Fifth Third Bancorp

Enterprise Process Optimization Advisor

Fifth Third Bancorp$75K — $95K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree required.
  • Minimum 2 years' experience in process improvement.
  • Lean Six Sigma Blackbelt certification is required.
  • Proven skills in training enrollment processes and management.
  • Strong written and oral communication, organizational, and interpersonal skills.
  • Familiarity with technology platforms like SharePoint and learning management systems.
  • Knowledge of process mapping, modeling, and analytics tools.

Responsibilities

  • Coordinate and manage ongoing training enrollment processes.
  • Communicate training availability and manage backlogs effectively.
  • Support and coach students in Lean Six Sigma certification projects.
  • Oversee development of supplemental training tools for Lean Process Automation.
  • Facilitate training sessions and remove barriers for participants.
  • Collaborate with stakeholders to define and manage learning needs.
  • Plan graduation events for training program completions.

Benefits

  • Comprehensive health and wellness programs for employees and families.
  • Emphasis on emotional and social well-being support.
  • Incentive compensation plans based on performance.
  • Opportunities for professional development and growth.
  • Recognition programs for employee contributions.
Full Job Description
GENERAL FUNCTION: Support role for transformation process improvement initiatives which support the Bank's strategic focus areas.  Fosters strong partnership and collaboration with all line of business teams along with internal partners to achieve desired outcomes.  Leverages Lean Six Sigma and business acumen to execute using a consistent, data-driven approach.   This role will oversee the successful execution of one or many simultaneous strategic initiatives. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined.  Accountable for doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience.  While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types. ESSENTIAL DUTIES AND RESPONSIBILITIES:   Ongoing Coordination of Training: 3Works closely with the Director, Process Optimization to understand the Lean Process Automation strategy and to develop and support all learning needs. 3Directly responsible for ongoing enrollment management of training including identification of individuals to be enrolled, enrollment of individuals into the appropriate training programs, and proactively maintaining the backlog of individuals to be enrolled in training programs. 3Partners with team leads, key leaders and stakeholders in LOBs, training vendors, and Learning & Development. 3Maintain visibility, transparency, and regular communications regarding training availability, enrollment, completion, and any related information. 3Manage and investigate issues related to training and training management processes, troubleshoot situations and provide resolution.3Monitor and maintain information on partnered training vendor portals as needed. 3Coordinate with Human Capital Shared Services team as needed to maintain accurate information in Fifth Third Learning Management System (LMS) as needed. 3Manage and monitor purchase orders and invoicing related to training vendors, as neededa0 3Manage list of certified Black and Green Belts 3Update Landing page to reflect current training related information, as needed 3Plan and execute regular graduation / celebration events for those who complete training 3Remove obstacles and demonstrate a bias for action. 3Manage multiple, concurrent and complex priorities. 3Establish and continually improve processes and operating rhythms of training coordination and advisement.a0 3Provide recommendations and perspectives on new and existing processes that help to strengthen training and create sustainability.   3Provide seamless and client-focused support to employees, partners and managers. Ongoing Support for Senior Process Optimization Advisor 3Partners with Senior Process Optimization Advisor on defining projects for students to complete as part of Lean Six Sigma certification. 3Provides coaching and support to students in the Lean Six Sigma certification program to ensure understanding and application of the content. 3Monitors students progress on all learning needs.  Works closely with students to stay on track and supports removal of barriers as necessary. 3Oversees development and upkeep of content of supplemental tools training to support Lean Process Automation.   3Leads instruction of supplemental tools training in conjunction with the Lean Six Sigma certification program.  Integrates hands-on experience into learning to ensure application. 3Support training by facilitating simulations, running meetings, and delivering basic information to participants in a meeting or classroom setting as needed 3Set program participants performance expectations and partner with key stakeholders to hold them accountable.a0 MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: 3Demonstrate ability to execute an ongoing, detail-oriented training enrollment process.a0 3Must have a bachelor's degree. 3Excellent written and oral communication skills required. 3Must have strong organizational, interpersonal and presentation skills to be effective with multiple client groups at all levels. 3Must be proficient in all Microsoft desktop applications. 3Must be comfortable with technology including SharePoint, Teams, learning management systems. 3Minimum 2 years' experience leading process improvement efforts. 3Must be Lean Six Sigma Blackbelt certified and willing to audit Fifth Third specific training within the first 6 months. 3Demonstrated proficiency with Lean tools/methods. 3Knowledge of process mapping, process modeling, process mining, task mining, data visualization, and data analytics tools 3Understanding of the Banking Industry, its financial components, and the issues facing it. 3Team-oriented, flexible, able to motivate people. Highly collaborative. 3Possesses the conceptual/analytical skills, global perspective, understanding of the risk, regulatory and competitive aspects of the global banking and financial services industry is required. 3Possesses a reputation of having high ethical standards. 3Strong commitment to growing and developing the community of practice including training, coaching and mentoring. #LI-CB2 Enterprise Process Optimization Advisor At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day. The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance. Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being.a0You can learn more about those programs on our 53.com Careers page at: or by consulting with your talent acquisition partner.a0 LOCATION -- Cincinnati, Ohio 45202 Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting.  Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third.  Any unsolicited resumes 6 no matter how they are submitted 6 will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee.

