The OpportunityWe are looking for an experienced
Enterprise Implementation Engineer, AI Solutions to lead the technical deployment, integration, and workflow architecture for our global enterprise clients. In this customer-facing role, you will bridge the gap between business requirements and complex technical solutions - mapping workflows, building REST API integrations, and deploying AI agentic automation.
Reporting directly to the
Director of Delivery and Implementation, you will own end-to-end implementation cycles, manage sandbox and production environments, and act as a trusted technical advisor with high autonomy.
Key Responsibilities- Design, model, and translate complex customer business logic into optimized digital workflows using the TechSee Flow Editor.
- Build and maintain seamless REST API integrations connecting TechSee with major enterprise CRM ecosystems (Salesforce, ServiceNow, Zendesk, etc.) and core systems (SFTP, SSO, IVR).
- Leverage and configure AI agentic platforms to build scalable, automated customer journeys across presale, pilot, and production phases.
- Lead customer-facing technical discussions, architectural discovery sessions, and solution walkthroughs with enterprise stakeholders.
- Configure sandboxes and production environments (Guru) and assist in deploying Cloud Connect plugins for fast, standardized integrations.
- Drive projects forward independently with minimal supervision, taking ownership of technical milestones.
Qualifications- 3-5 years of technical experience in Implementation, Solutions Engineering, or Technical Consulting within an enterprise SaaS environment.
- Strong hands-on experience working with REST APIs, webhooks, and technical integrations with enterprise CRMs (Salesforce, ServiceNow).
- Proven experience working with AI agentic platforms, autonomous agents, or complex logic-driven workflow builders.
- Strong technical communication skills - able to articulate architecture and technical tradeoffs to both engineering teams and business executives.
- Working knowledge of authentication and deployment protocols (SSO, SFTP, IVR, basic Cloud/IT configurations).
- Highly self-motivated, quick learner, and capable of operating autonomously in a fast-paced environment.
Advantage- Prior experience with visual workflow editors or low-code/no-code platforms.
- Background in Technical Project Management or Solution Architecture.
Why Work With Us?- A Product That Matters: Work on a next-gen voice and visual product reaching millions of consumers. You will be training an AI to solve real-world problems without a rigid script - your impact will literally be heard.
- Greenfield Opportunity: Join this initiative at inception. Enjoy the autonomy to pick the right tools, set the right operational patterns, and help build a consumer AI assistant the way it should be built from the ground up.
- Cross-Disciplinary Team: Sit at the high-tech intersection of AI researchers, mobile developers, infrastructure engineers, and field-tested domain experts.
- Autonomy & Bold Execution: We move fast and trust our experts. We give you the agency, modern tools, and support you need to drive the product's brain forward.
- Total Rewards Package: Competitive base salary, performance-based equity/incentives, top-tier health & wellness coverage, 401(k) matching, and a generous budget dedicated to your continuous professional growth.
- Hybrid Flexibility: Enjoy a collaborative team presence in our NY hub combined with flexible remote days, giving you true ownership over your work-life balance.
Department Operation/ Delivery Locations NYC Remote status Hybrid
