ServiceNow

Enterprise Account Executive - SLED

ServiceNow$110K — $130K *
Education, Government & Non-Profit
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of software or solutions sales experience
  • Established relationships with State and Local Government clients
  • Proven experience in generating new business and negotiating deals
  • Track record of meeting or exceeding sales targets
  • Experience integrating AI into workflows and decision-making processes
  • Ability to grasp overarching IT strategies and objectives
  • Promotes customer success in a collaborative team environment
  • Willingness to travel up to 30% of the time

Responsibilities

  • Develop relationships with C-suite executives across sales
  • Lead account strategy and collaboration with virtual team members
  • Act as a trusted advisor by understanding customer needs and IT roadmaps
  • Identify and engage necessary support resources for deal progression
  • Drive net new business growth through strategic account planning
  • Accelerate platform adoption and expand AI usage in customers' operations
  • Deliver measurable outcomes for State and City/Local government accounts

Benefits

  • Flexible work arrangements including hybrid options
  • Opportunities for travel across the Southeast US
  • Access to a supportive team and broad resource network
  • Opportunity to work with cutting-edge AI solutions
  • Engagement with high-level executives in government sectors
Full Job Description
Job Description

This is an opportunity to support our rapid revenue growth for all of the AI native solutions across state and local governments in the US Souh East Region. The role does require hybrid in office presence, with travel across the region as required.

You will drive net new business growth by helping customers transform how work gets done through ServiceNow's AI-powered platform. Success comes from developing strategic account plans, identifying business priorities, and aligning customers to the right mix of workflow, data, AI, and industry solutions. Through territory planning, executive engagement, and consultative selling, you will accelerate platform adoption, expand consumption of AI and digital workflows, and deliver measurable business outcomes across your assigned State and City / Local government accounts.

What you get to do in this role:
  • Develop relationships with multiple C-suite personas (e.g., CFO, CIO, COO, CDO) across all product sales
  • Oversee client relationship mapping to the account team, orchestrating an account strategy while leading across a broad virtual team (Solutions Consultants, Solutions Specialist, Success resources, Partners and Marketing, etc.)
  • Be a trusted advisor to your customers by understanding their business and advising on how ServiceNow can help help their IT roadmap
  • Identify the right specialist/ support resources to bring into a deal, at the right time


Qualifications

To be successful in this role you have:
  • 5+ years of sales experience within software OR solutions sales organization
  • Experience establishing trusted relationships with current and prospective clients and other teams selling to State and Local Government customers.
  • Experience producing new business, negotiate deals, and maintain healthy Deputy Director and above level relationships
  • Experience achieving sales targets
  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
  • The ability to understand the "bigger picture" and our plans around IT
  • Experience promoting a customer success focus in a "win as a team" environment
  • Willingness to travel up to 30%


Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

About ServiceNow

ServiceNow provides cloud-based solutions that define, structure, manage, and automate services for enterprise operations in North America, Europe, the Middle East, Africa, the Asia Pacific, and other countries. The company offers service management solutions, including incident, problem, change, request, and cost management as well as service catalogs; and IT, HR, facilities, and field service management solutions. It also provides IT operations management solutions covering service mapping, delivery, and assurance solutions; business management solutions such as financial management, project portfolio suite, vendor performance management, and performance analytics as well as governance, risk, and compliance; and application development services.

ServiceNow Careers

Join the dynamic team at ServiceNow, a global leader in digital workflow solutions, where innovation and leadership converge to shape the future of work. At ServiceNow, we offer more than just job opportunities; we provide a platform for professional growth and a chance to be part of a culture that values diversity, creativity, and continuous learning.

Work You’ll Do

Embark on a career journey with ServiceNow and contribute to the world’s leading enterprises' digital transformation. Our team is at the forefront of developing cutting-edge technologies that improve how people work. With ServiceNow, you will use your skills to impact businesses and industries profoundly, driving efficiency and innovation.

Join Our Market-Leading Team

ServiceNow is not just another technology company. We are a team that thrives on diversity and leadership, fostering an inclusive environment that promotes growth and development. Our commitment to diversity training ensures that every team member can achieve their potential.

Innovative Work

ServiceNow is home to more than 10,000 dedicated professionals who lead the charge in digital workflows and enterprise solutions. As part of our team, you will engage in projects that merge technology with practical applications, creating revolutionary products that advance how services are delivered and managed.

Career Development

At ServiceNow, your career trajectory is filled with boundless opportunities. We support your growth with robust training programs, leadership development courses, and access to global challenges. Whether you are looking for an internship, full-time position, or leadership role, ServiceNow equips you with the tools to excel.

Be Part of a Great Team

Working at ServiceNow means being part of a community that values teamwork and innovation. Our collaborative environment encourages networking and sharing ideas, making our workplace vibrant and dynamic. The benefits of joining ServiceNow extend beyond comprehensive health and wellness; they include fostering professional connections and friendships that last a lifetime.

Explore Job Opportunities and Internships

Whether you’re a seasoned professional or a recent graduate, ServiceNow offers a range of employment options to suit your career goals. From internships that provide real-world experience to full-time positions that challenge you to leverage your expertise, we are committed to hiring the best talent.

Stay Connected

Join Our Team Search open positions that match your skills and interests. At ServiceNow, we look for passionate, curious, and solution-driven team players. Explore the possibilities that await you at a company that is committed to your professional success.

Keep Up to Date

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ServiceNow Careers

Empowering professionals to achieve more, ServiceNow is where careers are future-proofed, and ambitions are realized. Join us in our journey of growth and innovation.
Learn more about ServiceNow
Size
16,881 employees
Market Cap
$76.5 billion
Industry
Net Income
$118.5 million
Founded
2004
5 Year Trend
+33.5%
Revenue
$4.5 billion
NASDAQ

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