Full Job Description
Enterprise SaaS Implementation Manager
Manage the execution of enterprise and technology implementation projects to ensure adherence to budget, schedule, and scope. Develop implementation plans that include analyses such as cost-benefit or ROI (Return on Investment) to propose customized automation and risk management solutions that align with client's specific requirements and goals. Monitor project milestones and deliverables to ensure adherence to quality standards. Assess current and future customer needs and priorities by communicating directly with customers, conducting surveys, or other methods to provide guidance and recommendations on platform configurations that achieve client use case and business process needs. Configure and deliver custom made industry specific solutions for new prospects and clients to ensure clients' successful transition to the CENTRL platform. Deploy, configure, test, and implement CENTRL's AI (Artificial Intelligence)-driven enhancements for clients. Deploy scalable, reliable, and secure generative AI Applications with large language models to drive greater efficiency. Configure sandbox environments, investigate, and resolve data anomalies, facilitate UAT (User Acceptance Testing), and orchestrate the transition to production that ensures a seamless user experience. Work closely with the Product management team on understanding the product roadmap, improve the core functionalities, uses, applications of new product features, and provide input internally on roadmap planning based on client needs and vertical learnings. Visualize and present data analysis, create dashboards and develop reports that provide customer/business with valuable insights. Requires Master's degree or foreign degree equivalent in Telecommunications, Information Technology, Telecommunications and Network Engineering, or related. Must have 12 months of experience in an occupation related to Information Technology Project Management. Experience must include 12 months in/with the following: Enterprise-Level Architecture and Application Deployment; SaaS (Software as a Service) Implementations; Solutions Engineering; Functional and System Requirements; Proof of Concept; and Test Strategy for UA (User Acceptance). Job and interview site: Mountain View, CA. 40 hours/week. $121,701.00 to $126,701.00/year.