Work you'll Do As an Analytics and Reporting Engineer you will be certified in Epic Clarity, Caboodle and either in EPIC Clinical Data Model or Revenue Data Model modules with ability to design, develop, and maintain extracts and reports within a hospital's Epic Access, has working experience in Nova notes and Epic upgrades in either Clinical Data Model or Revenue Data Model system and various healthcare information systems. Work on error handling in Epic. Experience in new Report builds like Reporting workbench, Slicer/Dicer and RADAR. Good to have experience in Azure DevOps.
- Will be responsible for designing, developing, and maintaining extracts and reports within a hospital's Epic system and various healthcare information systems
- Work on new Report builds like Reporting workbench, Slicer/Dicer and RADAR
- Work on Epic upgrades and Nova Notes
- This role will require to work on error handling in Epic including creating/modifications of error queues and using support utilities in Epic
- This resource needs to work on content management activities
- Excellent documentation skills such as - Application understanding, change management etc.
- This resource needs to work with business stakeholders and IT team to troubleshoot Epic report issues and problems related to break-fixes and other support activities
- Resolve issues or incidents reported by end users and escalate any quality issues or risks with team leads/scrum masters/project leaders
- This resource will also work with end-users to help communicate enhancements/improvements needed for business processes
- This role provides outstanding client service and contributes to the organization's mission of utilizing information technology to improve patient care
- Experience with healthcare domains and concepts
- Understanding of Agile methodologies
- Experience with Business concepts, processes, information, and data
- Exceptional problem-solving skills
- Excellent written and verbal communication skills
Qualifications Required - Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience
- Up to date EPIC Certified in Clarity, Caboodle and in either Epic Clinical Data Model or Revenue Data Model modules
- 3-6 years of recent experience in Epic analytics and reporting enhancements, break-fixes and support activities
- Experience with US healthcare reporting data models
- Remote work with the ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve. Also, provide on-call support on a rotating basis.
Preferred- Experience in new Report builds, Modifications and analysis on existing reports
- Good to have experience in data visualization tools like Tableau, Power BI, QlikSense or any other reporting tool
- Familiarity with HIPAA and other regulations that impact hospitals and clinics preferred
- Can operate independently or with minimum supervision
- Excellent written and communication skills
