SUMMARY Responsible for overall functional design & solution development and implementation plan of IT business systems for SAP PU module. Must be able to perform all duties of the Enterprise Solution Specialist I & II. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. • Assume the role of functional lead or project manager for implementations of complex and enterprise projects • Ability to handle high complexity change management requests related to strategic initiatives and the rollout of enhanced capabilities to the sites independently • Effectively drive and coordinate the rollout of complex functionality to all sites • Ability to effectively communicate functionality to all relevant groups via "net meetings" and by chairing symposiums session with all levels of audiences • Manage Continuous Improvement Process with full ownership and accountability, including ability to identify and drive team on researching new functionality, or improving the as-it solutions across related application tools and systems • Ability to perform hands on configuration in more than one module for a variety of projects and applications Thorough understanding of integration touch points across all enterprise modules and applications • Ability to write highly detailed functional specifications for outputs down to the table structure level, solid understanding of relationship / design on the overall solution and possible new customizing to determine quality specifications to include screens, sub modules and extended functionality to current modules • Ability to provide flow diagrams, entity relationships, mapping and table definitions for advanced design concept • Actively participate in the exchanging of ideas and information within the department • Proactively organize verbal and written ideas clearly and use an appropriate business style • Be effective and consistent in providing regular updates to appropriate managers • Ask questions; encourage input from team members • Identify creative ways to reduce cost by streamlining processes and systems (i.e. modification of responsibilities or consolidation of tasks, elimination of non-value added processes, or complete re-engineering of processes and systems) • Drive continuous improvement through trend reporting analysis and metrics management • Assure that fundamental procedures and work instructions are efficient and not redundant • Offer new ideas and suggestions for improvement. Identify and implement new practices and processes that are "best in field" • Demonstrate a commitment to customer service; anticipate, meet and exceed expectations by solving problems quickly and effectively; making customer issues a priority • Confer with reporting manager on complex or unusual situations • Establish new measurement systems if/where possible • Exchange knowledge and information with other Jabil facilities to ensure best practices are shared throughout the Jabil organization • Ensure 100% adherence to all company policies and procedures (i.e. Health, Safety and Quality) • Maintain discretion and confidentiality in all areas pertaining to data and proprietary information, whether internal to Jabil or customer specific • Interpret a variety of instructions furnished in written, oral, diagram or schedule form • Maintain discretion and confidentiality in all areas pertaining to the IT systems • Understand and embrace the business and IT strategic direction • Adhere to all safety and health rules and regulations associated with this position and as directed by supervisor • Comply and follow all procedures within the company security policy MINIMUM REQUIREMENTS Bachelor's degree in Information Technology or Management Information Systems OR 5 - 6 years of equivalent external work experience in the business area, from an IT and business perspective. Formal certification in Primary Module is required. Must have advanced configuration knowledge and skills minimum of multiple modules and applications. Thorough understanding of manufacturing processes, systems and applications across enterprise planning, supply chain and shop floor functions. Leadership quality with ability to mentor and manage other team members in project. Advanced understanding of business processes through hands on business experience or through an operations role. Candidate must have at least 6 months Project Management experience in related applications on a large scale basis of project with proven implementation track record on multiple complex installations. LANGUAGE REQUIREMENTS Customer service skills as well as effective communication skills, both verbal and written. Ability to follow written and verbal directions. Must possess analytical and project management skills. Solid understanding of ERP systems and business applications. Must have good training skills, active listening skills and basic trouble shooting skills. Advanced PC skills, including training and knowledge of Jabil's software packages. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Individual's primary workstation is located in the office area, with some time spent on the manufacturing floor. The noise level in the work environment ranges from low to moderate. BE AWARE OF FRAUD: When applying for a job at Jabil you will be contacted via correspondence through our official job portal with a jabil.com e-mail address; direct phone call from a member of the Jabil team; or direct e-mail with a jabil.com e-mail address. Jabil does not request payments for interviews or at any other point during the hiring process. Jabil will not ask for your personal identifying information such as a social security number, birth certificate, financial institution, driver's license number or passport information over the phone or via e-mail. If you believe you are a victim of identity theft, contact the Federal Bureau of Investigations internet crime hotline (www.ic3.gov), the Federal Trade Commission identity theft hotline (www.identitytheft.gov) and/or your local police department. Any scam job listings should be reported to whatever website it was posted in.