The purpose of the Engineer in Charge position is to be responsible for the technical operation of a remote truck or road case or portion of either. Responsible for all resources in their assigned area of responsibility.
Essential Duties/Responsibilities:
- Direct and supervise remote crew of technical support employees in the performance of their respective responsibilities in accordance with organization and department policies and procedures.
- Coordinates all technical aspects of remote operations to include camera and audio placement, set-up and break down.
- Coordinates maintenance of equipment to peak performance levels. Routes to appropriate maintenance departments.
- Ensure customer satisfaction with the assigned event or show.
- Confirms schedules and manpower requirements are accurate before being sent to Travel Coordinator.
- Ensures that all show requirements are met and properly billed.
- Maintains dialogue with management on all show or crew changes.
- Reports equipment failures and needed repairs. Posts technical reports to Project Server as required.
- Act as a back-up field technician as needed.
- Assigns tasks to remote crew using Microsoft Project.
Position Requirements:
- High school diploma is required; technical degree is preferred.
- Five (5) years' experience with electronic troubleshooting, installation and repair is required; two (2) years' experience in a television production environment is required.
- Understanding of AC/DC and RF electronics.
- Troubleshooting and reading schematics.
- Good oral communication skills.
- Excellent customer service skills.
- Basic supervisory skills.
- Ability to work in a fast-paced environment and adapt to rapidly changing demands.
- Frequent travel to job sites which may require working both outside and inside in all kinds of weather. At times, temperatures may be below 50o F or may exceed 90o. There may also be occasional time in a repair shop environment, where the surroundings are relatively quiet, comfortable, and well lighted.
- Ability to work with and interact with client on a regular basis.
- Ability to deliver superior service and build lasting relationships by demonstrating NEP's Core Values: Reliable, One Team, Ethical, Innovative
