Enterprise Renewals Specialist (Remote)

CrowdStrike Holdings, Inc. • $86K — $135K *
US-Anywhere
+ 2 other locationsRemote
Enterprise Technology
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 5+ years in Enterprise Renewals, Deal Support, Contract Management, or Customer Success
  • Experience with SaaS subscription renewals and Annual Recurring Revenue (ARR) models
  • Proficient in MS Excel and familiarity with Salesforce.com/Salesforce CPQ
  • Strong communication skills with a focus on building partnerships with sales teams
  • Ability to manage multiple tasks and priorities in a fast-paced environment

Responsibilities

  • Protect and grow Annual Recurring Revenue (ARR) through advance renewal contract negotiations
  • Collaborate on renewal strategies with the Strategic and Enterprise Field Sales team
  • Execute expansion strategies around renewals, including upsell opportunities
  • Drive a seamless renewal execution process, negotiating terms and pricing
  • Prepare and present renewal sales offers well in advance of expiration dates
  • Research customer usage to inform renewal proposals and scenarios
  • Serve as a subject matter expert on subscription management and renewal process

Benefits

  • Market-leading compensation and equity awards
  • Comprehensive wellness programs promoting physical and mental health
  • Competitive vacation and holiday allowances
  • Paid parental and adoption leaves
  • Opportunities for professional development for all employees
  • Employee Networks and volunteer opportunities for community engagement
  • Vibrant office culture with top-tier amenities
  • Certified as a Great Place to Work™ globally
Full Job Description
About the Role:
CrowdStrike is seeking an Enterprise Renewal Sales Specialist to join our Global Renewals Management Function within our GTM organization. As a key sales specialist function, the Enterprise Renewal Sales Specialist is critical to CrowdStrike's ability to achieve sustainable retention of key accounts, protect annual recurring revenue (ARR), and drive operational discipline in the field for renewal management. This critical teammate will be responsible for retaining and growing CRWD's renewals by driving customer centric renewal strategy and execution.

What You'll Do:
  • Protect and Grow Annual Recurring Revenue (ARR) by supporting the Strategic and
  • Enterprise Field Sales team in securing renewal contracts in advance of expiration
  • Collaborate with the Strategic and Enterprise Field Sales team on renewal strategy and drive commercial Renewal/Flex alignment
  • Support the execution of an expansion strategy around the renewal (Flex, Reflex, Upsell)
  • Drive smooth renewal execution and close process (negotiate commercial terms, price uplift capture, conversion of a Renewal to Flex)
  • Proactively review, prepare and present renewal sales offers to enterprise renewal seller 90-120 days in advance of contract expiration
  • Ownership of contract processes and Flex activations
  • Research customer license purchase and utilization and make recommendations on renewal proposal
  • Structure renewal scenarios including conversion to our Flex GTM offering, consolidations, and module upgrades
  • Serve as a subject matter expert on subscription management and Renewals for our enterprise customers
  • Flag any risk early on in out quarter renewals in your territory and drive accurate renewals forecast
  • Collaborate with Field sales and Customer Value Architects on any accounts at risk and risk mitigation strategies
  • Be a trusted resource for sales on the enterprise renewal sales process and sales business policies


What You'll Need:
  • Relevant industry experience: High Tech, SaaS, Cybersecurity preferre
  • Experience with Annual Recurring Revenue business model
  • 5 years of experience in Enterprise Renewals, Deal Support, Contract Management or Customer Success
  • Previous experience managing SaaS Subscription renewals process
  • Experience and proficiency with MS Excel
  • Prior experience using Salesforce.com and/or Salesforce CPQ
  • Ability to successfully balance a wide variety of daily tasks and adjust priorities on the fly in a fast-paced environment over multiple engagements
  • Tech savvy & excited to work in a fast-paced environment
  • Exceptional communication skills and strong business partnership with sale
  • Ability to work independently or in a team environment
  • Extreme attention to detail and highly organized


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Benefits of Working at CrowdStrike:
  • Market leader in compensation and equity awards
  • Comprehensive physical and mental wellness programs
  • Competitive vacation and holidays for recharge
  • Paid parental and adoption leaves
  • Professional development opportunities for all employees regardless of level or role
  • Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
  • Vibrant office culture with world class amenities
  • Great Place to Work Certified™ across the globe


CrowdStrike, Inc. is committed to fair and equitable compensation practices. Placement within the pay range is dependent on a variety of factors including, but not limited to, relevant work experience, skills, certifications, job level, supervisory status, and location. The base salary range for this position for all U.S. candidates is $86,000 - $135,000 per year, with eligibility for bonuses, equity grants and a comprehensive benefits package that includes health insurance, 401k and paid time off.

For detailed information about the U.S. benefits package, please click here.

About CrowdStrike Holdings, Inc.

CrowdStrike Holdings, Inc. Careers

Joining CrowdStrike Holdings, Inc. presents an unparalleled opportunity to advance a career in the tech industry with a company at the forefront of digital security. As a leader in cybersecurity solutions, CrowdStrike Holdings, Inc. offers a range of job opportunities that cater to a variety of skills and experiences, from entry-level positions to senior leadership roles.

Explore Job Opportunities

CrowdStrike Holdings, Inc. is continuously seeking talented individuals who are passionate about protecting organizations against cyber threats. With a commitment to innovation and excellence, the company is hiring professionals who are eager to contribute to a team that values hard work and creative solutions.

Innovation and Professional Growth

At CrowdStrike Holdings, Inc., employees are encouraged to push the boundaries of technology and leadership. The company supports professional growth through robust training programs, including leadership development and diversity training, ensuring that every team member has the resources to thrive in their career.

Culture and Benefits

The culture at CrowdStrike Holdings, Inc. is dynamic and inclusive, fostering a workplace where diversity is celebrated and every voice is heard. Employees enjoy comprehensive benefits that support both their professional and personal lives, enhancing job satisfaction and team morale.

Internship Programs

For those starting their career, CrowdStrike Holdings, Inc. offers internship programs that provide a rich learning environment. Interns gain hands-on experience, working alongside seasoned professionals and participating in projects that deliver real-world solutions.

Networking and Career Advancement

CrowdStrike Holdings, Inc. emphasizes the importance of networking within the industry, offering numerous opportunities for employees to connect with thought leaders and innovators. These connections can lead to career advancement and a deeper understanding of the cybersecurity landscape.

Applying for a Position

To apply for a position at CrowdStrike Holdings, Inc., candidates should prepare a resume that highlights relevant experience and skills. The interview process is designed to assess not only professional qualifications but also a candidate's fit within the company culture and team.

Stay Connected with CrowdStrike Careers

Interested candidates can stay informed about new openings and company news by subscribing to job alert emails. This personalized service ensures that potential applicants are the first to know about new opportunities that match their career interests and skills.

Join the Team

CrowdStrike Holdings, Inc. is looking for curious, creative, and solution-driven team players. Explore the employment opportunities on the CrowdStrike Holdings, Inc. careers page to find a position that matches your skills and passions.

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Learn more about CrowdStrike Holdings, Inc.
Industry
Information Technology
* Ladders Estimates

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