This position will be a key member of our team of engineers that is responsible for the delivery and operation of our enterprise network providing connectivity for our data center control networks. This position will be responsible for the installation and support of network topologies on a primarily Cisco and Palo Alto based infrastructure.
What You Will Do: Provide comprehensive network support and management of enterprise networks including but not limited to hardware, operating systems and business applications. Requirements include, but are not limited to:
- Resolution of assigned tickets
- Participation in the change management process
- Manage stakeholder expectations
- Configure routers/switches/firewalls
- Isolate and correct issues with routers/switches/firewalls
- Monitor and manage bandwidth utilization
- Troubleshoot and resolve network issues
- Maintain internal network documentation
- Use best practices for network security both in the wired and wireless environments
- Update internal routers/switches software as required
- Perform network support to internal stakeholders
- Assist and/or manage implementations as necessary
- Determine Communication solutions between our various sites
- Other duties as assigned
Minimum Qualifications:- 2-3 years practical network engineering experience in an Enterprise Network Engineering role.
- CCNA level understanding and experience with routing and switching technologies.
- Experience and demonstrable technical skills in the following areas:
- IPv4, IPv6
- BGP, OSPF
- STP, LACP, L2/L3 Switching
- Port Security, Traffic Storm Prevention
- Cisco Catalyst, Nexus Series Devices, and Arista
- Palo Alto Firewalls (Focusing on LAN Centric -East/West- Security; User/Group/Role based Security Models)
- Wireless technologies
- IP Address Management
- Ability to maintain documentation including creation of Visio drawings
- Excellent problem-solving skills
- Strong understanding of troubleshooting techniques
- Strong project management skills
- Mature organization and time management skills
- Excellent customer service skills
- Excellent documentation, communication, and interpersonal skills
- Ability to accomplish tasks with minimal supervision
- Excellent interpersonal, communication, decision making, presentation and organizational skills
- Strong can-do attitude in a time sensitive operational environment
Preferred Qualifications:- Familiarity and understanding of endpoints such as:
- Servers/Storage/Workstations
- Security - Bio Readers, Cameras, Control Panels
- Building Management - BACNet Converters, Power Meters, HVAC Controllers
- Familiarity and understanding of monitoring, testing, and packet capturing tools such as LogicMonitor, Solarwinds, and Wireshark
- Experience with the following network technologies:
- Arista EOS and CVP/CVaaS
- Palo Alto Panorama
- Prisma Access
- Aruba Clearpass
- Ruckus Wireless
Work Environment:- Ability to work in a fast-paced environment with multiple priorities.
- Ability to lift 40+ pounds.
- Travel is required on occasion as dictatated by project load
- This position requires typical weekday (Monday - Friday) attendance, at times after hours work may required to meet business and customer needs.
- This position requires participation in on call rotation to provide 24/7 support
- Some travel required. Some nights/weekends required for maintenance in change management windows.
- Every position requires certain physical capabilities. CyrusOne seeks to make reasonable accommodations that enable individuals with disabilities to perform essential duties when possible.
Education: Minimum of a Bachelor's Degree in a computer-related field required but Master's degree preferred. May substitute equivalent work-related experience for degree.
Certifications: CCNA required. CCNP preferred.
U.S. Citizenship may be required for this position pursuant to a government contract requirement and/or for security clearance reasons. #LI-CK1
#LI-Hybrid
