.
  • Build relationships with end users and business partners.
  • Provide expert support on Epic applications and integrated systems.
  • Identify and suggest improvements by adopting new Epic functionalities.
  • Offer on-call support as scheduled and perform any other assigned duties.

Benefits

  • Flexible working environment with fully remote options.
  • Opportunities for professional growth and certification in Epic.
  • Supportive team culture focused on collaboration and innovation.
Full Job Description
SUMMARY:

We are currently seeking an Epic Application Analyst Intermediate (Beaker Clinical Pathology) to join our team. This role will work full time (days). Open to fully remote work.

Purpose of this position: Under general supervision, support the IS&T team in maintaining Epic system and associated applications with integration/interfaces with Epic.

Current List of non-MN States where Hennepin Healthcare is an Eligible Employer: Alabama, Arizona, Arkansas, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansa, Louisiana, Mississippi, Nevada, North Carolina, North Dakota, New Mexico, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia and Wisconsin.

RESPONSIBILITIES:

  • Research to develop, configure, and modify moderate to high complexity "break fix" solutions in Epic
  • Create documentation of build
  • Review, build, test, debug, and document progress of Epic issues in partnership with the TS utilizing the SLG process and release notes
  • Participate in testing phases of associated applications during implementations and upgrades
  • Develop strong relationships with end user communities, customers, and business partners
  • Provide Epic content expert support for applications with integration/interfaced systems
  • Identify opportunity for process/system improvements by adopting new Epic functionality
  • Provide regular and/or off hour on call support as scheduled
  • Perform other duties as assigned


QUALIFICATIONS:

Minimum Qualifications:
  • 3 years relevant of comprehensive professional experience working in the electronic health record, Epic
  • Associates of Arts (AA) or Bachelor's degree
-OR-
  • An approved equivalent combination of education and experience
Preferred Qualifications:
  • Experience developing technical/systems design specifications and building system solutions
  • Ability to provide customer focused service and communicate the value of proposed solutions
Knowledge/Skills/Abilities:
  • Ability to think strategically and demonstrate flexibility to adapt to changes in organizational or department priorities
  • Demonstrated analytical, critical thinking, problem solving and conflict resolution skills
  • Ability to multi-task and prioritize tasks
  • Ability to explain or demonstrate technology in a manner suited to the audience
License/Certifications:
  • 1 Current Epic Certification
-OR-
  • 1 Current Epic Accreditation
-OR-
  • 1 Current Epic Proficiency Self-study
-OR-
  • 1 Current Epic Proficiency

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