Purpose:
The purpose of this position is to lead the daily activities of the mobile unit and provide the normal maintenance activities required for a NEP mobile unit to meet client requirements and operate up to NEP standards.
Essential Duties/Responsibilities:
- Oversee technical and engineering operations for assigned mobile broadcast units at remote production sites, ensuring show readiness and successful execution.
- Serve as the primary on-site technical authority and client point of contact, communicating technical risks, changes, and solutions clearly and professionally.
- Lead show builds and live production execution, including system configuration, testing, troubleshooting, live operations support, and teardown.
- Quickly diagnose and resolve technical issues during setup, live broadcast, and breakdown with minimal impact to production.
- Direct and support engineering crews by assigning roles and tasks, providing real-time leadership, and maintaining safe and efficient operations.
- Schedule and deploy personnel to meet operational needs and ensure appropriate coverage.
- Evaluate crew performance, provide coaching and technical mentorship, and participate in performance management processes.
- Communicate show status, crew needs, and operational changes to management; represent management expectations on site.
- Oversee the setup, operation, and teardown of mobile units and broadcast systems in accordance with engineering standards and best practices.
- Collaborate with engineering leadership, operations teams, coordinators, and clients to meet technical and production requirements.
- Coordinate equipment, staffing, and logistics with Mobile Unit Coordinators, Field Shop, and maintenance teams.
- Support mobile unit builds, upgrades, repairs, and system improvements in partnership with engineering leadership.
- Ensure effective maintenance and asset management, including preventative maintenance, inventory tracking, and repair workflows.
- Complete post-event technical reports and required documentation accurately and on time.
- Perform additional engineering or operational duties as assigned.
Required Skills & Experience:
- Minimum 4-5+ years of progressive experience in remote broadcast engineering or a related technical field
- Technical degree preferred (Electronics, Engineering, or related field), or equivalent combination of education and experience.
- Proven Engineer in Charge-level leadership, with the ability to supervise technical teams, coordinate projects, and execute complex live productions in high-pressure/live production environments.
- Advanced knowledge of broadcast engineering and mobile television production, supporting major commercial and cable network productions.
- Strong hands-on proficiency across core broadcast systems, including video, audio, graphics, cameras, routing, intercoms, and IP-based workflows.
- Solid IT and networking skills, including IP configuration and troubleshooting
- Deep foundational knowledge Layer 2/3 networking (TCP/IP, multicast, VLANs, QoS, bandwidth management) and mission-critical broadcast troubleshooting.
- Advanced system-level troubleshooting ability across router control systems, video switchers, audio consoles, EVS networks, intercoms, and other networked broadcast equipment.
- High-level experience with broadcast control and infrastructure systems, including Magnum, VSM, Cerebrum, or TFC.
- In-depth knowledge of all EVS gear (XT-VIA, VIA Remotes, IPDirector, XFile, and XTA)
- Strong audio console proficiency, particularly with Calrec platforms (Apollo, Artemis, Argo Q, Summa, and Brio).
- Proficiency with production switchers, including Grass Valley switchers.
- Strong organizational, analytical, and communication skills, with the ability to manage multiple priorities and make sound decisions in fast-paced live environments.
- Willingness and ability to travel extensively (approx. 240 days per year) to live events as scheduled; valid U.S. passport required.
- Demonstrated client-facing excellence, delivering top-level technical support and customer service to internal and external clients and partners while embodying NEP's core values.
