We9re looking for an Engineering & Product Operations Lead to help scale how our product organization operates.
You9ll work directly with the engineering and product leadership team to build the systems, processes, and operating cadence that help Engineering, Product, and Design move faster with more clarity and accountability and observability. One day you might be redesigning sprint planning, the next building a dashboard for executive visibility, coordinating a major launch, streamlining onboarding for new engineers, or eliminating a workflow that9s wasting everyone9s time.
This role is part operator, part builder, part strategist. You9ll sit at the center of the EPD organization and help turn a fast-growing startup into a high-performing machine.
What you9ll do:Own core operating cadences including sprint and cycle planning, roadmap reviews, retrospectives, launch readiness, and SDLC processes.- Drive consistency across Engineering, Product, and Design while ensuring priorities, decisions, and accountability are visible across the organization.
- Create and maintain dashboards tracking engineering velocity, roadmap progress, feature adoption, reliability, and customer issues.
- Surface risks, bottlenecks, and dependencies early, and help leadership make better decisions with clear data.
- Serve as the connective tissue between EPD and go-to-market teams, translating product priorities into materials for Sales, Customer Success, and Support.
- Ensure customer feedback and field insights flow back into Product, and coordinate launch planning, communications, enablement, and rollout readiness.
- Own intake and triage for bugs, feature requests, and technical debt, and identify and remove operational bottlenecks.
- Build lightweight tooling and automations (Retool, Zapier, Linear, scripts, AI tools, etc.) and manage EPD tooling and vendors.
- Own engineering onboarding and key team rituals (e.g., Engineering All Hands).
- Help maintain a high-functioning, low-drama operating environment as the company scales.
What we9re looking for:
- 5+ years of experience operating within Engineering, Product, or technical organizations at a high-growth startup.
- Loves creating order from ambiguity while understanding startup dynamics.
- Can move comfortably between strategy and execution.
- Is highly organized without becoming process-heavy.
- Can earn trust from engineers, product managers, designers, and executives.
- Is technical enough to understand engineering workflows and systems.
- Enjoys building internal tools, automations, and dashboards.
- Has strong written and verbal communication skills.
- Notices inefficiencies and instinctively fixes them.
Location:- San Francisco. We9re an in-person team - 5 days in the office. At this stage, proximity genuinely accelerates product quality and team cohesion.
