The Role

HIKE2 is seeking an Enterprise Technical Architect to shape, build, and deliver complex technology solutions for our enterprise clients.

This role will define architecture across a broad technology landscape, including Salesforce, data platforms, AI, integrations, APIs, cloud services, and custom applications. Deep Salesforce expertise is important, but success in this role requires a broader perspective on how these technologies work together to solve business problems.

We are looking for someone who thrives in ambiguity, can quickly understand an unfamiliar technical landscape, determine how the pieces should fit together, and then work alongside delivery teams to make the solution real.

This is a hands-on architecture role that actively participates in the implementation and delivery of systems and solutions.

What You'll Do

Architect Enterprise Solutions

• Translate complex business problems into pragmatic, scalable technical architectures.
• Design solutions that span Salesforce, enterprise data platforms, AI, integrations, APIs, cloud technologies, and custom applications.
• Evaluate existing client technology ecosystems and determine how platforms and capabilities should work together.
• Make thoughtful architecture decisions based on business outcomes rather than defaulting to a particular technology or platform.
• Define integration, data, application, security, and platform architecture patterns.
• Balance near-term delivery needs with long-term scalability, maintainability, security, and technical strategy.

Solve the Hard Problems

• Bring clarity and structure to ambiguous situations where the path forward is not immediately obvious.
• Break complex technical challenges into manageable components and define pragmatic paths to resolution.
• Diagnose and resolve architecture, integration, data, performance, and application challenges across technologies.
• Quickly learn unfamiliar systems, platforms, and technologies when needed to solve complex client problems.
• Identify technical risks, constraints, and dependencies early and develop practical strategies to address them.

Stay Hands-On

• Prototype solutions, build technical spikes, and validate architectural approaches before committing to large-scale implementation.
• Work directly with APIs, integrations, data models, platform configuration and development, AI services, and custom applications.
• Review code, configurations, integration designs, data models, and technical implementations to ensure quality and architectural alignment.
• Work alongside engineers to troubleshoot and resolve complex technical challenges when needed.
• Help teams translate architecture and design decisions into working, production-ready solutions.

Lead Technical Delivery

• Establish the technical vision, architecture, and guiding principles for complex, multi-capability programs while remaining closely connected to delivery.
• Partner with engineers, data and AI teams, designers, product owners, architects, and client stakeholders to drive successful outcomes.
• Enable teams to make sound technical decisions independently while providing guidance on critical architecture decisions and trade-offs.
• Establish reusable architecture patterns, standards, accelerators, and engineering best practices that improve consistency and delivery effectiveness.
• Mentor architects and senior engineers and help raise the technical bar across HIKE2.

Advise Clients

• Serve as a trusted technical advisor to executive and senior technology leaders.
• Lead architecture discussions and communicate complex technical concepts clearly to both technical and business audiences.
• Help clients evaluate technology choices, architectural approaches, and trade-offs across platforms and capabilities.
• Connect technology decisions to business outcomes, operating models, transformation objectives, and long-term technology strategy.
• Challenge assumptions and provide objective recommendations based on business needs, technical fit, risk, cost, and long-term value.
• Support technical strategy and solutioning during sales pursuits, discovery efforts, and expansion opportunities.

• 12+ years of experience in technology consulting, architecture, engineering, or enterprise application delivery.
• Significant experience as a Technical Architect, Solution Architect, Enterprise Architect, or equivalent senior technical leader.
• Deep expertise across the Salesforce ecosystem, including Agentforce Sales (Sales Cloud), Agentforce Service (Service Cloud), and Experience Cloud; experience with Data 360, Agentforce Marketing (Marketing Cloud), and Salesforce Industry Clouds is a strong plus.
• Demonstrated ability to architect solutions beyond Salesforce, spanning applications, data, integrations, APIs, cloud platforms, and custom technologies.
• Strong knowledge of enterprise integration and data architecture, including APIs, middleware, event-driven patterns, data platforms, modeling, governance, and distributed systems.
• Experience designing and delivering AI and agentic solutions, including generative AI, AI agents, RAG/retrieval patterns, tool orchestration, enterprise AI services, evaluation, observability, and AI-enabled workflows.
• Hands-on experience with AI development and delivery tooling, including model APIs, agent frameworks, orchestration, evaluation, and modern AI development platforms.
• Experience with cloud architecture, modern application development, and enterprise data platforms such as Databricks, Snowflake, or similar technologies is a strong plus.
• Proven ability to remain technically hands-on while leading architecture across complex, multi-platform enterprise transformation programs.
• Strong technical problem-solving, client-facing communication, executive presence, and experience mentoring architects and engineers.

What Makes Someone Exceptional in This Role

The strongest Enterprise Technical Architects combine enterprise-level thinking with deep technical capability.

They can spend the morning advising a client CTO, whiteboard a solution spanning Salesforce, data, AI, integrations, and cloud with an architecture team, and spend the afternoon working alongside engineers to troubleshoot a difficult API, data flow, or application issue.

They are naturally curious, technically resourceful, and comfortable operating beyond the boundaries of any one platform. When they encounter an unfamiliar technology or problem, they learn quickly, ask the right questions, and determine the best path forward.

They understand that great architecture is not measured by the complexity of a diagram. It is measured by whether the solution works, scales, can be operated effectively, and delivers the intended business outcome.

How We Think About the Role

Outcome-driven, hands-on, pragmatic
Enterprise breadth and depth
Think like an architect. Build like an engineer

The Enterprise Technical Architect sets the technical direction across the enterprise, bringing together Salesforce, data, AI, integrations, cloud, and custom applications into a cohesive architecture that supports business priorities and evolves with the organization.

The salary range for this position is: $175,000-$200,000+k/annually. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. This range is exclusive of any bonuses or commissions. HIKE2 offers a wide range of benefits for full time employees which may include medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more.

Don't meet every requirement?As an innovation consultancy, we recognize that talent is not always related to job history and skills come from valuable experiences that aren't always shown on a resume. If you are excited to make a positive impact, but your experience doesn't align perfectly, we encourage you to apply. You may be the right candidate for our organization, whether it be this role or another.