Enterprise Learning & Development Manager
Department: Learning & Development
Role Type: Manager
What You'll Do- Lead and develop a high-performing Learning & Development team that consistently delivers impactful learning solutions across the enterprise.
- Design and implement scalable learning operations, processes, and systems that improve efficiency, consistency, and learner experience.
- Partner with leaders across the organization to align learning priorities and investments with strategic business objectives.
- Drive continuous improvement by evaluating program effectiveness, measuring outcomes, and using data to inform decisions and resource allocation.
- Champion innovative learning solutions and enterprise-wide initiatives that enhance organizational capability and support change efforts.
- Build a culture of learning agility by creating development pathways, services, and experiences that empower employees to grow and succeed.
- Coach managers and team members while fostering accountability, collaboration, and long-term talent development.
Why You'll Love This Role- Shape enterprise-wide learning strategy and influence how talent is developed across the organization.
- Lead meaningful transformation through process improvement, innovation, and organizational change initiatives.
- Partner with senior leaders to help drive business performance through people development.
- Build and mentor a talented team, including developing future leaders and strengthening organizational capability.
- Blend strategy and execution, giving you the opportunity to influence vision while delivering measurable results.
- Create lasting impact by fostering a culture of continuous learning, growth, and adaptability.
Experience:Required
- At least 5 years of experience in one or a combination of the following disciplines:
- Enterprise learning & development
- Organization structure & organizational development
- Learning design and technology
- Operational management
- At least 3 years of management/supervisory experience.
Preferred
- Experience managing managers.
Skills & Knowledge:Required
- Ability to proactively solve problems using root cause analysis and from a frame of reference that recognizes nonlinear dynamic complexities
- Ability to gather, analyze, and draw conclusions from empirical data; ability to apply mathematics, algebraic and statistical computations to solve business problems
- Demonstrated experience developing, analyzing and improving processes.
- Demonstrated customer relationship management & business partnering skills
- Demonstrated ability to influence without authority
- Intermediate Excel skills & basic Access database skills
- Demonstrated knowledge of learning & development measurement methodologies, theories & frameworks.
- Strong interpersonal communication and writing skills
- Demonstrated self-awareness, commitment to personal development, learning agility and reflective capacity.
- Ability to represent the credit union in a professional manner, verbally and in writing
- Basic understanding of the concept of productive capacity and its utilization.
- Working knowledge of employment law/regulation (including but not limited to FLSA, Title VII of the Civil Rights Act, ADA, ADEA, GINA, ERISA, etc.)
Education:Required
Schedule: Monday-Friday, 8:30 am-5:30 pm
Travel Requirements: On occasion
Compensation Details:Paygrade: 3BA
The expected pay range for this position is $125,429 - $141,689 annually.
Credit Human is committed to equitable and transparent compensation practices. Final compensation is determined based on a variety of factors, including experience, skills, qualifications, internal equity, and geographic work location.
This role may also be eligible for:
- Bonus opportunity up to 10%
Employees are eligible for a comprehensive benefits package, including:
- Medical, dental, and vision insurance
- Pension
- Paid time off and company holidays
- Tuition reimbursement
To get to know Credit Human and learn more about our benefits, visit our careers page at www.credithuman.com/careers.
Job Location: This position is
onsite based in
San Antonio, TX.