About Fifth Third Bancorp

Fifth Third Bancorp is a diversified financial services company, that specializes in small business, retail banking, investments, and mortgage.

Fifth Third Bancorp Careers

Join the vibrant team at Fifth Third Bancorp, a leading financial services company that values innovation, leadership, and diversity. As part of our commitment to professional growth and excellence, we offer a range of job opportunities that empower you to advance your career while contributing to the financial success of our clients. Work You’ll Do At Fifth Third Bancorp, you’ll be part of a culture that cherishes innovation and strategic thinking. Our team is dedicated to providing outstanding financial solutions to individuals and businesses alike. By joining us, you will collaborate with some of the industry’s most talented professionals, using your skills to influence positive change and drive efficiency. Explore a variety of career paths in areas such as finance, technology, customer service, and risk management. Whether you are looking for a full-time position, an internship, or leadership roles, Fifth Third Bancorp offers a dynamic environment where your career can flourish. Innovative Work Engage in projects that harness cutting-edge technology and innovative financial practices. At Fifth Third Bancorp, your work will directly impact our mission to improve lives and contribute to the economic stability of the communities we serve. Our team’s collaborative efforts lead to groundbreaking solutions, setting new standards in the financial industry. Be Part of a Great Team Fifth Third Bancorp is not just a company; it’s a community. Here, diversity and inclusion are at the core of our employment philosophy, ensuring every team member’s voice is heard and valued. We offer diversity training programs that enhance our understanding and appreciation of various perspectives, fostering an inclusive workplace. Future-Proof Your Career With Fifth Third Bancorp, you are set on a path of continuous professional development. Benefit from comprehensive benefits, mentorship, and networking opportunities that propel your career forward. Our leadership is committed to your success, providing support and guidance as you navigate through your career milestones. Stay Connected Join Our Team Discover the array of job opportunities at Fifth Third Bancorp by exploring positions that match your skills and interests. We are constantly hiring creative, curious, and motivated individuals who are ready to make a significant impact. Check out our current openings and find where you fit into our exceptional team. Keep Up to Date Stay informed with the latest career tips, industry insights, and professional growth opportunities available at Fifth Third Bancorp. Our careers blog is a resource for potential and current employees, offering valuable information to enhance your work experience and expand your knowledge base. Job Alert Emails Customize your experience by subscribing to receive job alerts, news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities waiting for you at Fifth Third Bancorp. At Fifth Third Bancorp, we are more than just a bank. We are a place where careers are nurtured, achievements are celebrated, and diversity is embraced. Are you ready to take the next step in your professional journey? Join us and be part of something great.
Learn more about Fifth Third Bancorp
Size
19,247 employees
Market Cap
$22.3 billion
Industry
Net Income
$1.4 billion
Founded
1858
5 Year Trend
+4.4%
NASDAQ

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