Plaid

Enterprise Sales Engineer - Sales Engineering

Plaid • $130K — $160K *
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-7+ years of customer-facing experience with large enterprises
  • Familiarity with Identity Verification and fraud types
  • Fluency in insights products and statistical/ML models
  • Strong customer empathy and consultative mindset
  • Excellent communication skills for client management
  • Ability to translate technical choices into business value
  • Quick comprehension of new technologies and complex concepts
  • Knowledge of mobile/web application architecture and API interfaces
  • Willingness to travel up to 25% of the time

Responsibilities

  • Serve as the technical lead for Enterprise accounts during the sales process
  • Partner with Account Executives to showcase Plaid's solutions
  • Engage technical stakeholders to drive alignment
  • Provide thorough demonstrations and address technical inquiries
  • Conduct hands-on POCs for performance evaluation
  • Re-evaluate sales assets and processes for efficiency
  • Translate prospect feedback into actionable product insights

Benefits

  • Comprehensive medical, dental, and vision plans
  • 401(k) retirement savings plan
  • Equity and commission opportunities
  • Encouragement of diverse experiences and backgrounds
  • Supportive company culture aiming for financial equity
Full Job Description
Sales Engineering unlocks and empowers prospects' full potential on the Plaid Network. We bring product expertise and drive Revenue outcomes by being customer-obsessed technical advisors in the pre-sales process. You'll work closely with our Enterprise Sales team as the technical lead during the pre-sales process. You will be responsible for partnering with Account Executives, proactively pushing deals forward by overcoming technical objections and building solutions around Plaid products. You will ensure a successful transition to the post-sale stage of the customer lifecycle and partner with account teams to drive adoption of new products by existing customers. You will be expected to have significant knowledge of the Fintech ecosystem and a deep understanding of how clients can best utilize Plaid. **Responsibilities** - Serve as the lead technical advisor for Enterprise accounts from discovery through solution design, evaluation, and post-sale handoff. - Partner with Account Executives to align Plaid capabilities to customer priorities across payments, wallets, gaming, travel, and lending. - Build alignment with technical, product, risk, and operations stakeholders on complex enterprise initiatives. - Lead demos, technical discovery, solution design, and RFPs across flows like wallet funding, merchant onboarding, fraud, and underwriting. - Play a hands-on role in pilots and POCs, defining success criteria, diagnosing gaps, and guiding tradeoffs - Refine sales assets, messaging, and technical playbooks to strengthen Plaid's vertical go-to-market motion. - Help shape vertical strategy and GTM motions with cross-functional partners across Sales, Product, Partnerships, and Product Marketing. - Partner with engineering and product teams to turn customer feedback into actionable product insight. - Collaborate with the broader SE team to share best practices and raise team expertise. **Requirements** - 7+ years of customer-facing experience selling into or consulting for large enterprises. - Familiarity with Identity Verification, fraud, Income Verification, or cash flow underwriting, with a strong preference for fintech or payments experience. - Strong customer empathy and a consultative mindset, with the ability to connect technical choices to business outcomes. - A background that combines business judgment and technical acumen, including comfort with legal, compliance, and commercialization considerations. - Strong communication skills and a proactive approach to client management and cross-functional collaboration. - Ability to translate technical capabilities into business value - Fluency in insights products and statistical or ML models, with the ability to turn outputs into clear customer recommendations. - Ability to quickly understand new technologies and apply them to areas like AI-driven insights - Knowledge of mobile and web application architecture, especially for API integrations, bank-linking, identity, and payments flows. - Willing and able to travel up to 25% of the time. Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid! Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.

About Plaid

Plaid is a financial services company based in New York City. The company builds a technology platform, which enables applications to connect with users' bank accounts. Plaid focuses on enabling consumers and businesses to interact with their bank accounts, check balances, and make payments through financial technology applications. The company was founded in 2013 by Zach Perret and William Hockey. In January 2020, Visa announced that it would acquire Plaid for $5.3 billion. The acquisition was completed in January 2021.
Learn more about Plaid
Size
600 employees
Industry
Founded
2011

Similar Jobs

More Jobs at Plaid

More Enterprise Technology Jobs

Find similar Enterprise Sales Engineer - Sales Engineering jobs: