Citizens Financial Group, Inc

Enterprise Risk Sr Manager

Citizens Financial Group, Inc • $100K — $130K *
Johnston, RI 02919In-Person
Finance & Insurance
5 - 7 years of experience
4 weeks ago
Job Overview by Ladders

Qualifications

  • 7-10 years of experience in risk management and oversight, with a focus on second-line functions preferred.
  • Proven ability to assess reputation impacts from business decisions, demonstrating sound judgment.
  • Knowledge of Enterprise Risk Management frameworks and regulatory expectations from OCC, FRB, and FDIC.
  • Experience in preparing detailed management reports and documentation for senior governance discussions.
  • Strong communication skills to effectively challenge and influence stakeholders.
  • Familiarity with Governance, Risk, and Compliance (GRC) platforms, such as Archer.
  • Familiarity with generative and agentic AI tools.

Responsibilities

  • Lead and execute evaluations of enterprise reputation risk to inform strategic risk assessments.
  • Maintain reputation risk oversight that aligns with regulatory and internal frameworks.
  • Assess reputation risks connected to new products, services, and strategic initiatives, providing credible challenges.
  • Conduct data collection and analysis for senior-level reports on reputation risk trends and emerging issues.
  • Monitor both the external environment and internal signals for emerging risks and strategic risk topics.
  • Provide oversight on strategic risk topics, including digital asset risks, in collaboration with stakeholders.
  • Support the delivery of key ERM activities by coordinating with cross-functional teams.

Benefits

  • Focused on aligning practices and oversight with industry regulations and best practices.
  • Opportunity to work at the intersection of risk management and strategic decision-making.
  • Engagement with senior leadership in risk assessment discussions.
Full Job Description
Job Description

Citizens is seeking an experienced risk professional to join the Enterprise Risk Management (ERM) team. This role is responsible for the management and oversight of ERM programs, frameworks, and policies that support strategic risk management across the enterprise.

The primary focus of the role is to manage and oversee reputation risk as part of the strategic risk framework, including advising management, business lines, and senior leadership and coordinating with key risk partners. Additional focus areas, as assigned, may include oversight of digital asset risks, emerging risks, and other strategic risk topics.

This role ensures strategic and reputation risk practices and oversight are aligned with applicable regulations, industry best practices, and the organization's strategic priorities. The ideal candidate will bring experience in reputation risk and strategic risk management or oversight, enterprise risk frameworks, and second line risk oversight.

Primary responsibilities include
  • Lead and execute enterprise reputation risk evaluation as an input into strategic risk assessments
  • Maintain calibrated reputation risk oversight in alignment with the regulatory expectations and internal frameworks.
  • Assess and provide credible challenge on reputation risk related to new or modified products, services, and strategic initiatives
  • Manage data collection and analysis for senior-level reporting on reputation risk, including trends and emerging themes
  • Monitor the external environment and internal risk signals to identify, assess, and escalate emerging risks and related strategic risk topics
  • Provide oversight and credible challenge on assigned strategic risk topics, including digital asset risks, partnering with key stakeholders to evaluate risk implications and recommended actions
  • Collaborate effectively with key stakeholders and risk partners to maintain effective oversight of reputation risk
  • Support the delivery and oversight of key ERM activities

Qualifications, Education, Certifications and/or Other Professional Credentials
  • Required Qualifications
    • 7-10 years of relevant experience in risk management and oversight, reporting and analytics, governance or audit; experience in second-line, audit, or similar independent risk functions preferred
    • Ability to identify potential reputation impacts related to products, transactions, and business decisions and apply sound judgment in assessing risk implications
    • Working knowledge and practical application of Enterprise Risk Management frameworks, risk taxonomies, regulatory expectations (OCC, FRB, FDIC) and industry best practices
    • Experience preparing management reports, committee decks, and risk assessment documentation; experience supporting discussions with senior management or governance forums
    • Excellent communication and collaboration skills, with ability to effectively challenge and influence stakeholders
    • Experience with GRC platforms (e.g., Archer)
    • Familiarity with Gen and agentic AI tools
    • Experience running and coordinating cross functional initiatives
  • Preferred Qualifications
    • Strong analytical and presentation skills, including ability to synthesize data into clear risk insights and themes

Hours & Work Schedule
  • Hours per Week: 40
  • Work Schedule: Monday - Friday


About Citizens Financial Group, Inc

Citizens Bank is a financial service company. It provides outstanding local and personalized service. It offers a full range of commercial, real estate, and consumer lending. It is specialized in personal and small business deposit services, electronic services.

Citizens Financial Group, Inc. Careers

Join the dynamic team at Citizens Financial Group, Inc., a leading financial institution where your career aspirations can soar. We are committed to fostering a culture of innovation, leadership, and diversity that supports our employees' professional growth and development.

Explore Job Opportunities

At Citizens Financial Group, Inc., we offer a wide range of job opportunities that cater to diverse skill sets and career interests. Whether you're a seasoned professional or just starting out, you'll find a position that challenges you and enhances your expertise.

Internship Programs

Kickstart your career with our internship programs designed to give you a hands-on experience in the financial sector. Our internships provide a robust platform to develop your skills, engage in meaningful projects, and network with industry leaders.

Employment Benefits

Choosing a career with Citizens Financial Group, Inc. means opting for a comprehensive package of benefits. We believe in supporting our team members not only in their professional lives but also in their personal growth and well-being.

Inclusive Culture and Diversity Training

We pride ourselves on a workplace culture that embraces diversity and inclusivity. Regular diversity training ensures that our team members appreciate and leverage the unique backgrounds and perspectives that each individual brings to the company.

Professional Growth and Leadership Development

Continuous learning is at the core of our professional development agenda. With access to leadership development programs and tailored training, you can advance your career and leadership skills at Citizens Financial Group, Inc.

Innovation at Work

Innovation is key to staying competitive in the financial industry. At Citizens Financial Group, Inc., you’ll work alongside talented professionals who are pushing the boundaries of what’s possible in financial services.

Networking and Career Advancement

Our company not only provides job opportunities but also fosters an environment where networking and professional connections flourish. This supportive network is vital for career advancement and personal growth within the industry.

Join Our Team

Are you ready to take the next step in your career? Explore the open positions at Citizens Financial Group, Inc. and find where your skills and passions align with our needs. We are continuously hiring and looking for new talents to join our robust team.

Stay Connected

Keep up to date with the latest career tips, industry insights, and job openings at Citizens Financial Group, Inc. Subscribe to our careers blog and personalize your job alerts to match your preferences and career goals.

Prepare for Your Interview

Make a great first impression. Prepare for your interview with us by researching our company culture, reviewing your resume, and coming ready to discuss how your experience and skills align with the position you are applying for. At Citizens Financial Group, Inc., we are more than just a financial institution; we are a place where you can make a difference. Join us and transform your career with a company that values your unique talents and aspirations.
Learn more about Citizens Financial Group, Inc
Size
17,463 employees
Market Cap
$19.3 billion
Industry
Finance & Insurance
Net Income
$1 billion
Founded
1828
5 Year Trend
+2.6%
NASDAQ
CFG
* Ladders Estimates

Similar Jobs

Ad banner background

Get Ready For Your
Next Interview

More Jobs at Citizens Financial Group, Inc

More Finance & Insurance Jobs

Find similar Enterprise Risk Sr Manager jobs:

NationwideJohnston, RI