OverviewHelp Build the Future of Unified Communications at Shure!As an
Engineer II, System Verification specializing in
Unified Communications, you will support system verification activities for integrated audio and video products. Working as part of the verification team, you will execute test plans, identify defects, troubleshoot issues, and help ensure our communication products meet quality and performance expectations.
Your technical contributions will support product quality initiatives and help improve the reliability and performance of Unified Communications solutions. Join us and contribute to the development of high-quality Unified Communications audio and video solutions.
This position is Onsite in our Skokie, IL office! Responsibilities- Support Quality in Unified Communications: Execute system verification test cases and document results for UC products.
- Test Execution: Perform functional, regression, interoperability, audio, video, camera, and networking validation.
- Defect Identification: Reproduce, isolate, and clearly document issues found during verification.
- Collaboration: Work with senior engineers, developers, product managers, and support teams to resolve defects.
- Test Planning Support: Contribute to test case creation and test plan updates under guidance.
- Troubleshooting: Assist in debugging system-level issues across hardware, software, UC platforms, and networking environments.
- Process Discipline: Follow established verification processes, defect tracking practices, and agile workflows.
Qualifications- Bachelor's degree in Engineering, Computer Science, or a related technical field.
- 2-4 years of experience in quality engineering, system testing, software/hardware validation, or a related technical field.
- Working knowledge of Unified Communications platforms such as Microsoft Teams Rooms and Zoom Rooms.
- Experience executing test plans, documenting defects, and troubleshooting system-level issues.
- Working knowledge of end-to-end networking fundamentals, including TCP/IP, UDP, routing, QoS, and basic troubleshooting in integrated audio/video or Unified Communications environments.
- Familiarity with audio, video, camera, and UC hardware/software interoperability testing.
- Ability to collaborate with cross-functional teams and communicate technical issues clearly.
- Experience with agile methodologies and defect tracking tools preferred.
- Working knowledge or hands-on experience with Unified Communications platforms, including Microsoft Teams Rooms and Zoom Rooms. Your understanding of these platforms will help support testing strategies and processes for UC environments. Your technical skills will help support the development and validation of high-quality communication solutions.
- We need someone who has an unwavering dedication to delivering top-notch products. If you thrive on the relentless pursuit of uncovering customer-impacting defects and take pride in your attention to detail, this is the perfect role for you. Your passion for quality will be the driving force behind our exceptional product standards.
- Ability to investigate, troubleshoot, and resolve product issues through structured debugging and analysis.
- Clear and accurate communication is the cornerstone of successful product development. If you excel in both written and oral communication and can articulate defects and product behavior with clarity and precision to your team, you will be instrumental in our verification process. Your ability to convey crucial information effectively will ensure seamless collaboration and high-quality outcomes.
- Imagine a role where your self-motivation and drive are not just appreciated, but essential. As a System Verification Engineer II, you will work independently on defined assignments while collaborating closely with senior engineers and cross-functional teams.
Applicants for this position must be currently authorized to work in the United States on a full-time basis. Shure will not sponsor applicants for this position for work visas.
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