Mass General Brigham

Enterprise Program Director, Patient Safety

Mass General Brigham$124K — $180K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in a related field.
  • 5+ years of leadership experience in patient safety, risk management, or quality improvement.
  • 5+ years of clinical experience required.
  • Experience with healthcare regulatory and reporting requirements established as essential.
  • Master's degree in a related field preferred, but not mandatory.
  • Background in an academic medical center or complex healthcare system beneficial.
  • Expertise in patient safety methodologies and event analysis preferred.

Responsibilities

  • Serve as a strategic partner to the Vice President of Patient Safety and senior leaders.
  • Drive execution of patient safety and risk management initiatives.
  • Lead identification of emerging risks and translate data into actionable strategies.
  • Promote a proactive culture of safety emphasizing transparency and continuous learning.
  • Standardize best practices in collaboration with clinical and operational teams.
  • Lead critical event reviews to enhance organizational learning and prevent harm.
  • Influence approaches to safety event reporting and regulatory compliance.

Benefits

  • Hybrid work model offering flexibility.
  • Comprehensive benefits package including health and wellness initiatives.
  • Career advancement opportunities with professional development support.
  • Recognition programs to celebrate employee contributions.
  • Support for achieving key patient safety and regulatory goals.
Full Job Description
Job Summary
Enterprise Program Director, Patient Safety
Mass General Brigham | Hybrid

Qualifications

Enterprise Program Director, Patient Safety

Mass General Brigham | Hybrid

This posting is intended to provide candidates with an overview of the opportunity and is not intended to be a comprehensive job description. Responsibilities and qualifications may evolve based on organizational and business needs.

Mass General Brigham is seeking an accomplished healthcare leader to help drive the next chapter of our patient safety journey.

*Please note that the role has a high need for a strong clinical background.

As Enterprise Program Director, Patient Safety, you will have the opportunity to influence patient care at scale by partnering with executive, clinical, and operational leaders across one of the country's most respected integrated healthcare systems. Reporting directly to the Vice President of Patient Safety, you will play a key role in advancing a culture where safety is embedded in every aspect of care delivery.

This is a unique opportunity for a leader who is passionate about healthcare quality, risk management, patient safety, and organizational transformation. You'll help shape enterprise-wide strategy, champion innovative approaches to safety, and drive meaningful improvements that positively impact patients, families, and care teams throughout the system.

Why This Role Matters

Patient safety is one of Mass General Brigham's highest priorities. In this role, you will help create safer systems, strengthen organizational learning, and build sustainable processes that support exceptional care outcomes.

Your work will extend beyond managing programs-you will influence culture, guide change, and collaborate with leaders across hospitals, ambulatory practices, and clinical services to ensure safety remains at the center of everything we do.

What You'll Have the Opportunity to Do
  • Serve as a strategic thought partner to the Vice President of Patient Safety and senior leaders across the organization.
  • Drive the execution and continuous evolution of enterprise-wide patient safety and risk management initiatives.
  • Lead efforts to identify emerging risks and translate data into actionable improvement strategies.
  • Advance a proactive culture of safety by promoting transparency, learning, accountability, and continuous improvement.
  • Partner with clinical and operational teams to standardize best practices across the system.
  • Guide critical event reviews and organizational learning efforts that help prevent future harm.
  • Influence system-wide approaches to safety event reporting, trend analysis, and regulatory compliance.
  • Support leaders in achieving key patient safety, accreditation, and regulatory goals.
  • Mentor and lead patient safety and risk management professionals while fostering collaboration and professional growth.
  • Help shape both short-term priorities and long-term strategic objectives for patient safety across Mass General Brigham.


What Will Make You Successful

The ideal candidate is a trusted leader who combines deep expertise in patient safety and risk management with the ability to influence diverse stakeholders in a complex healthcare environment.

You are someone who:
  • Brings credibility and confidence when partnering with physicians, executives, and interdisciplinary teams.
  • Understands how to translate safety science into practical, measurable improvements.
  • Thrives in highly collaborative and matrixed organizations.
  • Can balance strategic thinking with operational execution.
  • Uses data and insights to drive decision-making and organizational change.
  • Builds strong relationships and fosters engagement at all levels of an organization.
  • Embraces ambiguity, change, and opportunities to continuously improve.


Qualifications

Required
  • Bachelor's degree in a related field.
  • 5+ years of leadership experience in patient safety, risk management, quality improvement, or a related healthcare discipline.
  • 5+ years of clinical experience.
  • Experience working with healthcare regulatory and reporting requirements.

Preferred
  • Master's degree in a related field.
  • Experience within an academic medical center, large health system, or similarly complex healthcare environment.
  • Expertise in patient safety methodologies, event analysis, root cause analysis, and performance improvement.
  • Knowledge of Joint Commission standards and other healthcare accreditation and regulatory requirements.


Additional Job Details (if applicable)

Remote Type

Hybrid

Work Location

399 Revolution Drive

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range
$124,342.40 - $180,897.60/Annual

Grade
9

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

About Mass General Brigham

Mass General Brigham is an integrated healthcare system that offers patients a continuum of coordinated high-quality care. The system includes primary care and specialty physicians, community hospitals, the two founding academic medical centers, specialty facilities, community health centers, and other health-related entities. Mass General Brigham was founded in 1994 by Brigham and Women's Hospital and Massachusetts General Hospital.

Mass General Brigham Careers

There has never been a more opportune time to join the dedicated team at Mass General Brigham, a leader in healthcare innovation and community health services. This esteemed company is actively seeking to expand its professional family with individuals passionate about making a significant impact in the medical field.

Explore Job Opportunities

Mass General Brigham offers a variety of job opportunities that cater to a range of skills and experiences. Whether it's through patient care, research, or administrative roles, each position contributes to the overarching mission of improving health outcomes across diverse communities.

Engage in Professional Growth

Mass General Brigham is committed to the professional growth and continuous education of its team members. With robust leadership programs and diversity training, employees are equipped to ascend in their careers while fostering an inclusive environment.

Experience the Culture of Innovation

At Mass General Brigham, innovation is at the core of the company culture. The team is encouraged to lead in the development of cutting-edge medical treatments and solutions that set new standards in healthcare.

Internship and Employment Opportunities

For those starting their career, Mass General Brigham offers internships that provide invaluable industry experience and a chance to develop essential skills in a real-world setting. These internships often lead to full-time employment, thanks to the company's emphasis on hiring interns who exhibit a strong work ethic and a drive for continuous learning.

Benefits and Work-Life Balance

Employees at Mass General Brigham enjoy a comprehensive package of benefits designed to support both their professional and personal lives. From health and wellness programs to family care support, the company ensures that team members have the resources they need to thrive both at work and at home.

Join a Team Committed to Excellence

Mass General Brigham is not just hiring; it's building a future. The company looks for curious, creative, and solution-driven team players ready to contribute to a culture of care and excellence.

Networking and Career Advancement

Networking within Mass General Brigham opens doors to expansive career advancement opportunities. Employees are encouraged to connect with colleagues and leaders through various networking events, fostering relationships that enhance career development and personal growth.

Prepare for Your Interview

When applying for a position at Mass General Brigham, it is crucial to tailor your resume to highlight relevant experience and skills. Preparation for the interview process is key, as it is a chance to demonstrate how your background aligns with the company's values and goals.

Stay Connected with Mass General Brigham Careers

Keep up to date with the latest from Mass General Brigham by following their career blog. Discover insider perspectives and industry-leading insights that can be applied immediately, all from the professionals who are part of the team.

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