Enterprise Accountant 1

City of Madison, WI

$93K — $113K *
Enterprise Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Four years' experience managing an ERP system or project management.
  • Proficient in Microsoft Suite, especially advanced Excel features.
  • One year of supervisory experience leading others.
  • Bachelor's degree in Accounting, Computer Science, Finance or related field preferred.
  • Demonstrated ability to engage effectively with multicultural communities.

Responsibilities

  • Manage and oversee the City's ERP system operations.
  • Provide technical assistance and training for ERP software applications.
  • Implement, test, and modify ERP software for upgrades and interfaces.
  • Conduct detailed troubleshooting and analysis for ERP support issues.
  • Prepare custom SQL reports and analyze financial data as needed.
  • Document operational processes and develop best practices for ERP usage.
  • Serve as a liaison between the Finance Department and IT for accounting projects.

Benefits

  • Generous leave package including vacation and sick days.
  • Variety of insurance options, including health, dental, and pet insurance.
  • Participation in the Wisconsin Retirement System for retirement benefits.
  • Flexible work schedules and employer-paid training programs.
  • Access to an Employee Assistance Program and employee discounts.
Full Job Description
Salary : $93,996.50 - $113,478.30 Annually
Location : City County Building 210 Martin Luther King Jr. Blvd., Madison, WI
Job Type: PERMANENT FULL TIME
Job Number:
Department: Finance Department
Opening Date: 06/02/2026
Closing Date: 6/24/2026 11:59 PM Central
Comp. Group/Range: 18/12

General Description

This position is essential for managing and overseeing the City's Enterprise Resource Planning (ERP) system, as well as other subsidiary systems that the City utilizes.

The Finance Department seeks an experienced accounting professional with strong project management and analytical skills to direct, lead, and conduct ERP training activities; and work with Finance and agency staff on project and grant system set-ups and allocations. This position is responsible for custom financial report analysis and creation, and will perform professional, technical, and supervisory responsibilities related to software modifications, upgrade testing, system conversions, and interfaces, as well as provide assistance to others regarding ERP support incidences and financial application functionality.

This position is part of a career progression series that is structured to provide advancement from Enterprise Accountant 1 to Enterprise Accountant 2 as a function of the employee's career development.

Examples of Duties and Responsibilities

Manage and Oversee the City's ERP System
  • Provide technical assistance in the use and operation of ERP software applications including directing end-users through procedural processing and complex accounting transactions.
  • Prepare and distribute electronic training documentation including testing scripts, application manuals, and presentation materials.
  • Implement, test, and modify ERP software applications including upgrades, conversions and interfaces to other financial subsidiary solutions.
  • Perform detailed analysis, troubleshooting, and testing to resolve ERP production support incidences with software provider.
  • Document desired system functionality for software vendor, review system enhancement requests.
  • Analyze the need for and prepare custom SQL reports, system queries or Microsoft Excel cube functionalities as directed.
  • Work on other utility applications such as: utility billing, revenue and special assessment billings, work orders, inventory, and other asset management solutions.
  • Research provider products on existing and newer software functionality including future product capabilities.
  • Serve as the subject matter expert for the City's ERP system.
Support and Analysis
  • Conduct monthly and year-end closing procedures within the ERP system.
  • Perform analysis and closures of projects.
  • Oversee and assist with ERP project set-ups including funding and expenditure account strings.
  • Ongoing payroll support.
  • Analyze, resolve, and maintain Tyler Case log issues.
Other
  • Document current operational processes and work to develop best business practices.
  • Adhere to GASB standards for accounting/functional, and technical documentation and implementation methodology.
  • Cross train and assist to develop Finance Department Staff in the use of ERP application functionality.
  • Serve as the technical liaison to the Information Technology Department for accounting related projects and special work assignments.
  • Perform other duties as assigned.

Minimum Qualifications

  • Four (4) years of experience with the following:
    • System administration and/or project management of an Enterprise Resource Planning (ERP) System;
    • Computer software applicable to the duties of the position, such as the Microsoft Suite (including advanced Excel proficiency) and ERP systems; AND
  • One (1) year of experience leading others in the performance of their duties.
-OR-
  • Bachelor's degree in Accounting, Computer Science, Finance, or a closely related field;
  • Three (3) years of experience working with an Enterprise Resource Planning (ERP) system; AND
  • One (1) year of experience leading others in the performance of their duties.
Other combinations of training and/or experience which can be demonstrated to result in the possession of the knowledge, skills, and abilities necessary to perform the duties of this position will also be considered.
The City of Madison strives to provide exceptional customer service to all its residents and visitors. Therefore, successful candidates will have demonstrated ability to effectively work with multicultural communities.
For the complete list of the knowledge, skills, and abilities, please reference the

Special Requirements
Ability to meet transportation needs of this position.
Physical Requirements:
Work is primarily sedentary in nature and performed in an office environment. Employees will be expected to use standard office equipment such as a telephone, computer, calculator, copier, and fax machine.
The City of Madison offers excellent pay and benefits for employees. City Ordinances, handbooks, and labor contracts provide specifics; the description here is not to be considered a binding statement but offers an informal summary.
Compensation
The City of Madison strives to pay competitive wages. View the current for pay for all classifications. Employees receive increases based on tenure with the City.
Benefits
The City offers a competitive benefits package, including a generous leave package, a variety of insurance options, and non-traditional benefits such as optional pet insurance, a bus pass for all employees, and the possibility of flexible work schedules. A brief summary of benefits is listed below. Please visit our for more information.

