About the PositionThe Enterprise Engineering Manager (EEM) is a strategic leader responsible for driving growth, operational excellence, and customer success across Pregis' largest Enterprise Accounts. Serving as the primary technical and operational partner to customers, this role collaborates closely with engineering, operations, procurement, field service, category management, client success, and commercial teams to deliver innovative packaging solutions that improve customer outcomes, strengthen relationships, and accelerate profitable growth. Acting as a trusted advisor to customer and internal stakeholders, the EEM identifies operational gaps, improves throughput and reliability, and transforms business challenges into scalable solutions and growth opportunities.
The EEM leads a team of engineers and project managers responsible for delivering strategic initiatives across the Enterprise portfolio. This role provides oversight of project governance, resource planning, milestone execution, and cross-functional coordination to ensure successful customer implementations and consistent delivery against commitments. Success is measured through revenue growth, customer retention, operational improvements, solution adoption, and the effective execution of strategic initiatives that enhance customer value and drive long-term business results.
Reporting Structure: Vice President, Enterprise AccountsKey ResponsibilitiesCustomer & Business Leadership
- Serve as the primary engineering advisor for Enterprise Accounts, building relationships with customer leadership across operations, engineering, procurement, and supply chain.
- Identify opportunities to improve customer performance, reduce costs, and expand Pregis' business.
- Partner with Enterprise Account teams to develop growth strategies, business cases, and ROI-based solutions.
- Collaborate across commercial, category management, client success, and operations teams to deliver customer value and drive retention.
Engineering & Project Execution
- Lead the development and deployment of protective packaging and automation solutions.
- Manage project scope, resources, timelines, budgets, and customer expectations.
- Support installations, commissioning, trials, and operational improvement initiatives.
- Coordinate cross-functional teams to ensure successful implementation and execution.
Operational & Organizational Leadership
- Drive continuous improvement through operational assessments, root-cause analysis, and performance measurement.
- Lead, develop, and mentor a high-performing engineering and project management team.
- Support strategic planning, resource forecasting, capacity planning, and executive reporting.
- Foster accountability, collaboration, innovation, and customer focus across the organization.
QualificationsEducation & Experience
- Bachelor of Science in Engineering or equivalent technical experience required.
- 8+ years of engineering, applications engineering, automation, packaging, manufacturing, distribution, or related experience.
- 5+ years of leadership experience managing engineering teams and cross-functional initiatives.
- Demonstrated success supporting large Enterprise customers and multi-site operations.
- Proven experience leading customer-facing engineering engagements, installations, trials, and operational improvement programs.
- Experience developing solutions that drive measurable revenue growth and customer retention.
- Project management experience leading complex, cross-functional initiatives from concept through execution.
Skills & Competencies- Strong leadership and team development capabilities.
- Executive presence with the ability to influence internal and external stakeholders.
- Exceptional written, verbal, and presentation skills.
- Strong engineering and systems-thinking mindset.
- Demonstrated ability to identify business opportunities and convert them into measurable growth.
- Advanced project and program management skills.
- Strong financial and business acumen.
- Analytical problem-solving and data-driven decision making.
- Ability to influence and drive action without direct authority.
- Experience collaborating across engineering, operations, commercial, and executive teams.
- Strong Microsoft Office skills, including Excel and PowerPoint.
- CAD proficiency (SolidWorks, AutoCAD, or equivalent) preferred.
- Experience with packaging automation, material handling, fulfillment operations, or related industrial systems preferred.
- Effective organizational and time management skills.
Success Metrics- The successful candidate will demonstrate:
- Enterprise revenue growth and account expansion.
- Increased adoption of Pregis equipment and consumable solutions.
- Improved customer operational performance and satisfaction.
- Successful execution of trials, installations, and strategic initiatives.
- Strong cross-functional engagement and organizational alignment.
- Development of scalable engineering processes and best practices.
- High-performing engineering team engagement and retention.
- Measurable contributions to annual operating plan objectives and long-term enterprise growth strategies.
CompensationThe listed annualized base pay range is primarily based on analysis of similar positions. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of Pregis' total compensation package. The base pay range for this role is estimated to be $145,000 to $170,000, depending on experience and skills.
Compensation details listed in US job postings reflect base salary only and do not include benefits. Learn more about Benefits at Pregis.
Diversity and InclusionWe believe in diversity of thought and bringing together other traits and characteristics that make an individual bring a unique experience to Pregis. We strive to foster an inclusive environment where behaviors and social norms ensure people are welcome.
Visit us at www.pregis.com for more information about Pregis LLC.
