White & Case

Engineer, Platform Operations

White & Case • $70K — $95K *
Tampa, FL 33647In-Person
Information Technology
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 2-5 years experience in an Operations Engineer role
  • Strong understanding of application and infrastructure design
  • Proven teamwork abilities among skilled technical professionals
  • Effective communication with cross-cultural teams and stakeholders
  • Competency in analyzing and resolving complex logical and interpersonal issues
  • Strong multitasking skills in a fast-paced environment
  • Proficient analytical skills with a quick learning capability
  • Self-motivated and adaptable, with international experience as a plus

Responsibilities

  • Provide cloud administration and engineering support across core platforms like Ansible and GitHub
  • Triage and resolve operational support tickets for systems and workflows
  • Troubleshoot automation failures and communicate resolution to stakeholders
  • Maintain Azure resources and monitor operations outside team control
  • Manage ongoing operational hygiene tasks, including credential rotation and resource cleanup
  • Collaborate with specialists for issue escalation and minimized operational disruptions
  • Stay informed on emerging cloud technologies and trends

Benefits

  • Work within a dynamic global team
  • Opportunity to develop and apply expertise in Infrastructure Operations
  • Exposure to a wide range of cloud and infrastructure technologies
  • Engagement with diverse professional teams across cultures
  • Flexibility in working hours, including potential travel opportunities
Full Job Description
Position Summary

You will work in a highly dynamic global team to help administer and operate the worldwide infrastructure for White and Case. Your expertise in Infrastructure Operations will enable the team to be more efficient through processing and troubleshooting skills. You will provide administration towards a uniform best practice approach for technology processing and implementation using Infrastructure and Cloud technologies.

You will share the responsibility for the administration and operation of the global infrastructure technology and methods within the Firm's complete technology portfolio, in particular around the operations of applications, services and infrastructure.

Duties and Accountabilities1

The roles and responsibilities of this job include:
  • Provide cloud administration and engineering support across the core engineering platforms, including: Ansible, Nexus, GitLab, GitHub, Wiz, New Relic, Solarwinds, Terraform, IAC
  • Triage, investigate, and resolve operational support tickets for platform tools and workflows.
  • Troubleshoot failed automation runs (e.g., Ansible workflows), identify root causes, and communicate status and resolution clearly to stakeholders.
  • Support ongoing maintenance of Azure resources, including components not fully under direct team control.
  • Proactively manage recurring operational hygiene tasks such as:
    • Expiring secrets and credential rotation follow-up
    • Untagged resource cleanup and governance support
    • Log review and data extraction for troubleshooting and audit needs
    • Reporting
  • Partner with team specialists to route and escalate issues appropriately and reduce operational interruption to strategic work.
  • Actively monitor new and emerging cloud-related technologies, trends, issues and solutions


Qualifications

The qualifications for this job include:
  • 2-5 years' experience working in an Operations Engineer environment
  • Good understanding around application and infrastructure design and conceptual thinking
  • Ability to work in teams of highly skilled technical professionals
  • Professional experience in working effectively with business stakeholders, project managers, technology teams and end users in a cross cultural environment
  • Ability to analyze and resolve complex issues, both logical and interpersonal
  • Possess strong communication skills and has significant experience with facilitating regular touchpoint calls/meetings
  • Must be able to multitask and work in a fast-paced environment
  • Strong analytical skills
  • Capable of grasping new concepts without prior experience
  • Self-motivator, independent, cooperative, flexible and creative
  • Ability to travel or work overtime, as needed
  • Fluency in English
  • International experience a plus


This role reports to
Manager, Platform Engineering

Note to Recruitment Agencies

Our internal Recruitment team manages all aspects of lateral hiring. All agencies must have signed terms of business-specific to the relevant office-before submitting any candidates. CVs or applications sent directly to White & Case partners or employees will also not be considered formal introductions. If you have questions, please contact the relevant Recruitment team. We work with our preferred suppliers when engaging agencies.

About White & Case

White & Case is a global law firm with over 40 offices in 30 countries. The firm provides legal services in areas such as antitrust, banking, capital markets, corporate and M&A, employment, environmental, intellectual property, international arbitration, litigation, project finance, real estate, restructuring, tax, and white collar. White & Case has worked with clients such as Airbus, Citigroup, Coca-Cola, ExxonMobil, Goldman Sachs, Google, HSBC, JPMorgan Chase, Microsoft, Nestle, Pfizer, and Samsung.
Learn more about White & Case
Industry
Legal & Accounting
Founded
1901
* Ladders Estimates

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