Type of Requisition:
Regular

Clearance Level Must Currently Possess:
Top Secret SCI + Polygraph

Clearance Level Must Be Able to Obtain:
Top Secret SCI + Polygraph

Public Trust/Other Required:
None

Job Family:
IT Infrastructure and Operations

Job Qualifications:

Skills:
Information Technology (IT) Systems, Linux, Systems Design, Systems Engineering
Certifications:
None
Experience:
10 + years of related experience
US Citizenship Required:
Yes

Job Description:

Seeking an experienced engineer to provide enterprise IT systems support and Unified Communications (UC)/video engineering across multiple secure, geographically dispersed environments. Role includes Tier II support, UC/video design and deployment, lifecycle engineering, system hardening, and supervision of IT staff using ITIL best practices.

Key Responsibilities:

• Provide Tier II support for Windows, Linux, Active Directory, DNS/DHCP/DFS, and enterprise applications
• Troubleshoot system, application, and performance issues; deliver remote desktop support
• Support Cisco-based video/UC infrastructure and Microsoft Teams environments
• Troubleshoot video endpoints; support call scheduling and in-room sessions
• Develop operation documentation, SOPs, and Knowledge Base articles
• Apply DISA STIG/SCAP security hardening
• Coordinate with external agencies and internal teams to ensure seamless UC/video services

Required Qualifications:

• Bachelor's degree or equivalent experience
• 10+ years of IT experience
• Active TS/SCI with Polygraph
• Security+ (IAT Level II)
• Experience with Windows, Linux, AD, enterprise troubleshooting, and ITIL processes
• Experience with Cisco UC Manager/Meeting Server, Vbrick, Jabber, and video endpoints

Preferred Skills:

• Cisco TMS and Expressways
• Microsoft 365/Teams
• PBX support
• AWS experience
• SCCM, PowerShell, VMware/Citrix
• Exchange and networking fundamentals

The likely salary range for this position is $124,093 - $166,750. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:
40

Travel Required:
None

Telecommuting Options:
Onsite

Work Location:
USA VA Chantilly

Additional Work Locations:

Total Rewards at GDIT:
Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

Our Identity Verification Process:
As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.