HTC Global Services

Engineering Program Manager

HTC Global Services • $90K — $130K *
Dearborn, MI 48126In-Person
Information Technology
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's Degree
  • 4+ years of IT experience
  • 1+ years of Program Management experience
  • Strong expertise in Project and Program Management
  • Proficiency in Jira and Agile environments
  • Excellent conflict and stakeholder management skills
  • Ability to communicate complex technical concepts to executives

Responsibilities

  • Drive delivery planning and governance aligned with business priorities
  • Establish frameworks and processes for efficient project execution
  • Collaborate with leadership to prioritize work strategically
  • Manage backlog structure and delivery milestones
  • Focus engineering efforts on high-value initiatives
  • Coordinate cross-team integration and planning activities
  • Identify and mitigate delivery risks and escalate issues when required
  • Maintain project documentation and progress reporting in Jira
  • Ensure initiatives have clear acceptance criteria and measurable outcomes
  • Validate completed work with stakeholders against defined criteria
  • Support continuous improvement of planning and delivery processes
  • Promote standardized execution practices across teams
  • Build partnerships across various functional areas to drive alignment
  • Utilize metrics to inform planning and decision-making

Benefits

  • Hybrid work model
  • Opportunities for continuous learning and professional development
  • Collaborative work environment across diverse teams
  • Access to modern tools and technologies
  • Engagement with cross-functional leadership
  • Emphasis on delivering high-value outcomes for the business
Full Job Description
Job Title

Engineering Program Manager

Overview

We are seeking an experienced Engineering Program Manager to drive structured execution across cross-functional engineering initiatives. This role requires someone who can bring clarity to complex programs, establish delivery processes, manage priorities, and ensure successful execution while partnering closely with engineering, product, and program leadership.

Key Responsibilities
  • Drive consistent delivery planning and governance to ensure work aligns with business priorities.
  • Establish delivery frameworks, planning processes, governance cadence, reporting standards, and backlog management practices.
  • Collaborate with engineering, product, and program leadership to prioritize work based on strategic objectives.
  • Manage domain backlog structure, planning activities, delivery milestones, scope, and dependencies.
  • Ensure engineering capacity is focused on high-value initiatives.
  • Coordinate cross-team planning, sequencing, and integration activities.
  • Identify, track, and mitigate delivery risks and dependencies while escalating issues when appropriate.
  • Maintain accurate project artifacts, dashboards, and reporting within Jira.
  • Provide timely communication to stakeholders regarding project progress, risks, and changes.
  • Ensure initiatives include clearly defined acceptance criteria and measurable business outcomes.
  • Validate completed work against acceptance criteria and expected outcomes with engineering and program stakeholders.
  • Participate in cross-functional work intake and planning activities.
  • Support continuous improvement of planning, discovery, and delivery processes.
  • Promote consistent execution using standardized templates, governance, and delivery practices.
  • Build strong partnerships across engineering, product, design, systems, testing, operations, quality, release management, and other cross-functional teams.
  • Drive alignment through documented decisions, transparent planning, and effective communication.
  • Use delivery metrics, risks, dependencies, and program health indicators to support planning and leadership decision-making.

Required Qualifications
  • Bachelor's Degree
  • Minimum 4 years of IT experience.
  • Minimum 1 year of Program Management experience.
  • Strong expertise in Project Management and Program Management.
  • Experience with Project Planning.
  • Proficiency with Jira.
  • Experience working in Agile software development environments.
  • Strong technical communication skills.
  • Excellent conflict management and stakeholder management abilities.
  • Ability to manage cross-functional programs, priorities, risks, dependencies, and delivery planning.
  • Experience creating executive-level status updates and communicating complex technical initiatives to diverse audiences.

#LI-Hybrid #LI-BR1

About HTC Global Services

HTC Global Services is a global provider of IT and Business Process Services and Solutions. Founded in 1990, HTC is headquartered in Troy, Michigan with delivery centers across multiple locations in North America, Europe, India, and Malaysia. HTC is an Inc. 500 Hall of Fame company and has been recognized by numerous industry and trade publications as a top provider of services. HTC has a strong client base of Global 2000 customers. HTC has a strong focus on healthcare, retail, financial services, and automotive verticals. HTC has a strong commitment to corporate social responsibility and has been recognized for its contributions to the community.
Learn more about HTC Global Services
Size
17,575 employees
Industry
Information Technology
Founded
1990
NASDAQ
HTCKF
* Ladders Estimates

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