Johnson & Johnson

Engineer, Software & Controls Support

Johnson & Johnson$92K — $110K *
Pharmaceuticals & Biotech
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree preferred in Industrial/Systems, Computer Science, or Information Systems.
  • Minimum 4 years engineering experience with a relevant degree, or 10 years of direct experience in software quality testing and support.
  • Experience in warehousing/distribution or production environments in a technical role.
  • Hands-on experience with equipment/system implementation and engineering change controls.
  • Technical expertise in MES or WES applications, knowledge of MSSQL and SSRS is preferred.
  • Strong problem-solving skills, keen attention to detail, and effective communication abilities.

Responsibilities

  • Facilitate troubleshooting and support for warehouse execution systems and automation controls.
  • Own and manage support ticket inventory, prioritization, and communication with suppliers.
  • Oversee usability and uptime of testing environments; ensure compliance with licensing and versioning standards.
  • Maintain and ensure current and approved documentation for design specifications and qualifications.
  • Build and execute validation plans, test scripts, and maintain traceability of records.
  • Conduct root cause analyses to identify opportunities impacting throughput and quality.

Benefits

  • 100% onsite presence required for effective job performance.
  • Opportunity to work with a leading global distribution hub in the medical technology sector.
  • Engagement in a hands-on role within the production environment to ensure success.
  • Potential to travel domestically and internationally up to 10%.
  • Possibility of working occasional weekends during automation deployments.
Full Job Description
Job Function:
Supply Chain Engineering

Job Sub Function:
Automation Engineering

Job Category:
Scientific/Technology

All Job Posting Locations:
Mooresville, Indiana, United States of America

Job Description:

About MedTech

Fueled by innovation at the intersection of biology and technology, we're developing the next generation of smarter, less invasive, more personalized treatments.

Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech

An internal pre-identified candidate for consideration has been identified. However, all applications will be considered.

We are searching for the best talent for Engineer, Software & Controls Support.

The Sr Software & Controls Support Engineer oversees all lower environment software validation testing and software project delivery for two business critical technology platforms supporting the DePuy Synthes global distribution hub in Mooresville, IN. Our mission is to be undeniably the best distribution center within the worldwide DePuy Synthes network. We do that through relentless focus on our customers, pursuit of E2E systems refinement, and fostering a culture of excellence.

You will be responsible for:

  • Facilitating daily troubleshooting and support activities for warehouse execution systems and automation controls, in partnership with our technology suppliers and with onsite technology users


  • Providing end-to-end ownership of our support ticket inventory, aging, prioritization, and communication program, while ensuring technology suppliers are pursuing development and QA testing according to planned timelines


  • Overseeing the usability and uptime performance of WES testing environments, while partnering with suppliers to ensure licensing, simulation, and versioning are maintained to current standards


  • Ensuring design specification, qualification, and change control documentation is current, controlled, and approved to meet quality, and information security requirements


  • Building and executing validation plans, system test scripts, protocols, and reports; maintain and ensure appropriate traceability of records


  • Conducting structured root cause analyses to find opportunities that impact throughput, quality, service, or reliability goals; exemplify a service mentality and proactively collaborate with team members in hands-on aspects of system testing and verification


Qualifications

Education:

  • Bachelor's degree is preferred, with focus in Industrial/Systems, Computer Science, or Information Systems


Experience and Skills

Required:

  • Minimum four (4) years of engineering work experience with Bachelor's degree, or minimum (10) years of direct experience in software or Rockwell controls quality testing, deployment, and support


  • Experience in warehousing/distribution or production environments in a technical role


  • Hands-on experience implementing equipment and systems; providing technical contribution to software deployments and engineering change controls


  • Ability to be a technical administrator and authoritative user of an MES or WES application, with hands-on computer system validation, MSSQL, and SSRS experience preferred


  • Strong problem-solving, attention to detail, and frequent communication are required, including the ability to write technical and non-technical documents, rationalize conclusions and recommendations, and present information effectively to leadership


  • Ability to excel in an inclusive work and fast-paced environment that incorporates a diverse range of team member perspectives and priorities


  • This is not a desk job; active engagement in the physical production environment with systems, equipment, and people is critical to success


Preferred:

  • Prior experience in pharmaceutical or medical device manufacturing or warehousing/distribution


  • ASTQB certification


  • Working knowledge of Exacta WES, Rockwell Studio 5000, VMware, Windows Server, JIRA, MSSQL, and Oracle DB


  • Supervisory experience in software quality assurance and development


  • Experience leading multi-functional low to mid-level complexity projects


Other:

  • Able to travel up to 10% of domestic and international travel


  • This role requires 100% onsite presence, Mon - Fri, to be effective


  • Occasional weekend hours may be necessary during automation deployments


#LI-Onsite

Required Skills:

Preferred Skills:
Analytical Reasoning, Artificial Intelligence (AI), Controls Compliance, Cross-Functional Collaboration, Industry Analysis, Innovation, Lean Supply Chain Management, Machine Learning (ML), Project Management, Prototyping, Robotic Automation, Science, Technology, Engineering, and Math (STEM) Application, Scope Management, Systems Development, Technologically Savvy, Testing

About Johnson & Johnson

Scio Diamond creates single-crystal Type IIa diamonds for the jewelry market and for industrial applications. It employs a patent-protected chemical vapor deposition (CVD) process in a precisely controlled laboratory setting to produce diamonds. It was founded in 2009 and is headquartered in Greenville, South Carolina.

Johnson & Johnson Careers

Joining Johnson & Johnson provides an unparalleled opportunity to be a part of a global team of professionals dedicated to blending care, science, and innovation to profoundly change the trajectory of health for humanity.

Work You’ll Do

At Johnson & Johnson, you will engage in work that matters. Join our community of professionals in health care to drive significant and impactful changes across the globe. Our team at Johnson & Johnson leads with science and heart in sectors from pharmaceuticals to medical devices and consumer health products.

Transform Health Care

Leverage Johnson & Johnson’s culture of innovation to transform health care and improve the lives of people around the world. Our collaborative environment encourages leadership and growth, allowing you to pioneer new strategies for health care solutions with a diverse team of experts.

Innovative Work

Engage in groundbreaking work that enhances how care is delivered on a global scale. Johnson & Johnson’s commitment to innovative health solutions results in dynamic career paths filled with opportunities for professional growth and development.

Be Part of a Great Team

Our team at Johnson & Johnson thrives on collaboration and diversity. You will work alongside over 130,000 employees globally who are committed to making a lasting impact. With a culture that values diversity training and leadership, you are supported in both personal and professional growth.

Future-Proof Your Career

Johnson & Johnson offers a myriad of job opportunities and employment benefits designed to help you meet your career and personal goals. Our employees enjoy comprehensive benefits, including health insurance, retirement plans, and family-friendly policies that pave the way for a fulfilling career and life balance.

Explore Job Opportunities and Internships

Whether you’re looking to start your career or take it to the next level, Johnson & Johnson offers positions ranging from internships to leadership roles across various sectors. Enhance your skills through hands-on experience and our extensive networking and mentorship programs.

Johnson & Johnson Leadership and Development

Our commitment to leadership and continuous learning is at the core of our employment philosophy. Every position offers chances to lead, learn, and innovate. We provide extensive training programs and development courses that prepare you for the future of health care.

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Learn more about Johnson & Johnson
Size
141,700 employees
Market Cap
$462.7 billion
Industry
Net Income
$14.7 billion
Founded
1886
5 Year Trend
+5.5%
Revenue
$82.5 billion
NASDAQ

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