Enterprise Account Executive, Financial Services

Talkdesk

$240K — $280K *
Finance & Insurance
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years of outside/direct sales experience in Enterprise software, preferably SaaS, with proven quota achievement.
  • Experience in selling to Financial Services accounts with strong analytical and business acumen.
  • Skilled in strategic value-based selling to executive levels (CXO and above).
  • Extensive contract negotiation and development experience, with a demonstrated ability to develop relationships across complex sales.
  • Comfortable in dynamic startup environments, exhibiting flexibility and adaptability to various challenges.
  • A Bachelor's degree or equivalent educational background.

Responsibilities

  • Drive new business and close opportunities within large enterprise accounts in the Finance sector.
  • Foster relationships with business units and expand the overall enterprise customer base.
  • Develop and maintain close ties with strategic alliances to enhance business interactions.
  • Manage the complete sales process, collaborating with cross-functional teams to support customer needs.
  • Lead the creation of innovative solutions that highlight Talkdesk's competitive edge in the marketplace.
  • Exceed sales goals by managing and executing Talkdesk's overall sales strategy and process.
  • Communicate customer insights and market intelligence back to internal teams for alignment.

Benefits

  • Comprehensive medical, dental, vision, life, and disability insurance, along with an Employee Assistance Program (EAP).
  • 401(k) retirement plan with company contributions.
  • Uncapped paid time off for exempt employees and a structured program for non-exempt employees, subject to approval.
  • Fourteen paid holidays annually and uncapped paid sick leave for exempt employees.
  • Dynamic workplace suited for innovation and impact, emphasizing work-life balance.
Full Job Description
Responsibilities:
  • Responsible for new business development within large enterprise accounts and closing of opportunities within the Finance industry
  • Foster and expand the company's relationship with business units, divisions and the overall enterprise customers
  • Create and cultivate a close relationship with strategic alliances
  • Understand the customers' business strategy and direction and manage a long term, sustainable business portfolio
  • Manage the end to end sales process through engagement of appropriate resources such as Sales Engineers, Professional Services, Executives, Partners etc.
  • Bringing innovative ideas that showcase case Talkdesk's competitive advantage and disruptive mindset
  • Meet and exceed quarterly and annual revenue/quota through the management and execution of the Talkdesk sales process
  • Develop a comprehensive sales strategy and a sales plan that ensures consistent achievement of objectives over the short- and long-term for your coverage model
  • Build lasting, meaningful relationships with other members of management, team, and prospect/customer community
  • Build and align with the Talkdesk sales Go-to-Market plan to develop and own accountability for region's market segmentation and targeted accounts
  • Develop essential internal relationships to provide the support necessary to manage accounts and close deals
  • Communicate accurate and realistic forecast information to the management team per our process and policy
  • Communicate market reaction and needs back to headquarters in a productive manner
  • Take an active role in solving problems, which involve other functional areas, instead of "dumping problems at the factory door"
  • Take the lead in prioritizing the needs of customers so that engineering and other functional areas can focus on the right tasks and issues

Requirements:
  • Travel required: 50%+
  • Previous experience in selling Enterprise software solutions into Financial Services related accounts
  • 8+ years of outside/direct sales experience carrying / exceeding quota, preferably SaaS
  • Experience positioning through strategic value based selling
  • Experienced in selling SaaS-based solutions, managing complex sales practices and solution-based selling to CXO, senior management and director-level individuals
  • Analytical, with strong business acumen
  • Flexible personality, able to adapt to surroundings
  • Analytical and business deal-making capability, ability to ferret out opportunities, create positive relationships, find the hidden issues during due diligence, and bring the transaction to closure successfully
  • Demonstrated track record in the planning, development, and implementation of new business activity involving leading-edge technology
  • Proven ability to grow revenues to a substantial level and scale bookings growth and net-new customers
  • Excellent communication and presentation skills
  • Extensive negotiation and contract development experience
  • Comfortable operating in a fast-paced, dynamic startup environment
  • CCaaS knowledge is a plus
  • BA/BS degree


Pay Range (OTE Pay): $240,000-280,000

Other Types of Pay: Based on level and role the employee may be eligible for long term incentives in the form of equity and short term incentives of either bonus or commission.

Health Insurance: Medical, Dental, Vision, Life and Disability Insurance, Employee Assistance Program (EAP).

Retirement Benefits: 401(k) plan

Paid Time Off: Talkdesk offers an uncapped paid time off program for exempt employees and an accrual-based program for non-exempt employees; both are subject to manager approval and consistent with business needs.

Paid Holidays: Talkdesk offers 14 paid holidays each year.

Paid Sick Leave: Exempt employees have uncapped paid time off and non-exempt sick leave follows accrual standards; both are subject to manager approval and consistent with business needs.

Method of Application: Apply online.

Application Window: The application window is expected to close at least 3 days from the posting date. The application was posted on 08/12/2026.

Benefits and perks listed above may vary based on the nature of your employment with Talkdesk.



Work Environment and Physical Requirements:

Primarily office-environment work, extended periods of sitting or standing, computer-based work. Limited lifting, and equipment usage limited to computer-related equipment (keyboards, mouse, etc.)

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