Leave
Vacation is earned upon starting employment and can be used after completion of probation. The general vacation schedule is below.
0-3 years 10 work days of vacation
After 3 years 12-1/2 days
After 7 years 15 days
After 11 years 17-1/2 days
After 15 years 20 days
After 19 years 25 days
After 27 years 27 days
Employees earn 3.5 personal days in addition to vacation.
Employees receive eight official paid holidays (New Year's Day, Martin Luther King, Jr. Holiday, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving, Christmas Day), as well as 3 paid leave days (the Friday after Thanksgiving, Christmas Eve, New Year's Eve).

Employees also earn 13 sick days annually that may accrue to a total of 150 days.

Retirement
The City of Madison participates in the Wisconsin Retirement System through the State of Wisconsin Department of Employee Trust Funds.
Insurance
The City of Madison offers a variety of optional insurance programs including:
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Pet Insurance
  • Life Insurance
  • Income Continuation Insurance (for short and long-term disability)
  • Long Term Care Insurance

Other Benefits
The City offers numerous other benefits and programs for employees, including:
• 457(b) deferred compensation plans
• Employee Assistance Program
• Bus Pass on Madison Metro
• Flexible Work Schedules
• Employer-paid Training
01

Do you have at least one (1) year of experience leading others in the performance of their duties? (This may have involved direct supervision or management, project leadership, etc.)
  • Yes
  • No

02

If you answered Yes to the previous question, please briefly describe how you gained experience leading others in the performance of their duties.
03

Do you have a Bachelor's (or higher level) degree in Accounting, Computer Science, Finance, or a closely related field? (Please note that a degree is not required for this position)
  • Yes
  • No

04

If you answered Yes to the previous question, please list your degree type(s) and field(s) of study below (For example: Bachelor's in Accounting, Master's in Finance).
05

How much experience do you have performing project management for an Enterprise Resource Planning (ERP) system? (This would involve guiding a complex, organization-wide process of configuring, testing, and deploying the software)
  • Four (4) or more years
  • Three (3) to less than four (4) years
  • Two (2) to less than three (3) years
  • One (1) to less than two (2) years
  • Some, but less than one (1) year
  • None

06

How much experience do you have performing system administration for an ERP system? (This would involve managing user permissions, overseeing software updates, monitoring license compliance, and troubleshooting system-wide errors)
  • Four (4) or more years
  • Three (3) to less than four (4) years
  • Two (2) to less than three (3) years
  • One (1) to less than two (2) years
  • Some, but less than one (1) year
  • None

07

How much experience do you have performing database administration for an ERP system? (This would involve ensuring the integrity, backup, and performance of the central database that the ERP system relies on)
  • Four (4) or more years
  • Three (3) to less than four (4) years
  • Two (2) to less than three (3) years
  • One (1) to less than two (2) years
  • Some, but less than one (1) year
  • None

08

How much experience do you have performing security and compliance for an ERP system? (This would involve managing role-based access to ensure employees only have access to data required for their specific roles and ensuring the system meets regulatory standards)
  • Four (4) or more years
  • Three (3) to less than four (4) years
  • Two (2) to less than three (3) years
  • One (1) to less than two (2) years
  • Some, but less than one (1) year
  • None

09

How much experience do you have performing an oversight or strategic role for an ERP system? (This would involve serving as an agency-level super user or subject matter expert for ERP software and processes, and acting as a liaison between end users and IT administrators)
  • Four (4) or more years
  • Three (3) to less than four (4) years
  • Two (2) to less than three (3) years
  • One (1) to less than two (2) years
  • Some, but less than one (1) year
  • None

10

How much experience do you have providing IT or Helpdesk support for an ERP system? (This would involve serving as the first point of contact for end users experiencing login issues or for users who need technical support)
  • Four (4) or more years
  • Three (3) to less than four (4) years
  • Two (2) to less than three (3) years
  • One (1) to less than two (2) years
  • Some, but less than one (1) year
  • None

11

How much experience do you have performing a functional or operational role within an ERP system? (This would involve entering data, managing workflows, and executing processes within specific ERP modules)
  • Four (4) or more years
  • Three (3) to less than four (4) years
  • Two (2) to less than three (3) years
  • One (1) to less than two (2) years
  • Some, but less than one (1) year
  • None

12

Please indicate your level of proficiency in using Microsoft Excel.
  • No experience
  • Basic (Perform basic data entry and simple formatting)
  • Intermediate (Perform data manipulation, apply logical operators, query data sets)
  • Advanced (Manipulate massive datasets, automate workflows, design models for data analysis)

Required Question

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