Role OverviewThe Enterprise CAM is the primary commercial owner of PointFive's enterprise accounts. They own the full post-sale lifecycle: onboarding coordination, activation, renewals, expansion, and overall Net Revenue Retention (NRR).
This role carries a quarterly-adjusted NRR quota and operates in complex enterprise environments with multi-threaded stakeholders, procurement processes, and technically informed buying teams. This role reports directly into our Chief Revenue Officer.
What you'll do:Account Ownership- Primary point of contact for assigned enterprise accounts.
- Build multi-level relationships across DevOps, FinOps, Engineering, Finance, and Exec stakeholders.
- Maintain clear account plans with renewal and expansion strategy.
Commercial Management- Own all renewals, negotiations, and forecasting.
- Identify and close expansion (new BUs, increased usage, new modules).
- Navigate pricing, legal, and procurement workflows.
Activation & Value- Partner with SE to ensure strong onboarding and time-to-value.
- Proactively manage risk and protect revenue.
- Translate technical value into ROI and business outcomes.
Who you are:- 5+ years in enterprise account management, CS, or strategic sales.
- Managed complex enterprise accounts ($250k+ ARR preferred).
- Owned renewals and expansion with revenue or NRR quota.
- Experience with complex procurement cycles.
What you have:- Strong understanding of DevOps and/or FinOps.
- Familiar with AWS/GCP/Azure environments.
- Able to engage credibly with engineering and finance leaders.
- Strong executive communication.
- Enterprise negotiation skills.
- Structured account planning and forecasting.
- High ownership and accountability.
Benefits & Perks: - Base Salary Range: $133,000 - $168,000.
- Competitive OTE range $190,000 - $240,000 with uncapped commission plus equity.
- Health, dental, vision (yes, all three!), equity in something early-stage and exciting, generous PTO, 401K, meal & commuter benefits, a team that will actually challenge you and much more.
