JetBlue Airways

Engineer IT Network

JetBlue Airways$90K — $128K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • BS/BA in Computer Science or related field, or equivalent experience; 4 years of related work experience considered in lieu of degree
  • 3 years of experience in a related networking field
  • Cisco Certified Network Professional -Enterprise and Security certifications with at least 2 years hands-on experience
  • Strong understanding of TCP/IP, UDP, VPN, VLAN networking technologies
  • Deep expertise with Cisco technologies, including SDA, SD-WAN, and Wireless campus fabrics
  • Experience designing and implementing routing protocols such as LISP, ISIS, BGP, and VRF
  • Strong understanding of network security practices to mitigate threats like phishing and ransomware

Responsibilities

  • Lead enterprise connectivity projects, focusing on Cisco technologies including switches and access points
  • Provide ongoing technical support for secure LAN/WAN and Wireless networks
  • Administer configuration, monitoring, and optimization of Cisco SDA and SD-WAN
  • Maintain and apply security updates to Cisco devices
  • Design and track performance metrics for operational networks
  • Identify opportunities for standardization and automation to minimize technical debt
  • Evaluate new technologies to design scalable Cisco-based connectivity solutions

Benefits

  • Comprehensive healthcare benefits
  • 401(k) plan with company match
  • Crewmember stock purchase plan
  • Short-term and long-term disability coverage
  • Basic life insurance
  • Free space available travel on JetBlue
Full Job Description
Position Summary:

Responsible for design, build, administration and support of the enterprise connectivity solutions, focusing on Cisco-based technologies including Software-Defined Access (SDA), SD-WAN, and Data Center fabrics.

Essential Responsibilities
  • Play a key role in enterprise connectivity solution projects, including installation and maintenance of Cisco switches, access points, and related technologies; collaborate with third parties to manage timelines, budgets, and troubleshoot issues
  • Provide ongoing technical support for secure enterprise LAN/WAN, SD-WAN, and Wireless networks
  • Administer and manage Cisco SDA, SD-WAN, and Wireless campus fabrics, including configuration, monitoring, and optimization
  • Apply and maintain the latest security updates to Cisco network devices (switches, routers, access points etc.)
  • Design, build and track operational performance and network utilization metrics
  • Play an active role in continuously identifying opportunities to keep technical debt minimal through standardization and automation
  • Proactively evaluate new network connectivity technologies and design scalable Cisco-based solutions
  • Partner with enterprise technology engineering team members to assess and resolve company-wide network issues in a multi-cloud hybrid technology implementation
  • Ensure all network systems remain compliant with regulatory requirements
  • Support and maintain network backups, disaster recovery processes, and replication of configurations; includes data migration, testing, and documentation of procedures
  • Support audit and compliance efforts (patch governance, documentation, controls)
  • Participate in on-call rotations and lead root cause analysis for major incidents
  • Other duties as assigned

Minimum Experience and Qualifications
  • BS/BA in Computer Science or a related technical discipline, or equivalent experience, training, or certifications; OR demonstrated capability to perform job responsibilities with a combination of a High School Diploma/GED and at least four (4) years of previous related work experience
  • Three (3) years of experience in a related field
  • Cisco Certified Network Professional -Enterprise and Security certifications with at least 2 years of hands-on experience
  • Strong understanding of networking technologies such as TCP/IP, UDP, VPN, VLAN
  • Strong working knowledge of Cisco technologies, including SDA, SD-WAN, and Wireless campus fabrics
  • Experience in implementation of routing and routed protocols; skilled in LISP, ISIS, BGP, and VRF
  • Excellent understanding of AAA (Authentication, Authorization, and Accounting) and Cisco ISE (Identity Services Engine)
  • Deep expertise in Cisco Catalyst (9K series) switching
  • Strong Layer 2/Layer 3 design (VLANs, STP, OSPF, BGP, HSRP/VRRP)
  • Strong understanding of network security practices to mitigate threats like phishing, ransomware, and unauthorized access
  • Experience in implementing security controls for identity management with Single Sign-On, Multi-factor Authentication, and Lifecycle Management (provisioning)
  • Available for occasional overnight travel (10%)
  • Must pass a pre-employment drug test
  • Must be legally eligible to work in the country in which the position is located
  • Authorization to work in the US is required. This position is not eligible for visa sponsorship

Preferred Experience and Qualifications
  • CCNA and CCNP certification preferred
  • Experience managing Cisco SDA, SD-WAN, and Wireless campus fabrics; entry-level candidates with strong potential to grow encouraged to apply
  • Proficient in Cisco networking tools and platforms; experience with Cisco DC fabrics, Viptela (or similar SD-WAN solutions), and Wireless controllers
  • Design and operation of SDA multi-fabric architecture
  • Experience in implementing policy-based segmentation (SGTs, VXLAN)
  • Experience with Cisco Catalyst Center (DNA Center), fabric edge, border, control plane node deployment
  • Prior experience with implementation of network observability tools like ThousandEyes or other similar performance monitoring tools
  • Experience with cloud networking (AWS/Azure/GCP) including VPC/VNet design, routing, peering, VPN, and hybrid connectivity
  • Expertise in cloud-native network security and traffic management (firewalls, WAF, load balancers, DNS, Zero Trust)

