Engineering Manager, Merchant, AI/ML

DoorDash

• $193K — $285K *
Consumer Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years of experience in machine learning and AI engineering
  • 2+ years in a leadership role managing ML engineers and applied scientists
  • Proven track record of deploying AI/ML systems at scale
  • Expertise in areas like computer vision, natural language processing, or generative models
  • Strong communication and cross-functional collaboration skills
  • Ability to define clear roadmaps for engineering teams
  • Passion for team building and mentoring talent

Responsibilities

  • Lead and develop a team of AI/ML engineers to create machine learning solutions
  • Define and execute a multi-year strategy for AI product development
  • Collaborate with product and operations teams to address merchant pain points
  • Manage the complete lifecycle of ML systems from ideation to continuous improvement
  • Drive innovations in multimodal AI and generative AI content creation
  • Cultivate an engineering culture focused on experimentation and measurable impact
  • Mentor engineers and foster a high-impact team environment

Benefits

  • 401(k) plan with employer matching
  • 16 weeks of paid parental leave
  • Wellness benefits and commuter benefits match
  • Flexible paid time off for salaried roles
  • Medical, dental, and vision benefits
  • 11 paid holidays and disability insurance
  • Family-forming assistance and mental health program
Full Job Description
About the Role

We're looking for an Engineering Manager to lead the Mx AI/ML team, driving the design and deployment of next-generation AI product solutions that power our merchant experiences.

This is a highly cross-functional leadership role - you'll collaborate with product, design, operations, and data science teams to define the AI roadmap, guide technical direction, and deliver end-to-end AI/ML solutions at massive scale.

You'll lead a team of talented ML engineers who are building real AI products delivered to merchants' fingertips, helping them become more successful on DoorDash.
You're excited about this opportunity because you will...
  • Lead and grow a team of exceptional AI/ML engineers developing production-grade machine learning and generative AI solutions for the merchant ecosystem.
  • Define a multi-year strategy and execute the AI roadmap across key Mx pillars - Onboarding, Menu Media Understanding & Generation, Menu Metadata Intelligence, and Agentic Task Automation.
  • Partner with product and operations to translate merchant pain points into scalable AI-powered solutions.
  • Own the end-to-end lifecycle of ML systems - from ideation and experimentation to productionization and continuous improvement.
  • Drive innovation in multimodal AI, LLM-driven assistants, and GenAI content creation.
  • Foster a strong engineering culture emphasizing experimentation, reliability, and measurable business impact.
  • Mentor and develop engineers, shaping the next generation of applied AI leadership at DoorDash.

You can find out more on our ML blog here
We're excited about you because you have...
  • 7+ years of industry experience in machine learning and AI engineering, including 2+ years of leadership experience managing applied scientists and ML engineers.
  • A proven track record of building and deploying AI/ML systems at scale, with shipped AI-powered products that have reached millions of users.
  • Broad knowledge of machine learning and technical depth in one or more areas: computer vision, natural language processing, generative models, or large-scale agent systems.
  • Strong communication skills and the ability to partner effectively with cross-functional stakeholders.
  • A demonstrated ability to define clear roadmaps and execution plans to deliver team success.
  • A passion for building teams, mentoring talent, and cultivating an inclusive, high-impact culture.
  • Experience at the intersection of product and engineering, using AI to solve real customer problems.


Compensation

The successful candidate's starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee's work location. Ranges are market-dependent and may be modified in the future.

In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.

DoorDash cares about you and your overall well-being. That's why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.

To learn more about our benefits, visit our careers page here.

See below for paid time off details:
  • For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
  • For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).


The national base pay range for this position within the United States, including Illinois and Colorado.

$193,800-$285,000 USD

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