Crewmember Expectations:
  • Regular attendance and punctuality
  • Potential need to work flexible hours and be available to respond on short-notice
  • Able to maintain a professional appearance
  • When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft
  • Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Passion and Fun
  • Promote JetBlue's #1 value of safety as a Safety Ambassador, supporting JetBlue's Safety Management System (SMS) components, Safety Policy and behavioral standards
  • Identify safety and/or security concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue's confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report (SAR))
  • The use of ChatGPT or any other automated tool during the interview process will disqualify a candidate from being considered for the position

Equipment:
  • Computer and other office equipment

Work Environment:
  • Traditional Office Environment

Physical Effort:
  • Generally not required, or up to 10 pounds occasionally, 0 pounds frequently (Sedentary)

Compensation
  • The base pay range for this position is between $90,500.00 and $128,600.00 per year. Base pay is one component of JetBlue's total compensation package, which may also include access to healthcare benefits, a 401(k) plan and company match, crewmember stock purchase plan, short-term and long-term disability coverage, basic life insurance, free space available travel on JetBlue, and more.

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About JetBlue Airways

JetBlue is a customer service channel for Major United States Airline based in Queens, New York. It is a passenger airline that operates primarily on point-to-point routes with its fleet of 120 Airbus A320 aircraft and 49 EMBRAER 190 aircraft. As of December 31, 2011, it served 70 destinations in 22 states, Puerto Rico, Mexico and 12 countries in the Caribbean and Latin America. Most of JetBlue flights have as an origin or destination New York or one of its other focus cities: Boston, Fort Lauderdale, Los Angeles, Orlando or San Juan, Puerto Rico. As of December 31, 2011, the Company operated an average of 700 daily flights. During the year ended December 31, 2011, the Company acquired eight take-off and landing slots at each of New York’s LaGuardia Airport and Washington D.C.’s Ronald Reagan National Airport. The Company’s operations primarily consist of transporting passengers on its aircraft with domestic United States operations, including Puerto Rico, which accounted for 85% of its capacity in 2011.

JetBlue Airways Careers

There has never been a more exciting time to explore job opportunities at JetBlue Airways, a leading company in the aviation industry known for its innovation, strong culture, and commitment to diversity and leadership development. Work You’ll Do Join JetBlue Airways' dynamic team to help redefine the future of air travel with a focus on customer service excellence and operational efficiency. At JetBlue, you will be part of a culture that values diversity, leadership, and professional growth. Transform your career and the airline industry with JetBlue’s commitment to innovation and excellence. Lead from a unique position in the marketplace, where your skills in technology, customer service, and team collaboration are highly valued. Work with a dedicated team of professionals who are passionate about creating an outstanding travel experience. Collaborate with industry leaders and benefit from a culture that supports career advancement and professional development. Introducing the JetBlue Professional Growth and Development Initiative We are building a market-leading team to master the challenges of the modern aviation industry. At JetBlue, you will find a supportive environment where career growth and learning are encouraged through comprehensive training and leadership development programs. Do Innovative Work Join a team that is at the forefront of the aviation industry, where you can apply your skills in a variety of roles, from pilot and cabin crew positions to engineering and customer support. JetBlue offers a wide range of job opportunities that allow you to innovate and excel. Be Part of a Great Team Work on a wide range of projects and utilize the latest technology in aviation. Harness the unparalleled capabilities of a team that values integrity, teamwork, and mutual respect. Future-Proof Your Career Advance your career with JetBlue Airways, where your ambition can take you to new heights. Enjoy near-limitless opportunities to grow professionally, supported by unmatched training, development, and certification support. Explore JetBlue’s internship programs offer a unique insight into the workings of one of the most innovative airlines in the industry. These programs provide hands-on experience and are a stepping stone to full-time employment. The JetBlue Experience Our combined service capabilities, commitment to innovation, and a diverse and inclusive workplace help employees thrive and lead in their careers. At JetBlue, we are dedicated to nurturing a professional environment where every team member can succeed. Stay Connected Join Our Team Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Explore the various employment paths JetBlue Airways offers, from customer service to pilot positions. SEARCH JETBLUE JOBS Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at JetBlue Airways.
Learn more about JetBlue Airways
Size
19,304 employees
Market Cap
$2 billion
Industry
Net Income
-$1.3 billion
Founded
1999
5 Year Trend
-1.7%
Revenue
$2.9 billion
NASDAQ

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